Sandicliffe Avis 

2 290
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our visit to order our new Motability car was made easy and pleasant by our advisor Maria. She was knowledgeable, gave good in-depth advice about our options whilst listening carefully to our need... Voir plus

Noté 5 sur 5 étoiles

From the first telephone call to picking up the car, the service, in the person of Jack Browne was exemplary. He took as long as I needed to understand both the finances and the technicalities and the... Voir plus

Noté 5 sur 5 étoiles

I have used the Leicester Sandicliffe transit centre for the last 5 years and they have always been very helpful. Ben is always on hand to answer any question and is not a typical salesman, there’s no... Voir plus

Noté 1 sur 5 étoiles

Loughborough branch - Following safety recall work for DPT, had additional in issues which they denied was related, charged me £90 for diagnostics (smelt the oil in engine and looked at dipstick) then... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

Sandicliffe was formed on Nottingham Road, Stapleford in 1948, starting out as a small garage and workshop where our founding members, Richard Woodhouse and Henry Barton, worked tireless hours to service and repair the cars of Stapleford. 70+ years later, Sandicliffe has expanded to an award-winning motor group, managed under the same family values as it was in 1948. Since then the company has become one of the East Midlands’ most trusted and recognised brands. The company has now grown to 7 locations across the East Midlands including Nottingham, Leicester, Loughborough and Lincoln. From these locations we represent Ford, MG, Mazda, BYD, Xpeng, GWM and Maxus and offer new as well as used car and van sales, servicing and repairs, MOTs, parts. accident repair/ bodyshop services and Fleet. We are still run and managed today as a family business, Sandicliffe has achieved countless awards including Best Customer Care, Best Customer Offers, Best Marketing and Most Environmentally Aware.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,1

Tous les avis

(2 290)

289 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing car and service

Bruce Charles has been amazing he gave a great service with a warm smile and was really informative and knowledgeable, answered all our questions. I would definitely come back and buy a car from him. This was not just a buying a car it was the service that we received made us buy the car.

12 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for sharing your experience with Bruce. We’re thrilled to hear that he provided such an exceptional service. It’s great to know that his approach made your car-buying experience so positive and enjoyable. We look forward to seeing you again in the future!

Noté 5 sur 5 étoiles

Brilliant service

Andy has been very helpful and understanding . The service provided has been fantastic and great communication along with showing all features on my new car before taking away. Would highly recommend Andy to people at mg Loughborough.

10 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Hi Nicola, thank you so much for your kind feedback! We’re delighted to hear that Andy provided such helpful and thorough service, ensuring you were comfortable with all the features of your new car. We appreciate your recommendation and look forward to welcoming you again in the future!

Noté 5 sur 5 étoiles

Dione was great

Dione was great, it was a big change going to a modern car, she was patient and reassuring to me.

Dione made sure everything was done didn’t pressure us to buy today.

Thanks so much

Lucy and Rich

10 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Hi, thank you for sharing your experience! We’re so pleased to hear that Dionne made the transition to a modern car smooth and reassuring for you. We appreciate your kind words and look forward to seeing you again in the future!

Noté 5 sur 5 étoiles

Great service from Richard when I…

Great service from Richard when I purchased my car suzuki swift. Would definitely recommend them.

10 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Hi Karen, thank you for your wonderful feedback! We’re thrilled to hear Richard provided great service. Your recommendation means a lot to us, and we look forward to welcoming you again in the future

Noté 5 sur 5 étoiles

Monique is a true credit to you

Monique is a true credit to you. Professional and knowledgeable, very fast with responses to our queries and nothing ignored. Highly recommend.
Many thanks

10 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Hi, thank you for your kind words! We’re delighted to hear Monique provided such professional and knowledgeable service, responding quickly and ensuring nothing was overlooked. We appreciate your feedback!

Noté 5 sur 5 étoiles

Dealership experience with recent purchase of Mercedes GLA…

I recently purchased a Mercedes GLA from Sandicliffe Loughborough and had a fantastic experience overall. The entire dealership team were friendly and welcoming, and the service was excellent throughout. In particular, Richard Doolan, Simon Lovell, and Kamran were outstanding — their professionalism and support made the whole process smooth and enjoyable.

I did raise a couple of queries with Richard, which he has assured me he will address when I am ready. One concern was around the dealership warranty: I was initially advised it was a standard one-year warranty, but later informed that it was actually five months of remaining manufacturer warranty.

Despite this minor issue, I would still happily recommend Sandicliffe Loughborough to anyone considering purchasing a vehicle.

30 décembre 2025
Avis spontané
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Réponse de Sandicliffe

Thank you for sharing your experience! We’re delighted to hear that your vehicle purchase was smooth and enjoyable, and that Richard, Simon, and Kamran provided outstanding support throughout. We appreciate your feedback regarding the warranty and will ensure this is clarified for you when you’re ready. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

Noté 5 sur 5 étoiles

Had an excellent experience here…

Had an excellent experience here looking for a new car. Staff were friendly and very patient, answered all queries.

6 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for taking the time to share your feedback! We’re delighted to hear you had an excellent experience and that our team was friendly, patient, and able to answer all your queries. Your satisfaction means a lot to us, and we look forward to welcoming you again in the future. Enjoy your new car!

Noté 5 sur 5 étoiles

Recently

Recently, brought a car from sandicliffe Nottingham, Nia was so helpful & made the process really easy & stress free, they even delivered because we couldn’t get over to Nottingham for a week later, can’t recommend the team enough!

3 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your review. We’re so glad Nia and the team made everything easy and stress-free for you. Enjoy your new car, and don’t hesitate to reach out if you need anything!

Noté 5 sur 5 étoiles

Dionne was so welcoming

Dionne was so lovely and welcoming when we enquired about a car at Sandicliffe. She made the process of buying a new car smooth and easy, as well as exciting. Thank you so much!

6 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your lovely feedback! We’re thrilled Dionne made your car-buying experience smooth and exciting. If you need anything else, just let us know.

Noté 5 sur 5 étoiles

Got to spend a hour with Bruce

Got to spend a hour with Bruce, after travelling from Scotland made it worth while, can easily see why he is good at his job, cracking personality and good sales person, would advise anyone to come see him for a new car

3 janvier 2026
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Réponse de Sandicliffe

Hi Paul, Thank you for your fantastic feedback! We’re so glad Bruce made your visit worthwhile after traveling from Scotland. We’ll make sure he knows how much you appreciated his help!

Noté 5 sur 5 étoiles

I dealt with Bruce Charles who was…

I dealt with Bruce Charles who was fantastic, kept in regular contact explained everything so well and was extremely friendly. I travelled from Inverness to Loughborough to collect my car and trade in my old one which speaks volumes.

3 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Hi Leanne, Thank you for your wonderful feedback! We’re delighted Bruce provided such fantastic service, kept you informed, and made the process smooth and friendly.

Noté 5 sur 5 étoiles

Excellent customer service

We had an excellent experience with Richard and Simon from Sandicliffe while purchasing our car. From start to finish, they were incredibly supportive, professional, and welcoming. They went above and beyond by picking my wife and me up from the station, which immediately made us feel valued and at ease. Throughout the process, everything was clearly explained, and their friendly approach made the whole experience smooth and stress-free. The service was truly splendid, and we couldn’t be happier with how we were treated.

Highly recommended!

3 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your amazing feedback! We’re thrilled Richard and Simon made your experience so smooth and welcoming, even going the extra mile to pick you up from the station. We’ll make sure they know how much you appreciated their outstanding service!

Noté 5 sur 5 étoiles

Richard & Simon was so great helping us…

Richard & Simon was so great helping us choose the right car. The made sure we understood the whole process throughout and that we were happy before driving of. You can see they really car about their customers! Highly recommend.

3 janvier 2026
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Réponse de Sandicliffe

Thank you for your fantastic feedback! We’re so pleased Richard and Simon helped you choose the right car and made sure you were happy every step of the way.

Noté 5 sur 5 étoiles

diesel to phev

Nathan made the sale and handover seamless, the
car is everything it should be, we are extremely happy. Happy new year to all of you.
Sue Dumelow

20 décembre 2025
Avis spontané
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Réponse de Sandicliffe

Thank you, Sue! We’re delighted Nathan made the sale and handover seamless and that you’re extremely happy with your new car. Wishing you a very Happy New Year from all of us at Sandicliffe!

Noté 5 sur 5 étoiles

Ford explorer estate

Mobility agent Maria Sarno is a very friendly lady
Answering all my questions showing me all i needed to know when i collected my new Ford explorer estate so a big thanks to all at Ford sandiclif nottingham.

22 décembre 2025
Avis spontané
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Réponse de Sandicliffe

Thank you for your feedback! We’re thrilled Maria made your experience so smooth. Enjoy your new car, and we’re here if you need anything!

Noté 5 sur 5 étoiles

Staff are amazing…

The staff at Sandicliffe were incredibly helpful and friendly (particularly a young man named Henry). I have been looking to purchase a new car for the past few months and he was super knowledgeable. While I have postponed my purchase until the new year Henry’s service was great!

29 décembre 2025
Avis spontané
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Réponse de Sandicliffe

Thank you for your kind words! We’re glad Henry made your experience so positive.

Noté 5 sur 5 étoiles

Great experience all round one of the…

Great experience all round one of the nicest salesman I’ve ever spoke too. Speak to Henry and he’ll help you out

14 novembre 2025
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Réponse de Sandicliffe

Thank you for sharing! We’re happy Henry made such a great impression. If you need any help, he’ll be here to assist!

Noté 5 sur 5 étoiles

Happy customer

Andy always provides great, friendly service. Always my go to guy whenever I'm looking for a new car! Thanks for another great experience 😀

31 décembre 2025
Avis spontané
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Réponse de Sandicliffe

Thank you for your lovely message! We’re so pleased Andy continues to provide great service. We appreciate your loyalty and look forward to helping again!

Noté 5 sur 5 étoiles

I have to say that from start to…

I have to say that from start to finish, Sandicliffe made the whole process very easy
Henry went above and beyond on collection. His service was impeccable and I would have no problem recommending Sandicliffe to anyone

19 décembre 2025
Avis spontané
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Réponse de Sandicliffe

Thank you for your wonderful feedback! We’re delighted Henry made the process so smooth. Your recommendation means a lot to us!

Noté 5 sur 5 étoiles

i have just purchased a new Ford Kuga…

i have just purchased a new Ford Kuga Active Self Charging Hybrid car from Sandicliffe Ford Leicester.
Amelia Coleman was the sales advisor who looked after me from the first day of ordering the car to today when i picked my new car up. Amelia was very efficient, polite. friendly and most of all explained the process all the way to me driving away in my new car, i was astounded of her knowledge with my car and can only say Amelia is a credit to Sandicliffe

30 décembre 2025
Avis spontané
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Réponse de Sandicliffe

Thank you so much for sharing your experience! We’re delighted to hear that Amelia provided such outstanding service and guided you through every step of the process. Your kind words mean a lot to us.
Enjoy your new car, and if you need any assistance in the future, we’re always here to help!

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