This company is in clear breach of the equality act ie if the machines are not working at their car parks there is no way to verify your blue badge on the app or website..you simply have to wait for... Voir plus
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I parked at the Bradford royal infirmary, the anpr camera didn't pick my car leaving twice even though I paid for parking both times. I've tried to appeal online but the website isn't working. When s... Voir plus
We parked in Stratford upon Avon Station car park run by Sabaparking. 1) App doesn't work - can't use this to pay. 2) Payments via Website failed multiple times. 3) Machine confusing & refused to... Voir plus
Terrible scammy service Parked at Telford train station car park, used the pay later feature through the app, forgot to pay (ok, this part was my fault). However after some time, I received a lette... Voir plus
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Absolutely terrible
Absolutely terrible. Tried to park in Walthamstow car park - had to get my card out in the car park, and spent 10 minutes trying to pay unsuccessfully. Had to leave in the end. Totally pointless. If I get a parking charge I will be fuming
ABSOLUTELY A RACKET
ABSOLUTELY A RACKET!
This company exists to make money illegitimately. I parked on unmarked land outside the station car park, as they have recently DOUBLED the car park charges with NO NOTICE and the unmarked station land became, de facto, a place to park to avoid charges. This week I returned to find they had issued a ticket. What can be done about these charlatans?
The epitome of appalling
Appalling business. Intentionally ignore appeals, escalate charges and action despite being under complaint while they ignored the NTK appeal also.
As they refused to process appeals they refused to issue a POPLA code refusing me any rights to a fair appeal or representation now demanding £150.
They do not follow BPA codes of practice and simply make their own rules as they feel like it.
Disappointingly BPA do not seem to want to know when Saba's breaches were brought to their attention.
When is someone actually going to intervein with these companies and their behaviour?
The new app is terrible
The new app is terrible. I never had problems with the old app but I haven’t had a day when the new app works properly. I’ve spent an hour today trying to buy a ticket and it either gives me a ticket option but won’t load my vehicle or payment options or vice versa. I made multiple attempts to pay which all timed out. Then I see that I’ve had three receipts emailed to me despite no valid tickets showing on my account until another 30 minutes. So now I have to try and sort out a refund. This is terrible.
Their App is not working
Their App is not working. Parking should not be a full morning activity with calls to the servicing team. Get your app in order if you want people to pay otherwise don’t expect money.
Dropped my son off Loughton station in…
Dropped my son off Loughton station in 20 minite slipway drop off pick up point left instantly got letter saying I was in cashless car park from 5 in the morning till 8.20 at night completely wrong couldn’t get through on phone when I did operator who answered just went completely quiet wouldn’t anser just came out of hospital after acute pneumonia to this disgraceful company I am appealing the fine 12 September
Rip Off Parking at Canons Park Station
Went to Canons Park Car Park and there was no option to pay by cash or card. Read the Notices and rang the number given, waste of time, all that did was to tell you to download the app. Did that and it didn't work. Spent over half an hour trying to get it to work, but then gave up. Left a note on my windscreen to say the app wasn't working. Reported it to them via their website next day and they responded by telling me to do what was on the signs in the car park, which I'd already told them I'd already done and it wasn't working! There is no provision to pay for hourly parking at this location, only by the day, week or month. In desperation tried to pay for the day even though I was only there for 3 hours and the app wouldn't work. There is no notice in the car park to advise that hourly parking is not available. I've just tried to ring them again, USELESS! I'm now going to try to contact their CEO, but have noted that his/her details have been requested to be removed from the usual source - no surprise there then! I will now try other avenues but have already advised them in writing that if I should receive a PCN in the post, I will not be paying it.
This business is an absolute racket
This business is an absolute racket, any opportunity they get to fleece you they will take.
Whatever you do DO NOT rely on a season ticket other option to add additional vehicles because they will still issue a PCN against the other vehicle.
When you appeal against a PCN you will get a notification they have received your appeal. You will not get a decision, the next thing you receive will be a court notice from ZZPS.
DO NOT USE A SABA CAR PARK!!!
Dreadful app
Dreadful app. So hard to use even after being updated. Just had to pay a parking charge because wrongly selected “Wolverton Station car park” instead of “Wolverhampton Station car park”. Tried to appeal and although they agreed that payment had been made wouldn’t cancel fine. Appalling money grabbing company.
Worst parking company in the country
Worst parking company in the country. Have no idea how they're still in business and aren't tied up in legal battles.
Consistent problems with app, website, payment. Issue fines and reject appeals on no basis other than hope that the complainant won't take it further.
The scummiest company I have ever encountered
Useless app
Useless app. Routinely fails to recognise location and the saved parking places in favourites are equally useless. I want to go to favourites and quickly pay for parking right there, but no…instead I have to navigate away tap, tap and tap
Total RIP OFF
Total RIP OFF !
Went to North Greenwich car park , machines displayed PARK NOW PAY LATER so we went on tube to the London Stadium . On return both machines not working , eventually managed to download app , no good as no option to pay for previous parking only future . No staff anywhere to ask , spent half hour trying to pay , gave up went home . Next morning spent over an hour on hold to SABA , they said not their problem , have to wait for PCN and appeal , emailed TFL office and phoned , everyone said the same ! PCN arrived 2 weeks later with 4 days left to appeal , sent appeal , wouldn’t allow me to attach photos , wrong format apparently , eventually heard back , appeal rejected as drivers duty to pay 😡 unbelievable rip off !!!!
Parking ro all hospital should be…
Parking ro all hospital should be simply free we bloody pay enough tax and insurance government should make it happen free parking all time 24 hours 36d day a year
Sabaparking App a completely useless Time Wasting experience
A totally useless App, not anywhere near achieving its intended purpose: Tried repeatedly for days to submit my parking fine via the internet, but to no avail; my attempts were repeatedly rejected. Still unable to settle a parking fine that I begrudge having to pay. Ended up buying a Postal Order to pay the fine
Not fit for purpose
Not fit for purpose. Super sloooow.
To pay for staff nhs staff parking. Takes ages to find the page to park. Then it takes ages to fill out the payment page. Then it freezes and you have to start again!
This is a terrible app
This is a terrible app. I can put in my details correctly, but then it won't let me pay. It is so frustrating. They really need to sort this out. They have a monopoly at the station car park, which is no excuse.
app was glitchy and charged me twice
app was glitchy and charged me twice. Went to get a refund a few days later but because I didnt do it before parking (which is impossible) I wasnt eligible for a refund.
Very Frustrating
Terrible. The app simply doesn’t work with the amount of bugs and glitches.
Consistently double charges and then trying to submit a refund form to speak to customer services - the app glitched about 4 times deleting all the details.
Enormously frustrating and so unnecessary - it’s a parking app. No one wants to use it. We need to. Keep it simple and effective!
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