I had an issue with our sofa being damaged which had nothing to do with the store itself. I spoke to Gary who resolved our issue straight away. He was brilliant I couldn’t fault him. Very understandin... Voir plus
Établissement
Changer d'établissementBridgend Retail Park, Picton Gardens, CF31 3XX Bridgend, Glamorgan,, GB
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Lisez les avis des autres
after placing our order 11/04/26 eventually 14 weeks later it arrived. the lads who delivered it were quick and professional in assembly.. we were very pleased. our grip though was no communicatio... Voir plus
L'entreprise a répondu
Great service when we were choosing our sofa, the staff were very patient while we considered the options and eventually made a decision. The delivery team were efficient got everything set up nicel... Voir plus
A warm welcome when we arrived. I knew,what I wanted to look at after a previous visit a few weeks before. We were offered water and sll the staff were friendly. We almost settled on a sofa but aske... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Bridgend
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Bridgend Retail Park, Picton Gardens, CF31 3XX, Bridgend, Glamorgan,, Royaume-Uni
- 01656 640740
4,8
Excellent
2 k avis
Demande des avis aux clients
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Very helpful at the sales room with…
Very helpful at the sales room with your salesman Wayne .Kept in touch with me about our expected delivery date and delivery was on time to the date we’d been told
The two men who delivered were pleasant and efficient in putting together the product. I am pleased and hope that pleasure continues with time
19 juin 2026
on time delivery knowledgeable staff
on time delivery knowledgeable staff. Set up sofa and explained different modes of use
19 juin 2026
Delivery men were nice and…
Delivery men were nice and polite,brought sofas in and built them with no qualms.
16 juin 2026
Excellent service and friendly
Excellent service and friendly. Would recommend you to all my friends and family.👏
10 juin 2026
The guys was quick professional and…
The guys was quick professional and polite top marks
13 juin 2026
Received accurate time for delivery
Received accurate time for delivery, delivery personnel friendly & professional 👌 great service
11 juin 2026
We were kept informed on delivery time…
We were kept informed on delivery time and both the men who delivered the sofa were very helpful and polite. They assembled the sofa and took all packaging away. Very pleased with the whole process. Would definitely recommend your Company
6 juin 2026
Very polite young men who delivered my…
Very polite young men who delivered my furniture also very helpful
7 juin 2026
From the time we walked in salesman…
From the time we walked in salesman Scott was welcoming left us to choose then when asked a question explained everything to us. The staff that delivered the furniture were excellent 👍
4 juin 2026
Give it a try.
Suite arrived on time and i am very pleased with it,the delivery men were friendly and polite plus they took all the packing away over all a good service.scs shop staff are very helpful and made the hole experience very easy.
2 juin 2026
The 2 gentlemen who delivered my…
The 2 gentlemen who delivered my furniture were very polite. Unfortunately we had a problem with a window through which the furniture was to come into the house and so had to bring through narrow doors but they were very careful, took their time and managed without mishap. They were helpful & explained about the electrical workings of the furniture.
28 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The assistant that dealt with me was…
The assistant that dealt with me was very helpful and understanding around my disability couldn't help me enough
28 mai 2026
Réponse de poltronesofà - Bridgend
Ciao Mrs Lawrence,
I hope you are well and thank you for your review.
Thank you for the lovely feedback following your recent visit, we are pleased that you had a positive experience and found the team to be helpful.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Lynsey - Poltronesofa at ScS
Social Media Team
Great service from showroom staff to…
Great service from showroom staff to delivery service. Excellent quality furniture.
30 mai 2026
The crew were on time and very…
The crew were on time and very efficient. Can't fault them
30 mai 2026
Good products at reasonable prices
27 mai 2026
Réponse de poltronesofà - Bridgend
Ciao Tony,
Thank you for your review.
We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
From choosing our sofas up to their…
From choosing our sofas up to their deliveries, it’s been quick, easy and straightforward. They’ve contacted us via phone and email for updates and deliveries were on time. In store and delivery staff were friendly and professional.
20 mai 2026
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