We were looking for a small power recliner sofa and the York store had a wide range available at various prices depending on the material chosen. The fabric options and design configurations were expl... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementClifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ York, North Yorkshire, GB
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No pushy sales person we were given time to consider our purchase. The information given to us was clear and concise and helped us make our final decision.
We visited the store at Clifton Moor York. Our first point of contact was Lee who explained how the store worked and left us to browse knowing we could ask him for help with anything we needed. We'd v... Voir plus
every single member of staff i dealt with was amazing, super helpful and so polite. We ordered from the York branch and Rob was super knowledgable about what the company was selling. We ended up comin... Voir plus
À propos de l'entreprise
À propos de poltronesofà - York
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ, York, North Yorkshire, Royaume-Uni
- 0191 731 3300
4,7
Excellent
1 k avis
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It was fantastic
It was fantastic, l really appreciated the kindness and help of the salesman in York, it helped calm my worries. Thank you both very much.
9 juillet 2026
Delivery team were organised
Delivery team were organised, professional and very respectful.
19 juillet 2026
Very Helpful Sales Assistant!
After my third visit of searching for a sofa (and second visit to the York store), I was unsure what I was looking for. Thankfully, the assistant Lee, was on hand to help guide us through the different options. Lee listened and didn't push or over promote. It was only because he identified the large Crostolo 3 sofa as being in the clearance sale that we realised it was in clearance. After he explained it's price, we realised what a huge saving we would be making if be bought it. Lee gave us time on our own to discuss our thoughts, however, we knew it'd be the one for us. We're very grateful for his help!
18 juillet 2026
From walking into store to walking out…
From walking into store to walking out great explanation about the company and products
14 juillet 2026
Great sofa bed
Siamo stati molto contento del nostro letto sofa- great product and price (sale purchase). Thanks
18 juillet 2026
Very good experience all round- from…
Very good experience all round- from choosing my sofa in the York showroom to the delivery.
I was kept well informed throughout the whole process.
16 juillet 2026
Excellent
Glenn and Matthew constantly kept me updated about their arrival when they come they were very efficient delivered my furniture very professionally they were very polite friendly a credit to your firm
16 juillet 2026
Great service in store and very helpful…
Great service in store and very helpful and knowledgeable staff, would be 5* but for the extortionate delivery costs and no clock and collect option
14 juillet 2026
Delivery prompt young man polite etc .
11 juillet 2026
Had a lovely experience in store…
Had a lovely experience in store looking for a rise recliner for my elderly mum, she didn't want anything old fashioned looking and picked peacock green which is lovely. Non push salesman which was nice and he let her take her time.
Delivered yesterday by two very nice men she is very pleased
11 juillet 2026
We’ve visited the York department on 2…
We’ve visited the York department on 2 occasions and both staff we saw were brilliant with the information we asked and were very friendly and informative and that is why we gave 5 stars for both visits, great customer service well done,
7 juillet 2026
Salesman rob very helpful and…polite and knowledgeable
Salesman rob very helpful and knowledgeable no pressure to purchase and showed us various options and prices and coverings and made sure we were happy with our choice and purchase
4 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de poltronesofà - York
Good Afternoon
Thank you for your review.
I am happy to see that the Staff were helpful on your Visit to Store.
If there is anything that we fell short on and can improve in future to have made it a 5-star experience for you then we would really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many Thanks,
Lauren - Poltronesofà at ScS
Social Media Team
Poltron sofa SCS lads who delivered our furniture were very efficient & helpful no complaints.The salesman at moor cross york were very helpful & efficient to no complaints.
The lads who delivered our furniture were very efficient & helpful.Had no complaints at all.Where we got the suite from moor cross york the salesman were very helpful to no complaints there very efficient to.
7 juillet 2026
Great customer service from Rob and…
Great customer service from Rob and Wayne.Explained everything in detail and made shopping at your store an enjoyable experience.Well done!
30 juin 2026
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