I visited your beckon store, it was clean, smelled beautiful on entering. I was greeted by Navi who was very knowledgable and after lots of questions Navi and your staff were able to answer I purchase... Voir plus
Établissement
Changer d'établissementUnit 5 Beckton Triangle Retail Park, Claps Gate Lane, E6 6LH London, Essex,, GB
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Lisez les avis des autres
I gave my email address 3 times while I I was paying abd was told I would get a email with confirmation ,waited 2 days nothing rang the beckon store and was asked to spell my email address whic... Voir plus
L'entreprise a répondu
Outstanding quality service ordered with Shah in Beckton, London. Took his time and insight with his colleague who gave a fantastic level of insight into the product chosen as well has 5 year pa... Voir plus
Sofas came when expected. Plenty of messages advising of the time of arrival. They even came a bit earlier. The sofas are beautiful made and just what I ordered. Delivery people were quick in put... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Beckton
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
Unit 5 Beckton Triangle Retail Park, Claps Gate Lane, E6 6LH, London, Essex,, Royaume-Uni
- 020 8709 1880
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High quality forniture
I have been to Beckton 2 times, the welcoming staff and the elegance of the surroundings have taken over any decisions we could have done with any other brand! There is quiet few models of couches and sofabed but, when you meet Sanjay you can’t leave without making a purchase specially to reward his professionalism, manners and patience in offering always a detailed answer for any question you might have on products or home advise I was literally spoiled by Sanjay and poltrone sofà SCS store. Many thanks

Réponse de poltronesofà - Beckton
Excellent service
Yasser was very helpful, polite and it was a pleasure to have his assistance when buying my sofa suite!

Réponse de poltronesofà - Beckton
Astonishing aftercare
We bought leather furniture costing £6000+ on the condition if I had any issues the manager would deal with customer services on our behalf
Our furniture is unfinished and arrived with rusty hinges in the console
1st call from customer services we were told someone would contact us in 3 days a week later I called to be told the estimated time for inspection is 12 weeks
8 days ago I messaged the branch manager and sent email who was going to ring me last Thursday
I have had no response to the email I sent or from our last text message
Should of gone with my initial gut feeling
Great sales man after care communication a shambles 😡

Réponse de poltronesofà - Beckton
AMAZING STAFF
I had the pleasure of encountering an outstanding staff member Yasser (beckton) who truly made my visit exceptional, and I will always come back.
During my time at SCS, he went above and beyond to assist me with everything I needed. His dedication and exceptional service stood out, making my experience truly memorable. From their attention to detail to His willingness to help in any way possible, Yasser exemplified top-notch customer service.
I believe it's essential to recognize and appreciate exceptional service, and I wanted to ensure that Yasser receives the acknowledgment they deserve for making my visit to SCS truly outstanding.
Thank you for providing such a positive and memorable experience at SCS.

Réponse de poltronesofà - Beckton
Shoutout to Shakil at the Beckton Branch
Great service from the salespeople at the Becton branch. Particular shoutout to Shakil at Beckton that was calm and considerate through the whole process of picking out and buying a new sofa

Réponse de poltronesofà - Beckton
Excellent service from staff
Excellent service from staff. They were friendly and assistive but not pushy or overbearing.

Réponse de poltronesofà - Beckton
The service was excellent
The service was excellent, I was politely and warmly welcomed as soon as I walked through the door.
Great knowledge of the products.

Réponse de poltronesofà - Beckton
good
we were in this company three days ago and a man named Yasser made our purchase easier for us, we are grateful for his help

Réponse de poltronesofà - Beckton
The staff were professional and helpful.

Réponse de poltronesofà - Beckton
Really helpful staff
Shakil was really helpful, explained everything really thoroughly, showed us all the features of the sofa.
Thank you again Shakil you was a great help

Réponse de poltronesofà - Beckton
David provided exceptional service and…
David provided exceptional service and had vast knowledge to help me purchase a sofa to my liking.

Réponse de poltronesofà - Beckton
We received a warm welcome from Dan
We received a warm welcome from Dan
The staff are very knowledgeable about the products,The Salesman took time to explain everything when we were doing the finance,all questions i asked were answered honesty.I had a great experience.

Réponse de poltronesofà - Beckton
Great customer service - Beckton
Yasser and D were very helpful and very friendly. They gave us their time and time alone which was perfect.

Réponse de poltronesofà - Beckton
The salesman
The salesman, David was Extremely helpful and wasn't pushy at all.
The manager who we negotiated the final price was very professional and helped me get the right price.

Réponse de poltronesofà - Beckton
Excellent service
Bought the sofa from them. Manager Sunjay and sales person Yassek are top level,so kind and helpful staff. Helped throughout all process of choosing the furniture and closing the sale. Will definitely recommend the store to everyone, and will use them again. Was a pleasure and grea experience in this shop.
100% recommending.

Réponse de poltronesofà - Beckton
I was treated very good and my…
I was treated very good and my questions were answered to detail and I was helped amending my order to get it accurate

Réponse de poltronesofà - Beckton
Shout out to Sam
Excellent service, massive shout out to Sam who went above and beyond to help us find our perfect sofa. Would highly recommend ScS

Réponse de poltronesofà - Beckton
Thank you Yasser at SCS Beckton
I had not heard about SCS and we had just visited the DFS furniture store next door. Immediately we walked into the SCS store at Beckton, we were greeted with a clean, wonderfully smelling atmosphere/showroom. When we tested their furniture, they are actually very well made and very comfortable. The prices were not so expensive for the quality I was seeing. It was difficult to decide on a sofa. As soon as we walked in, Yasser welcomed us to warmly and even gave us a free measuring tape - very handy for all the measuring we had to do to pick the right sofa for our living room. Yasser was patient and responded to all our questions. It was definitely a personalised service as he was always near by checking if we had any questions or problems. Yasser was professional all through. We actually visited the store 3 times before making a decision and each time, YASSER welcomed us warmly and assured us no rush to make a decision. I would also like to thank the entire staff at the SCS store at Beckton, they were all welcoming and nice. I don’t remember the supervisor’s name but he was very friendly and polite. We were told the company has been rebranded and all the furniture at the showroom are new designs which we are happy about. Thank you Yasser for helping us make a decision on our sofa. Thank you also for all the hot drinks and water you kindly offered us!! We look forward to receiving our furniture in 6-8 weeks. Thank you from Dapo and family.

Réponse de poltronesofà - Beckton
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