Saniflo Specialists Avis 

So I was left with a toilet that didn’t flush at all. It was only a service so a working macerator became a non working one. There was a very poor communication process involving an AI bot to get someone. In the end the engineer was complaining he might get stuck in traffic on his way to me and explained to me how to fix it myself following his instructions. Very disappointed, very poor service. He had failed to reconnect the flush. So presumably hadn’t checked it before he left??!!! Not impressed.

Great service.Nathan came precisely when he said he would.
Worked quickly and efficiently. Diagnosed the problem and sorted it out.
He was charming, polite and a clean and tidy worker. It’s as though he has never been here.
I would totally recommend using Saniflo Specialists and when we need them again I hope it is Nathan who comes.

Nathan arrived within the 2-hour timeslot. He was polite, efficient, neat and tidy in carrying out the annual macerator service and clean. Thank you

All work excellent & efficiently carried out.. Craig & Nathan were outstanding, would highly recommend this Company

Excellent all round. Thank you

Very easily organised appointment from the outset. Using the annual service subscription for peace of mind.
Our plumber was Tom. Really nice lad, polite and respectful of our property, tidying up after himself etc. He contacted in advance of arriving and was really efficient in attending to the macerator.
A polite, respectful young man who is a credit to the profession.

Amazing service by Tom, very professional and explained everything about the Saniflo unit which made sense as I didn’t have a clue. Thank you Olivia for arranging a time slot with Tom too. Excellent is all I can say and will always use you. Thank you, Kay

Amazing experience. Engineer name Craig so friendly and professional. He knows what he suppose to do and understand what he is doing. Fixed the problem so quickly.

What a great service! Very polite and professional. Thank you

After calling almost every local plumber and being told they didn’t service macerator units I finally found Saniflo Specialists and I am so pleased that I did. Olivia arranged my time slot and Craig arrived as promised. Faultless service from start to finish and lots of advice given on how to keep my unit working well going forward. Craig explained everything in detail and was absolutely brilliant.

Craig is excellent at answering any questions, very patient. And he is quick and efficient when doing the annual check.

Very good service. Friendly and accurate. Nathan was very clean and tidy, and explained everything.

Nathan was on time, polite and efficient

The AI confirmed a same-day visit, which was important as it was for my Airbnb business and I had a guest coming in. When I chased for a time slot for the visit, they said there was staff sickness and would I like someone to come five days later. I’d lost five important hours by that time.

Excellent service. Craig arrived on time, was polite and courteous, and explained clearly what needed done, giving various costing options. Problem sorted very efficiently.

The workman, according to my husband didn't inspire confidence, and wasn't tidy. Finally got a local plumber to fix it and paid a lot less money!

Nathan, was cheerful and friendly, clear in explaining what had gone wrong and what needed to be done and then went ahead and fixed the problem with a minimum of fuss.

Excellent communication and service throughout - efficient, thorough, great communication on the job, and extra care and consideration taken over the job and the space. Very grateful, thank you!

Nathan was professional, polite and very knowledgeable. He did a great job. Highly recommended 👍🏻

Absolutely fantastic experience. They called me a few mins after my enquiry and booked me in for the next day. Craig who came to sort the problem was very knowledgeable and skilled. 100% recommend. Thank you so much!