poltronesofà - York Avis 

1 183
TrustScore 4.5 sur 5

4,7

Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ York, North Yorkshire, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

We were looking for a small power recliner sofa and the York store had a wide range available at various prices depending on the material chosen. The fabric options and design configurations were expl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

No pushy sales person we were given time to consider our purchase. The information given to us was clear and concise and helped us make our final decision.

Noté 5 sur 5 étoiles

We visited the store at Clifton Moor York. Our first point of contact was Lee who explained how the store worked and left us to browse knowing we could ask him for help with anything we needed. We'd v... Voir plus

Noté 5 sur 5 étoiles

every single member of staff i dealt with was amazing, super helpful and so polite. We ordered from the York branch and Rob was super knowledgable about what the company was selling. We ended up comin... Voir plus


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - York

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ, York, North Yorkshire, Royaume-Uni

  • 0191 731 3300

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
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Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,7

Tous les avis

(1 183)

17 927 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Jonathan and Jayden were very polite

Jonathan and Jayden were very polite, helpful and professional delivering our new reclining sofas. They showed me how the sofas fixed together ( helpful, if we move house ) Two lovely, kind men.
The sofas arrived much earlier than expected ( Bonus ) as we were using canary yellow deck chairs ( which seemed like forever and gave the Jonathan /Jayden a giggle. ) we were having a downpour thunderstorm at the time of delivery but Jonathan and Jayden kept the sofas from getting soaked unpacking them ( while I made them a cup of coffee ) they removed all cardboard too. Can’t fault them or SCS . Thank you for making/delivering our sofas, we are extremely pleased with them. We highly recommend SCS and delivery team.

27 juin 2026
Noté 5 sur 5 étoiles

First Class Delivery and Service.

Just had our Sofa delivered by 2 extremely professional delivery men on possibly the hottest day of the year, Mervyn and Jaden did a brilliant and speedy job delivering our Sofa upstairs to our Apartment. Very friendly and couldn't do enough to make sure we were happy with the product. The Sofa is superb and I am sure we will get many years of use from it, can highly recommend this Company for their 1st class service and delivery.

26 juin 2026
Noté 5 sur 5 étoiles

Efficient set up

Delivery guys were very polite and also efficient in the fitting of the sofa together, and also within their delivery time slot

25 juin 2026
Noté 5 sur 5 étoiles

Very helpful staff at Clifton Moor, York

We were greeted by Lee at the store on Clifton Moor, York. He was very helpful and not at all intrusive, allowing us to walk around and look at the reclining chairs at leisure. When he saw we were keen on one of them he explained the features and gave us plenty of time to wander around and choose a colour for the chair. It wasn't cheap but is needed for a family member with medical needs and we feel we have made the right choice. Delivery time is around 12 weeks but that's fine, we are happy to wait for it.

10 juin 2026
Noté 5 sur 5 étoiles

Sofa review

Furniture arrived on time and as specified. Delivery personel arrived within time slot sent to us. They were courteous, quick and efficient in setting the sofa up and explained the controls.
The sofa met our expectations and the quality of workmanship appeared to be excellent.

7 juin 2026
Noté 4 sur 5 étoiles

Great service whilst choosing now the wait for delivery

After being let down by another company who delivered us a faulty sofa & footstool 🫣 that i was returning for a full refund we weren't looking forward to the task of going through the task of finding/choosing a replacement and was dreading hiw long delivery was going to take as knew we would be without a sofa etc for a few months 😬
The York Clifton Moor Store was immaculate, not overly fragranced [a big thing when you have allergies]. Staff not pushy, we had in mind [and had a list] of sofas we wanted to look at. We had a stroll round then was approached by [I think Ben]a member of staff who was smartly dressed etc. He was polite, friendly and chatty without being overly familiar, which we loved. He explained the care cover in detail but was not pushy about us purchasing it, though we did choose to do so. 🤩
We explained what we wanted, had a sit on a few of the sofas on our list.
We actually chose a sofa and large footstool from 2 different ranges once we were assured the leather would match perfectly by the staff member.
Decided which we wanted, was given a price, then some time to think it over and decide between the two colours of leather we liked. The staff member not only showed us the colour samples but found sofas /chairs in store in that shade of leather sofa that we could see an actual item in that colour leather.😍
Only negative is the long wait for our order to be made & delivered.🥺

Just waiting for the actual sofa & large storage footstool now!?

3 juin 2026
Logo de poltronesofà - York

Réponse de poltronesofà - York

Ciao Sandra,

I hope you are well.

Thank you for taking the time to share your feedback. We really appreciate your lovely comments and are pleased that you had such a positive experience in store.

I am sorry that the delivery lead time is a little longer than you may have hoped for, this is because all items are made to order.
We would always aim to have this with you as quickly as possible and will reach out once the furniture is ready for delivery, with the first available date.

Thank you very much for your order with us.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 4 sur 5 étoiles

Good welcome

Good welcome, polite,informative. Wayne did well.

27 mai 2026
Logo de poltronesofà - York

Réponse de poltronesofà - York

Ciao Ian,

I hope you are well and thank you for your review.

We are pleased to see that you had a positive experience on your recent visit, thank you for your lovely comments.

If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Lynsey - Poltronesofa at ScS
Social Media Team

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