Savait.com Avis 

220
•
TrustScore 3 sur 5

3,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Hidden customs and duties charges upon receipt that are whopping! No warning at all from Savait that this is the case. Really shameful treatment of customers. There should be blazing lettering at chec... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ho acquistato diverse volte su questo sito e mi son trovata sempre bene, servizio clienti ottimo. Unica nota negativa: rifarei il sistema del sito, rendendolo più veloce, in quanto risulta lento e mol... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shipping was extremely fast for international and products were so nicely wrapped/packaged. Took 2 days from Italy to Florida. 10/10 would recommend. Good prices too for brands like Heron Preston and... Voir plus

Noté 1 sur 5 étoiles

I wish I could give zero stars. Shipped me men's shoes instead of women's shoes. I paid $75 in duty fees, and they would not refund me the fees even though they mailed me a completely different produc... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Magasin de vêtements pour femmes

Écrit par l'entreprise

Savait è Marketplace Italiano che vende un ampia e curata gamma di prodotti di lusso provenienti dalle migliori boutique Italiane ed Europee, selezionati direttamente dai loro Buyers. Attraverso il nostro modello di business multicanale la piattaforma è riuscita ad aggregare i migliori retailer del lusso Europei rendendoli in grado di raggiungere clienti in tutto il mondo. Su Savait potrai trovare tutte le ultime collezioni dei tuoi Brand preferiti ma anche una folta sezione Outlet dove acqusitare i tuoi prodotti preferiti ad un prezzo speciale. Inizia ora a scoprire la moda su Savait.com e non dimeticare di iscriverti alla newsletter per resare sempre aggiornato sui nuovi arrivi e sulle nostre offerte speciali.


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

220 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 64 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(220)

32 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

I was charged duty in both directions…

I was charged duty in both directions for an item I returned. For a $300 purchase ($390 with duty) I received a refund of $199.
The item was shown as rose pink on the website but was actually mauve or purple-pink.

24 novembre 2025
Noté 1 sur 5 étoiles

Scammed — excessive import fees, refused refund, improper charges.

I placed an order at Savait.com, order value was US$189.40 total with shipping US$214. When the package arrived in the U.S courier asked me for about US$120 in import/duty fees. The U.S custom duty should be around $40-$55 based on my $189 purchase for apparel. I did not receive the order and it was sent back to them, Savait.com then issued a partial refund of $28. They illegally deducted unpaid import duties even thought I never imported the order and received it, charged for returned shipping cost and also their custom re-import fees. So not only did they charge for import fee for the items I didn’t receive but they also charge me for their import fee for receiving it back. Regardless of their terms & conditions, this is illegal.

I did not receive the item, therefore I should have been refunded in full (minus possibly the original shipping). Instead they kept hundreds of dollars. I asked for a lawful refund. They refused.

Savait.com is untrustworthy. They misrepresent costs, add bogus fees, and steal money from customers. I strongly warn anyone considering buying from them, it’s a scam.

10 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

The experience was terrible

The experience was terrible. I ordered a pair of sneakers on the site with a black friday discount and it was canceled next day because it was out of stock. But few days later , when the discount disappeared, it was valid at full price

30 novembre 2025
Avis spontané
Logo de Savait.com

Réponse de Savait.com

The experience was terrible. I ordered a pair of sneakers on the site with a black friday discount and it was canceled next day because it was out of stock. But few days later , when the discount disappeared, it was valid at full price

Noté 2 sur 5 étoiles

I was not aware when I placed the order…

I was not aware when I placed the order that I will have to pay tariffs. On an order that was $60 I paid $35 for shipping and additional $47 for tariffs.

25 novembre 2025
Logo de Savait.com

Réponse de Savait.com

Hi! Thank you for reaching out.

I’m really sorry for the inconvenience — I completely understand how unexpected import charges can be frustrating.
However, I’d like to clarify that import duties are not included in the product price or shipping cost, and this is indicated at every stage of the purchase process.

You can find this information:

On every product page, where it is clearly stated that “import duties are not included”

During checkout, before completing the payment, with the same clear wording

In our Terms & Conditions, which are accepted prior to placing any order and explicitly explain that any applicable customs duties are the customer’s responsibility

Unfortunately, we don’t have control over the amount charged by customs authorities in the destination country, as these fees are determined independently.

If you need support with your order or any documentation for the customs office, I’m here to help.

Noté 5 sur 5 étoiles

Ottimo negozio online

Ottimo negozio online..spedizione rapida merce perfetta ottimo prezzo..sicuramente sono un vostro cliente nuovo

5 novembre 2025
Noté 1 sur 5 étoiles

Worse website

Worse website. will never use it again. will go back to YOOX where there is free return and there is no hidden charges.

1 octobre 2025
Noté 5 sur 5 étoiles

Ottimo

L’articolo è arrivato esattamente come descritto, spedizione celere. Venditore molto cordiale, gentile e disponibile. Consigliato!

26 septembre 2025
Noté 1 sur 5 étoiles

UK customers should avoid.

Thought I was getting a great deal until I was charged VAT, duty and an admin fee.
Wanted to return the item but unlike Yoox, Farfetch, Luisaviaroma and scores of other Italian retailers, duty on the return has to be paid to Italian Customs. They do this on purpose to prevent customers from the U.K. returning goods.

28 août 2025
Avis spontané
Noté 5 sur 5 étoiles

My experience was really bad never…

My experience was really bad never never but never will buy anything from here also never will recomend this page paying 723 dollars for 2 t-shirt Dhl not delivering putting on hold and needs to pay another 316 dollars for duties thats not rigth if i dont pay this duties they returned but also take out from 723 unbelevible NEVER BUY ANYTHING FROM HERE NEVER RECOMEND THIS PAGE

8 septembre 2025
Avis spontané

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