First 5 STAR response your claim rep, Jackie Oyugi who was prompt arriving, very nice in going over our covered damages and, excluded damages. She represents SageSure well. David Brual is another 5... Voir plus
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First 5 STAR response your claim rep, Jackie Oyugi who was prompt arriving, very nice in going over our covered damages and, excluded damages. She represents SageSure well. David Brual is another 5... Voir plus
L'entreprise a répondu
Claim filed 8/21/26. Currently 9/17/26- 4 weeks later. After they initially reached out, communication is kind of awful. 6 emails - 2 responses 5 calls - 1 call back 2 texts - no response Asked... Voir plus
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The intake of my claim was easy and prompt. She took all the information and told me the timeframe for the agent to contact me. The agent contacted me within her predicted timeframe. The agent, Mr.... Voir plus
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Wonderful, caring people who helped us with our home when we had water damage to our floors. Professional, personal, and courteous throughout the entire process. I was a wreck, but they made me feel s... Voir plus
L'entreprise a répondu
SageSure is one of the largest managing general underwriters focused on catastrophe-exposed markets in the US. Recognized by Insurance Insider US Honors as the 2023 Property Catastrophe Underwriting Team of the Year, SageSure manages more than $1.8 billion of inforce premium and protects more than 600,000 policyholders in 14 states. Since its founding in 2009, SageSure has a track record of delivering reliable insurance products, exceptional customer experiences, and strong underwriting results, despite market shifts and hurricanes, wildfires, or hail. SageSure provides more than 50 competitively priced home, flood, and commercial insurance products on behalf of its highly rated carrier partners. With more than 700 employees across the US, SageSure’s passionate team is committed to bringing innovative solutions where they’re needed most.
101 Hudson Street, 07302, Jersey City, Etats-Unis
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Insurance company came through for me on the most part. I had hail damage to my roof. My utility room that is detached from from main house was denied coverage. If hail damaged my house roof then the hail also hit my utility room.

Réponse de SageSure
Quick response.
Adjuster was knowledgeable and professional.

Réponse de SageSure
You deny blatant hail damage and screw over homeowners. Hope your business drops into the bowels of hell, you scammers.
Update to your response about me contacting you after making my initial comments...
"FORGET ABOUT IT!"
I stand by my statements and am now spreading the word on every social media platform I can reach out to. All of the negative reviews on your company are valid, and I hope everyone does their due diligence and stays far away from you, as you are as crooked as they come.

Réponse de SageSure
Easy to talk regarding my problems , accommodating , helpful supportive. Understanding

Réponse de SageSure
Filed a claim, sent in paper work and had a check in about 3 weeks. Would highly recommend equipment breakdown when getting your homeowners insurance.

Réponse de SageSure
Wonderful, caring people who helped us with our home when we had water damage to our floors. Professional, personal, and courteous throughout the entire process. I was a wreck, but they made me feel secure in knowing they would take care of us.

Réponse de SageSure
This Company was very professional in handling my claim. My claims adjuster really stayed on top of my claim and she always in formed of the next step in my claim process. Stacy is a real asset to this company. Great company no hassles no problem in my claim.

Réponse de SageSure
Being a new client I was really impressed with the whole unit. The claims processor did all his homework before the company came to a decision. He got hold of a weather report that showed that 70 miles an hour wind and hail took out my roof at my house and I want to commend Clint Brennan because I have lived all over the world and this has never happened in a timely manner, such as this. . Verifying every piece of information in this claim made it so much easier for my wife and I.. My wife had a major stroke in March 2026. She is on the mend. Clint was patient with her.

Réponse de SageSure
They called me back in a timely manner. Deanna was extremely helpful and explained the process thoroughly. The adjuster who came out was on time and very friendly. He was also very helpful and explained everything to be expected. I received the money for the claim to do repairs quickly.

Réponse de SageSure
Stay far, far, far away from SageSure! They've already replied to my bad review on another site. They do this so other folks reading the review think they care and want to make things right. Trust me, they DO NOT care whatsoever.
Filing an insurance claim for hail damage to our roof with SageSure has been horrible. The majority of our neighbors have had their roofs replaced by their insurance companies for the same hail events. SageSure took months to finally get back to us to state that they acknowledge that there is hail damage on our fascia trim, siding, and gutters but somehow not to our roof. Please make this make sense. They stated that we can dispute this, which we've tried to do via our roofing contractor, but he can't seem to get a hold of anyone. SageSure is a prime example of why people hate insurance companies. They just want you to feed them money but don't want you to ever file a claim. Depending on how the rest of our experience goes throughout our dispute, I may update my review(s) to reflect a positive experience or contact the BBB to report my terrible experience. If anyone has had a similar experience, I would reach out to the BBB also.
7/23/2026: My contractor provided photos that clearly show evidence of hail damage. SageSure has stated that they're standing by their determination that there's no hail damage. Only my gutters, siding, and fascia took hail damage. So, it damaged all of that, as well as all of my neighbors roofs but somehow missed our roof that faces up toward the sky at multiple angles. I'll be reporting them to the BBB. As stated above, I would report them if you've been wronged by them.

Réponse de SageSure
My policy in 2024 was under $2000. In 2025, it went up to mid $3,000.
Now the policy was listed at $10,000. then lowered to $7,000, not notice given.
I had been required to get a new roof, $26,000, a new fence,$8,ooo and cut back shade trees, $5,000.
I am a senior lady 83 years old. I complied but it has made a huge negative input on how I live.
I was give a new policy number which I was un aware of and for 2 years could not get any updates online.
Last year when My policy went up I had no idea until I saw my new mortgage payment.
I called my brokeand he said Sage Sure had been given a 48% rate increase okay in California.
I called Sage Sure and while the person was nice, I got no answers or really any caring about my plight. She referred me back to my agent.
I have never filed a claim in my life and I advise everyone to stay clear of this rip off company.
I will have a new company when Sage Sure expires in Augus.t
the glowing reviews on this site must be fake. Look them up on BBB, while their rating is an A+, which they had to have paid for, just read the reviews and complaints because they are all one star with many saying they would give negative stars. I never had to make a claim, but just the fact, I got my policy renewal in the mail today and my premium was raised over FIVE HUNDRED DOLLARS, from last year, is enough to give this company the boot, and to read how they deny claims, mislead people and take forever to address the claims they do take care of is enough for me, just makes my decision even easier. This company is BAD, do not believe the reviews on this site, they are clearly bogus.

Réponse de SageSure
I was not fully understanding the process for this claim however, when I talked with Paul Putnam he explained it so I could understand. Emails were also sent as follow-ups to conversations.

Réponse de SageSure

Réponse de SageSure
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