Hidden customs and duties charges upon receipt that are whopping! No warning at all from Savait that this is the case. Really shameful treatment of customers. There should be blazing lettering at chec... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ho acquistato diverse volte su questo sito e mi son trovata sempre bene, servizio clienti ottimo. Unica nota negativa: rifarei il sistema del sito, rendendolo più veloce, in quanto risulta lento e mol... Voir plus
L'entreprise a répondu
Shipping was extremely fast for international and products were so nicely wrapped/packaged. Took 2 days from Italy to Florida. 10/10 would recommend. Good prices too for brands like Heron Preston and... Voir plus
I wish I could give zero stars. Shipped me men's shoes instead of women's shoes. I paid $75 in duty fees, and they would not refund me the fees even though they mailed me a completely different produc... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Savait è Marketplace Italiano che vende un ampia e curata gamma di prodotti di lusso provenienti dalle migliori boutique Italiane ed Europee, selezionati direttamente dai loro Buyers. Attraverso il nostro modello di business multicanale la piattaforma è riuscita ad aggregare i migliori retailer del lusso Europei rendendoli in grado di raggiungere clienti in tutto il mondo. Su Savait potrai trovare tutte le ultime collezioni dei tuoi Brand preferiti ma anche una folta sezione Outlet dove acqusitare i tuoi prodotti preferiti ad un prezzo speciale. Inizia ora a scoprire la moda su Savait.com e non dimeticare di iscriverti alla newsletter per resare sempre aggiornato sui nuovi arrivi e sulle nostre offerte speciali.
Coordonnées de contact
Via Vincenzo Gioberti 36, 60044, Fabriano, Italie
- 0732043156
- customerservice@savait.com
- www.savait.com
3,2
Moyen
220 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 64 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My item shows delivered but it wasn’t…
My item shows delivered but it wasn’t in my mailroom. I reached out to savait but still have not received a response.
27 novembre 2024
Savait was seamless
Savait was seamless. My order took less than a week and they were very thorough with the delivery updates.
26 novembre 2024
Picture of shorts did not show length.
Picture of men’s shorts did not properly show length goes below knees. Now you make me pay $25 to ship back… it was your mistake! Bad business.
Virtually every other site has actual photos on a human to show how it fits. And actual measurement of inseam and outseam. Can I call overseas without a charge, I doubt it?
23 septembre 2024
Réponse de Savait.com
Dear Customer,
We are sorry to hear about your experience with the return process. Our terms and conditions, which are clearly stated on our website and were accepted by you before completing the purchase, specify that return shipping costs are the responsibility of the customer and will be deducted from the product refund. While we understand this can be frustrating, this policy is in place to ensure transparency for all our customers.
Regarding the item, all product details are always clearly presented on our site. We understand that the lack of photos showing the garment on a model might have contributed to your concerns about the length. However, the images provided are stills on a mannequin, and while we do not feature photos on a person, the measurements and product descriptions are made available for reference. After careful review, we do not believe there was any error on our part. Had there been an error, we would have certainly offered a free return as part of our commitment to customer satisfaction.
As for any further questions during your purchasing process, our customer service team is always available to assist. We also offer various ways to contact us, and we do not charge for international inquiries, so feel free to reach out for support.
We regret that your experience did not meet your expectations, but we hope to have the opportunity to better serve you in the future. Our customer service team remains at your full disposal for any further assistance.
Best regards,
Top brands/top selection/good customer…
Top brands/top selection/good customer service
15 septembre 2024
Avis spontané
Foarte greu întru în posesia…
Foarte greu întru în posesia produsului.Ni am codul pin,să pot ridica produsul
2 septembre 2024
The website offers very good choice of…
The website offers very good choice of products and reasonably priced. Delivery was super quick with choice of service available. I would highly recommend.
26 août 2024
Awesome and Excellent
2 août 2024
Postina Zanellato
Acquistata una Zanellato.
Perfetta, prezzo giusto e spedita praticamente il giorno dopo l’acquisto!
31 juillet 2024
Great quality hat
26 juin 2024
Semplicità e velocità nel servizio
14 juin 2024
Avis spontané
Did not receive my package dhl told me…
Did not receive my package dhl told me to contact u
29 mai 2024
Réponse de Savait.com
Dear Customer,
we are really sorry to read this review.
Your order US2507 has been correctly delivered at your address the 3rd of June.
So what are your saying is not true.
You can easily verify what we are saying directly at he link of your tracking number:
https://www.dhl.com/it-en/home/tracking/tracking-express.html?submit=1&tracking-id=1729165502
We hope you will update this review
Regards
Shipping was extremely fast for…
Shipping was extremely fast for international and products were so nicely wrapped/packaged. Took 2 days from Italy to Florida. 10/10 would recommend. Good prices too for brands like Heron Preston and Bottega Veneta. One of my best online shopping experiences I’ve had.
28 mai 2024
Excellent service
Excellent service, authentic product, fast shipping. Will order from them again
30 avril 2024
Avis spontané
supersuper
2 mai 2024
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