Sabaparking Avis 

I would like to thank all of you who wrote there views as I have also received a parking ticket from this company when we visited , In our case we displayed a blue badge - this is disgusting.
I have been trying to get through the appeals .
I will contact my local councillors/ mp an report this - also make a complaint as well as show them your reviews

What a disgusting company, Paid for full days parking only for train to be cancelled whilst we were there waiting as train was delayed first. So came away and was told to ring for refund. But won't refund, another company just ripping off the general public

This is the worst parking company I've ever had the misfortune to encounter. I regularly use JustPark, PayByPhone & RingGo with no problems whatsoever, but Saba raises my stress levels each and every time – whether trying to fathom their ridiculous machines, or using the unnecessarily clunky app.

Anxious to save time on a day trip today, I awoke with the dawn chorus, thinking I'd save some time and book in advance. The whole procedure took over 55 mins (including time wasted looking up who the hell WMT_GRS_ECOM is, on my banking transaction! Why doesn't it just say Saba?) and the payment was so slow, I immediately felt I was being scammed. The snail-paced payment processing time, as well as other negative reviews, have left me feeling even more anxious that I have indeed been scammed. This really is unacceptable!

I recently received a penalty notice despite having paid for my parking via the app. Upon checking, I realised I had mistakenly entered the wrong vehicle registration number.

I called the number provided on the notice and was promptly connected to your team, where I spoke with Hayley Foster. She was absolutely fantastic—extremely helpful, understanding, and resolved the issue immediately. Her professionalism and kindness made a stressful situation much easier to handle.

Given that parking companies often receive negative press, I felt it was important to share this positive experience. Hayley’s support truly stood out, and I wanted to ensure she receives the recognition she deserves.

Us and everyone else at the Wolverhampton train station was unable to pay for parking because their machine was broken (which we had a picture of) and no one picked up on the two telephone numbers we called (provided pictures of the call logs). The app they had QR codes for was covered in tape so we were unable to scan them and so we appealed, they denied it and then just told us on the phone that tough, we can take them to court instead and pay it back that way. When we said about the tape covering the QR code, she said “doubt it” so 10/10 on the customer service as well!!! The woman we spoke to’s name started with a V, didn’t catch the full name but we want this logged as a formal complaint. I’ve ticked the box to send this to their info email but I’m sure it won’t matter and they just delete them anyway.

I would like to say a massive THANK YOU to jason.scott at sabbagroup Bath RUH for his help, professionalism care and being such an asset to the company.
We hear such awful stories about parking at hospitals. But twice Jason went over and above. He has great people skills. Calm. Polite and just made what could have been a stressful situation a smoothe one 👏👌

Terrible company with terrible customer service, i paid a yearly parking space despite this i regularly get tickets due to cameras not working etc, if u can get through to a human (very difficult) , they say there’s nothing they can do. You must just go through the appeal process. When I do that it’s 50-50 whether or not it’s successful despite me showing proof of parking with screenshots etc , then the debt collection agency letters start arriving, they threaten to take me to court however they don’t. I have asked them for a court date numerous times but they just keep churning out debt collecting letters, I have now started reversing the process and fining them for every unnecessary letter and I will take them to court for an independent judge to determine who s right

This company have tried to take money from my bank account without my knowledge (£120) - luckily my bank stopped money being taken but please be so careful when trying to pay online parking with them. They are scammers!!!

I paid for parking via the app at the wrong train station (Lichfield City rather than Lichfield Trent Valley). Admittedly this was my mistake, but it's not as if I was trying to park for free.

I appealed and it was denied, it's as if no common sense is applied to any of these cases.

I've paid for the penalty as I don't want the hassle, but they haven't even thought to then refund the other parking paid in error which I didn't use.

This is the second time I've gotten a ticket from them, even though I paid for parking. They’re total scammers. Their game is to send the ticket letter 20 to 25 days later, so most people toss their receipts in the meantime—but not me.

The biggest trick? When you try to appeal, their website conveniently doesn’t work for that page. What a coincidence! 😂😂 They just redirect you to indigoparking, which doesn’t match your info, and then send you back. It’s such a scam. I really can’t understand why no one has taken them to court for harassment and putting people through this stress.
I’d share screenshots to show how they justify themselves, but this platform doesn’t allow attachments.

Would give zero if I could. Vistied my mum in law at Skegness was in and out in well under an hour paid for an hours parking and 3 weeks later got a fine though the post for £50

Shocking. App is crap. Wouldn’t confirm if i’d paid or not so paid manually to avoid a fine. An hour later get an email saying paid. So have now paid twice with no way to get a refund.

Tried to pay for parking on-line using phone. Eventually managed to do so after several attempts. Next day, I get a notification that I've signed up for a subscription to a dodgy digital health site called Verismati.com. They've debited my card £59.99 under GTMEBILL.COM

Saba is now managing my local train station car park. It is very small and for years people have been parking outside the designated bay as it does not bother anyone and does not obstruct anyone or anything. But Saba is now issue fixed penalty notice even if you paid for parking. I know they are legal right but not morally. We all trying to commute to work. Next I’ll drive to work!

Terrible company, when i received my parking ticket, I called SABA for clearer photographic evidence of my car being parked incorrectly. They declined to send the evidence????
Scammers and scum
Update. I have contacted the BPA and have made a formal complaint against SABA.

Proper money making scheme going on with this parking ground. Totally oblivious to staff or vulnerable individuals. Total Disgrace!!!

Came back to my car after a day out to find a parking notice on my car. It was issued 4min after I had paid to park, using there app. Needless to say I won the appeal against the parking notice. Obviously there technology is not accurate enough and needs improving.
I wonder how many other times they have done this and got away with it.

I parked in a station car park, tried to pay for 24 hours and the machine took at that I was leaving. No instructions on the screen so I gave up tried the app and thar was useless to ! Managed in the end but I was ridiculously expensive! Absolutely awful service and will avoid this service from now on!!!! It cost £6 at Chorleywood Station and this cost £17 absolutely rip of !!!!

should give them -5 star .such a fraud and thief parking management .parked at the hospital for less than 1 hour and charged me 3 times for the same parking same car total charged me for 7 hours .
app don't work properly and then when I asked for refund they declined me to give my own money back.
don't expect this type of fraud service in this 1st world country with so much of rights and law.

Never usually write reviews but can't fault the customer service here. We parked at a train station and set up the auto pay feature on the app as did not know when we would return. The app had a malfunction and did not work, we were then issued with 2 tickets. Contacted customer service to explain and showed proof we had inputted all necessary info for autopay and it was an app malfunction that caused this, both tickets closed and we were able to settle by paying for the standard parking charge over the phone. First time having experience of a parking company actually doing the right thing for once so felt I had to write this review.