Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We bought some clothes from Scamp and Dude for my son and honestly, the quality and designs are amazing - really unique pieces you don't see anywhere else. He loves them. We did run into a few si... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I have ordered several items over a period of a few weeks and so far have had to return on two occasions as the sizing is completely off. How can 3 pairs of shorts in the same style (supposed to be s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing experience at Scamp and Dude Brighton today. I found the perfect dress to wear to a Summer wedding, great quality and fit. The staff in store were so lovely and what really stood out was their... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought a jacket thinking it would arrive in 48 hours in time for a holiday, but then found out it had yet to be dispatched and so contacted customer services. Gosh they were good! Got the item movi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour femmes
  2. Magasin de vêtements

Écrit par l'entreprise

Famous for its superpower infused leopard and lightning bolt loungewear and vibrant designs, Scamp & Dude is a British purpose led brand with a huge heart.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

513 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(513)

73 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Absolutely blown away by the first…

Absolutely blown away by the first class customer service. Super helpful quick to sort. And love the gorgeous prints and clothing - thank you so much Jacquie

21 mars 2025
Avis spontané
Logo de Scamp & Dude

Réponse de Scamp & Dude

Thank you so much for taking your time to share your experience and we are so happy you love your new goodies!x

Noté 5 sur 5 étoiles

Excellent customer service, beautiful, comfortable clothes

The customer service ladies are always amazing. Their response times are very quick and they are always able to resolve any queries or handle any requests. I love the clothes; the sweatshirts and hoodies are the softest cotton and the dresses always make me feel amazing

17 mars 2025
Avis spontané
Logo de Scamp & Dude

Réponse de Scamp & Dude

Thank you so much for your amazing feedback, they are the best! x

Noté 5 sur 5 étoiles

Love Scamp and Dude

Love Scamp and Dude!
Ordered a couple of things from them now and always happy.
Normally order online but wanted to check sizing so rang up and spoke to Debbie in customer services who was friendly and super helpful 😊

4 mars 2025
Avis spontané
Logo de Scamp & Dude

Réponse de Scamp & Dude

Thank you so much for taking the time to share you experience, we are always here to help xx

Noté 5 sur 5 étoiles

Special shout out to Vicky in customer…

Special shout out to Vicky in customer services! I recently ordered the parka as it was on offer over the weekend, I wanted to delay delivery by a few days as I didn’t want it arriving while I was away on holiday. Vicky sorted this for me, ensuring I saved via the offer and the coat arrived on my return. My 6th purchase, always good quality, love the ethos of this company, the charity partnerships they work with and the friendly, reliable service.

2 mars 2025
Avis spontané
Logo de Scamp & Dude

Réponse de Scamp & Dude

Thank you so much for sharing your experience! They are a fab team and so happy to hear Vicky helped get you your new goodies in time for a fab holiday x

Noté 5 sur 5 étoiles

scamp and dude is my favourite clothes…

scamp and dude is my favourite clothes shop. delivery always good when buying online. products are great quality and flattering styles. i bought a dress and t shirt recently in brighton store and the assistant was lovely and friendly. the ladies in battersea store were too. please open a store near me in portsmouth!

1 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Love this company's clothing!

What can I say! The quality of the clothes is amazing. I love the fit guide on the website so you have an idea on sizing if you want it to be a bit bigger or baggy etc.
I have had so many compliments on the clothes when I have had them on. I live in the tracksuits when I am at home, flying, travelling, they are so comfy. I love what the brand stands for too and I will definitely be buying more 💗⚡

13 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing!

A friend of mine recommended Scamp & Dude to me, hadn't really heard of them but LOVED the items she has been wearing. Visited the Cheshire Oaks outlet and what an experience, so sad to see this is shutting but am planning a visit to the Marlow store for a weekend away. Great choice, great quality, sizing was great, couldn't recommend enough. The staff were also extremely helpful and polite and welcomed me to the duding world! xx

8 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Purchased the leopard print dress

Purchased the leopard print dress. First purchase and likely to be the last. Odd sizing … elastic very tight on sleeves compared to dress size. Material looked cheap and overpriced. Not very flattering ….
Sent two items in error then had to separately deal with return of both.
Had to call customer service 4 days after item was returned to chase refund. Customer service was polite and assured me refund will be processed however 7 days later after return and STILL waiting on refund ! Not ideal.
A lot of hassle and very time consuming.

13 mars 2025
Avis spontané
Logo de Scamp & Dude

Réponse de Scamp & Dude

We are so sorry to hear this dress didn't work for you, we try and ensure our size guides represent as much detail as possible to help with fit and sizing but we will pass this feedback on. We are also sorry to hear about the fabric of the item, we use ecovero which is a sustainable viscose with the lowest environmental impact. The viscose fibres have been obtained from sustainable wood and pulp and come from certified and controlled sources. We can see that the team did reach out informing you of an IT issue with your order and issued instructions on how to return the duplicate order as hassle free as possible and again we apologise for this issue. We can also see that a full refund was issued to you within the stated current return lead time. Thank you for your feedback and again sorry to hear your experience wasn't the usual customer experience, we really do listen to our customers and try our best to keep you updated with any issues x

Noté 5 sur 5 étoiles

Buy with confidence and embrace the joy of S&D clothing

I honestly could not fault Scamp and Dude in terms of the quality of their clothing or the customer services if you have an issue. The clothes are well made (sometimes the sizing can be a little generous) but if you have any issue’s whatsoever they are resolved promptly and with no quibble by their excellent customer service team. Buy with confidence and embrace the joy they this clothing brand provides.

1 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing quality & fast delivery: Neon Pink Organic Cotton…

I purchased Neon Pink Organic Cotton Quilted Lightning Bolt Oversized Bomber Jacket from Scamp & Dude. I love the quality of the jacket!! 💖 The communication was extremely smooth as well, they answered my questions in minutes via email after my purchase. When it comes to delivery, honestly I was expecting it to take at least a week or two to arrive, considering it was international shipping from the UK to The Netherlands. Surprisingly I was well informed about the delivery schedule, and it took only two days! I am so happy with my purchase.

6 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

My first time using this company.
Unfortunately there was an issue with one of my items…
Deb at customer services dealt with the problem swiftly
Thank you

4 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Customer Service

I love the dress that I ordered from Scamp & Dude, it’s very flattering for a lady in her 50’s. I did have an issue with delivery but I cannot thank the customer service team enough for their help and quick response to resolve the problem.

24 février 2025
Avis spontané
Noté 5 sur 5 étoiles

I bought a Sleep Buddy for a family…

I bought a Sleep Buddy for a family member and I contacted customer service first to ask for some advise and they were absolutely fantastic. Real human feel to this brand and like they care about you as an individual. Thank you so much S&D, keep it up! x

20 janvier 2025
Noté 5 sur 5 étoiles

From start to finish Scamp &Dude were…

From start to finish Scamp &Dude were fabulous - I ordered a dress but with it arrived wasn't quite right. I opted for a gift card as knew I wanted to order another . Time was against me and after contacting them we agreed to change to a refund and ordered another dress and they refunded the postage
Nothing is too much trouble. The dress was perfect!

21 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Scamp and Dude poor quality and returns

I have bought from Scamp and Dude for last few years. I was disappointed with the Customer Care I received today. I won’t be rushing to buy again from the company. I have lost faith after a pair of joggers I hardly worn material disintegrated. I bought 12 months ago and they wouldn't do anything as the returns and faults are only valid for 6 months. I've spent a lot of money with this company and you are definitely not valued.

19 février 2025
Avis spontané
Logo de Scamp & Dude

Réponse de Scamp & Dude

So sorry you feel this way, we deal with faults on a case to case basis and anything that we can confirm is a manufacturing fault we will always look to resolve. I can see you have been contacted and this was explained to you by a member of our Customer Service team. x

Noté 5 sur 5 étoiles

Fantastic customer service from Amy

Fantastic customer service from Amy

I had issues with a bag that was brought for my birthday in August last year, it had started to rip on the bottom. Amy was brilliant I decided for a gift card instead of a replacement, sent the bag back and same day gift card issued ☺️

Love S&D the ethos of the company is amazing may long it continue

7 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Contacted customer services as I had missed the expiry of a gift voucher by 2 days through my own error in dates. They extended the voucher by 5 days, allowing me to order. Customer services were prompt in their replies and super attentive.

I have been wearing Scamp & Dude since the start and love the cut and ethos of the brand. Would highly recommend.

11 février 2025
Avis spontané
Noté 5 sur 5 étoiles

First time I have shopped at Scamp &…

First time I have shopped at Scamp & Dude. I bought a beautiful dress. I bought it at Cheshire oaks store and apart from being thrilled with my dress, the staff were amazing. So helpful, polite, wish more shops had this sort of staff.

1 février 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus