Saniflo Specialists Avis 

282
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Craig arrived when he said he would. He was polite, got to work immediately to assess the job to be done.He explained the options clearly and answered my questions.When I decided the option to take, h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Prompt appointment date. Craig arrived within the 2 hour slot given. Very polite and informative. Explained the problem..remedied the issue with no mess at all. Immediate invoice and job description s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just had craig as first visit from saniflo. Am delighted with the service. Craig was excellent , professional and experienced and sorted both units out fixing problems he went above and beyond. Best p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Plombier

Écrit par l'entreprise

With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

282 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(282)

95 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Booking process was flawless

Booking process was flawless
Service by Craig was top class
No mess was left after work complete.

28 août 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you for the fantastic review! 😊 We’re so pleased to hear the booking process was smooth and that Craig provided a top-class service. - Olivia

Noté 5 sur 5 étoiles

Jon visited us yesterday and was…

Jon visited us yesterday and was polite, knowledgeable and professional. He fully explained the issues and was very helpful. I would recommend.

26 août 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you for the lovely review! We’re so pleased to hear Jon was polite, professional and helpful. We’ll pass on your kind words! - Olivia

Noté 5 sur 5 étoiles

Craig and another engineer came to…

Craig and another engineer came to service my Saniflo. Both the engineers that came were polite, smartly dressed. Kept my mum well informed. Really pleasant. Invoice complete with report and photos. Fantastic service. Thank you!

25 août 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you for the fantastic review! We’re so pleased you were happy with the service and that our engineers looked after your mum! - Olivia

Noté 1 sur 5 étoiles

No charge for labour after 1st hour - Not true

I was disappointed with the service from saniflo specialist. I knew mine was beyond repair and asked for a quote for replacement which they were cagey about telling me the engineer would see if it could be fixed and would quote for a replacement on site if required. It did need replacing and the quote I got was crazy high. They advertise as no labour charge after the first hour. Yes I expect to be charged for parts but the quote was over double the cost of me purchasing the new macerator from ScrewFix - that's a big mark-up or charging for the labour. I got a different plumber to do the install at a much more reasonable price. The lack of transparency was disappointing.

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

The Saniflow professional.

The engineer, John, was simply the best. He diagnosed the issues, fixed them, and serviced the unit. Very clean job. He recommend products to maintain the unit unit our next service. Fantastic job, great customer care.

20 août 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you for the fantastic review! We’re so pleased to hear John provided such great service and customer care. 😊 - Olivia

Noté 5 sur 5 étoiles

Great job

Great job, quick, clean efficient and John was clear, knowledgeable and friendly.
Arrived on time, did a less than easy service due to location with professionalism. Kept me informed and sent report while here.

19 août 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you for the fantastic review! We’re so pleased to hear John provided such a professional, friendly and efficient service. - Olivia

Noté 5 sur 5 étoiles

Professional and courteous - another great job.

Jon did the yearly service of our macerator professionally, quickly and courteously. Another great experience with Saniflospecialists- thank you!

12 août 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you for the lovely review! We’re so pleased you had another great experience with us and that Jon provided such a professional service. 😊 - Olivia

Noté 5 sur 5 étoiles

Lovely engineer Jon came to service my…

Lovely engineer Jon came to service my saniflo unit today and I can honestly say that I would have no hesitation in highly recommending this young man
Polite, courteous and very helpful and knowledgeable
Left my unit fully serviced and clean. Tidied and cleaned up after the job was finished. Thank you Jon

10 août 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you so much for your lovely review! We’re delighted to hear that Jon provided such a professional and friendly service. We’ll be sure to pass your kind comments on to him. - Olivia

Noté 5 sur 5 étoiles

Saniflo service

Craig was very courteous and wasted no time in carrying out the service of our Saniflo system.

7 août 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you for your lovely review! We’re pleased to hear that Craig provided a courteous and efficient service. - Olivia

Noté 5 sur 5 étoiles

Fabulous response from Olivia and great…

Fabulous response from Olivia and great and efficient service again by Craig, I manage 2 Airbnbs with macerators and Craig always fits work in around check out times which is really appreciated! Thanks again Craig!!

27 juillet 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you so much for your lovely review! We’re delighted to hear that Olivia and Craig were able to help and work around your Airbnb check-out times. Thanks again. - Olivia

Noté 5 sur 5 étoiles

My macerator toilet got clogged and…

My macerator toilet got clogged and they were able to schedule a next day appointment. Jon was super professional, giving me a lot of information about my toilet and options for the future maintenance and prevention. Great company!

28 juillet 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you for your fantastic review! We’re so pleased Jon was able to get your macerator back up and running quickly and provide some helpful advice for future maintenance. We’ll be sure to pass your lovely feedback on to Jon! - Olivia

Noté 4 sur 5 étoiles

Good service

Had a problem with first appointment but was rectified. Rearranged appointment was very professional. Very courteous and honest, didn’t try and oversell and was in and out in no time, would recommend definitely

22 juillet 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you for your honest and lovely review! We’re pleased we could put things right and that you were happy with the service. We really appreciate your recommendation! - Olivia

Noté 5 sur 5 étoiles

Jon - exceptional service

Jon, the engineer, was absolutely excellent. Polite, knowledgeable, and serviced our macerator so well that it now performs better than it ever has, including when it was newly installed. It was clear that Jon was a genuine expert on these devices, and he was so determined to get it running perfectly that he popped to a local supplier to get a component that had been fudged by a previous engineer (from a different company). Thank you Jon, you are an absolute credit to SanifloSpecialists. We cannot recommend you highly enough.

21 juillet 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you so much for your fantastic review! We’re delighted Jon was able to get everything working perfectly and we will pass your kind words on to him. - Olivia

Noté 4 sur 5 étoiles

Plumbico as a company had really let…

Plumbico as a company had really let themselves down in the way we were treated, and the original workman who came out was less than helpful.
However eventually Plumbico sent Craig out.
Craig was so helpful and respectful. He double checked everything and tried to resolve our issue, which was a blockage in the drainage. He took time and really did everything he could to sort things out.
Even though it wasnt resolved it was definitely not through the want of trying.
Thank you Craig.

14 juillet 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you for your feedback. We're sorry your initial experience wasn't up to our usual standards, but we're so pleased Craig was able to make a positive difference. We'll be sure to pass your kind words on to him. Thank you again! - Olivia

Noté 5 sur 5 étoiles

Thanks, Craig!

Craig came out to fix an issue with water backing up into the shower tray when running the sink/flushing the toilet. He did a great job, and fixed the issue quickly. We have recently moved into this house and had no idea how a Saniflo works, and Craig was very helpful and informative with any questions I threw his way. Also appreciate him not trying to upsell us on anything; he acknowledged that no parts needed replacing, and that it wasn't in need of an immediate service. Which meant we only had to pay the agreed callout fee. All around, a very easy and helpful experience - thanks Craig!

17 juillet 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you for your fantastic review! We're delighted Craig was able to resolve the issue quickly and explain everything clearly. - Olivia

Noté 5 sur 5 étoiles

Really reliable and very easy to…

Really reliable and very easy to coordinate with - absolutely the opposite to the other plumbing engineer companies I dealt with in the Harrogate area. Highly recommended.

6 juillet 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you for your review! We're so pleased you were happy with Jon's work and communication. We'll be sure to pass your kind words on to him. Thanks again! - Olivia

Noté 5 sur 5 étoiles

Great service

Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit. Again swift reaction to our call and job sorted within 24 hours. Today it was the annual service. Craig arrived on time, did the work and left everything neat and tidy. Thanks again for great service.
Richard Lewis

6 juillet 2026
Avis spontané
Logo de Saniflo Specialists

Réponse de Saniflo Specialists

Thank you for your continued support, Richard! We're delighted you've been happy with Craig's service. We really appreciate your kind words and look forward to helping you again in the future. - Olivia

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus