I had an issue with our sofa being damaged which had nothing to do with the store itself. I spoke to Gary who resolved our issue straight away. He was brilliant I couldn’t fault him. Very understandin... Voir plus
Établissement
Changer d'établissementBridgend Retail Park, Picton Gardens, CF31 3XX Bridgend, Glamorgan,, GB
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after placing our order 11/04/26 eventually 14 weeks later it arrived. the lads who delivered it were quick and professional in assembly.. we were very pleased. our grip though was no communicatio... Voir plus
L'entreprise a répondu
Great service when we were choosing our sofa, the staff were very patient while we considered the options and eventually made a decision. The delivery team were efficient got everything set up nicel... Voir plus
A warm welcome when we arrived. I knew,what I wanted to look at after a previous visit a few weeks before. We were offered water and sll the staff were friendly. We almost settled on a sofa but aske... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Bridgend
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
Bridgend Retail Park, Picton Gardens, CF31 3XX, Bridgend, Glamorgan,, Royaume-Uni
- 01656 640740
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A warm welcome when we arrived
A warm welcome when we arrived. I knew,what I wanted to look at after a previous visit a few weeks before. We were offered water and sll the staff were friendly.
We almost settled on a sofa but asked for the measurements to go home and check first. We returned later to make a purchase. We have saved £1300, we were also told about free delivery and also the 5 year protection plan we took out. Andy was incredibly helpful, polite and informative.
The service was good from beginning to…
The service was good from beginning to end couldn't do enough for us .would buy from them again
Superb customer service
Superb customer service! So helpful and there was no pressure on us to buy at all, which is why we were so pleased to buy our chairs from there.
We will definitely be back!
Welcoming and informative
Welcoming and informative, no pressure, though when asked, fully knowledgeable and very helpful
really helpfull staff member
really helpfull staff member, showed us around then left us alone to decide, gave us all the options including insurance, something i normally avoid but he made it make sense, offered all the colour and material options to satisfy even my wife so that was impressive.
Great company and furniture
Great company and furniture
Staff are amazing and helpful
From the store to delivery
Delivery guys were awesome
The company followed through and kept to every timescale implicitly, updating by text exactly what time they would arrive. Also, I would like to praise the delivery men, they were absolutely amazing and did over and beyond what they should have, and were so helpful. Highly recommend the whole process.
Cornewr sofa sa;e -Andy at the Bridgend store was…
Andy at the Bridgend store was professional, helpful and made the sale easy. Hopefully deliveray and fitting will be as smoothsailing!
Mostly very good, but ...
Great service when we were choosing our sofa, the staff were very patient while we considered the options and eventually made a decision.
The delivery team were efficient got everything set up nicely.
One minor grumble - delivery was scheduled for 11:20 to 11:50, but we had a call from the team at 9:50 to say they would be here within the hour. I can understand delivery being delayed, or even a few minutes early, but we had to change our plans for the morning at short notice.
Rhys and nicky where very professional
Rhys and nicky where very professional. Worked well excellent service took care and sure we were happy with the sofas Thank the boys.
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Réponse de poltronesofà - Bridgend
Good service …
From the minute we stepped into store the staff were very friendly and polite. There was no pressure to buy and they answered all the questions we asked them.Thanks
On arrival was made to feel very…
On arrival was made to feel very welcome nothing was to much he went through everything with us and was very impressed
Perfection
Perfection, is the name, how can you improve on that l can’t see how you can, you’re company as l see it is already running at the number one spot, please keep up the good work,
THANK YOU, ROY.
Andy was very professional and full…
Andy was very professional and full filled my experience at SCS. He provided the best customer service and made me feel very welcome and gave me a great understanding of the products that were available. Thank you Andy. It was a pleasure go to the store.
Very friendly let us look around to see…
Very friendly let us look around to see what we liked and if we needed any advice on anything glad to help friendly 😊
Employee was very friendly
Employee was very friendly, helpful and had a lot of knowledge
…first thing bought from poltrone sofas
Staff were great no pressure to buy just friendly honest advice
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