I ordered a closet shelf what looked like a decent closet on the picture in the description came in a package no bigger than a shoe box. It was the worst quality I've ever seen and resembled nothing l... Voir plus
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Purchased a wall clock from this seller for over $70, arrived smaller than advertised. Stopped working after first battery replacement. Seller responded it’s not under warranty! Don’t buy from this co... Voir plus
Horrible horrible horrible company!! Do not do business with this company! They sell thru Amazon - shame on Amazon for not vetting their sellers properly. This company is a complete rip off. Their pro... Voir plus
I had purchased 2 kids scooters for my grand kids. One of them was defective. Informed the seller. Explained the discrepancy with photo, but kept on arguing to send video in GIF format, which I could... Voir plus
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WRONG ITEM SHIPPED.
I ordered a toner cartridge and received a giant playpen instead. It will cost way to much to send it back so it is for sale. STAY AWAY.
Ordered third party on Walmart website
Ordered third party on Walmart website. 6 hours after order was placed and paid for (directly with Walmart), I received a email from the third party asking for more more money for shipping. I contacted Walmart customer service and they advised me to not to pay any more, Only to today (the day I was supposed to pick up) receive a email stating my order which a has made it as far as Calgary is now canceled by the third party seller because “they can’t find the parcel”. Horrible way to conduct business.
Ordered through Amazon their product…
Ordered through Amazon their product and since it doesn’t fit into the design we have for the kitchen we have to return it immaculately unused. But they emailed that they would refund only $8!!! Hell what??? The original amount was $101.69 taxes included. Then they’d deduct an outrageous return shipping of $14.80!!!
Are they on shipping business or did I just witness a great yet farcical in your face robbery???
I think the government ought to look into this! This is immoral..
Beware False orders !!! They make money on shipping fees
I ordered something via this 3rd party site, and the next day I receive an email about a totally different order I did not make, they shipped me an item I did not order, then tell me I can ship it back but I have to pay for shipping ! Or that I can return it to Walmart directly but they would not refund my shipping fees. I was lucky they(walmart) refunded me in full, a 2$ item with an 8$ shipping fee! I would never order that!! Be Careful!!! BIG WASTE of my time! Clearly they make money on the shipping fees !!!
BUYER BEWARE- I purchased a stroller…
BUYER BEWARE- I purchased a stroller before Xmas online from The Bay. It was a gift and the recipient received a stroller from another family member. I tried to take the stroller back to The bay at Market mall and they said I have to return it through a market place seller. This has been a huge nightmare. The marketplace seller “Save On Many” will not take the stroller back unless I pay to have it shipped back. The cost of shipping is 1/2 the price of the stroller. When I purchased this stroller I did so thinking I was ordering from The Bay and I would be able to return it. The Bay and the marketplace seller will not return my emails or do anything to rectify this situation. If I had known this policy I would never have ordered this . I feel The Bay needs to rectify this situation and honour warranty / returns
since they are promoting this seller on their website and MISLEADING CUSTOMERS to the fact it is their product. I will never shop at The Bay again they have lost a life long customer over this.
Bad refund practices and inaccurate information.
I placed an order on Amazon for kitchen chairs from seller SaveOnMany. The order was to arrive by a certain date which we were counting on as we got rid of our other kitchen chairs but the order never arrived. I had cancelled appointments on the day the order was to arrive as well to prevent the boxes from sitting outside my front door which was frustrating. I went back and forth with the seller a few times after the failed delivery issue and they finally offered to redirect the shipment back to them which I accepted. They advised the order may still arrive and gave the date when and asked that I refuse the order. I stayed home from work on the expected arrival date so I could do as they asked but again it did not arrive.
The company initially said they would only refund me when they got the order back but after I pointed out that I was out of the equation due to their instructions they said they would refund me before receiving the chairs. The very next communication with them they contradicted the refund agreement saying they wouldn't refund my money until they got the order back. At that point I submitted a complaint to Amazon and they refunded my money right away.
The frustration didn't end there with the seller. I was unable to print their return labels due to printer issues so asked them to mail them to me and they said they couldn't and asked me to ask my neighbors to print them for me. The request was absolutely ridiculous because with the COVID restrictions we are not to interact with anyone right now outside our household or essential shopping. I asked them why they couldn't print the labels and the next communication was that they would and mail them (which was what I asked in the first place but they stated they were unable to mail them?).
I do not recommend this company because every piece of information they provided to me was inaccurate and they were not reasonable with my refund transaction.
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