Products are amazing, had slight deflection with one emailed help desk had a response immediately. Waited seconds for a reply not days like most companies. This one is spot on thank you so much for s... Voir plus
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As always, the customer service at sealskinz is second to none. Excellent quality products with first class customer support. Not only prompt in all matters, but also taking time and effort to help in... Voir plus
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Great experience with sealskinz. I have purchased several sealskinz products and have found them to comfortable and waterproof. Items include gloves, socks, wooly bobble hat, cycling overshoes and a b... Voir plus
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I Contacted the company concerning two pairs of new waterproof socks which leaked , fairly easy process to establish that they were faulty , took a few emails but experience was good enough . Once fa... Voir plus
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À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- aussi dans
- Boutique d'accessoires de mode
- Magasin d'équipements sportifs d'extérieur
Écrit par l'entreprise
Incredible waterproof accessories. Welcome to Sealskinz. Our passion (some might say obsession actually) is to craft the finest waterproof accessories in the world. And while waterproof will always be our #1, we also want to keep you protected from snow, sand, mud, dirt and anything else that can get in the way of doing your thing in the outdoors. Because to so many, accessories are an afterthought. But to us at Sealskinz, they’re everything. And the best part? They work really, really well. We believe that no matter what’s going on around you, you can stay dry, protected, warm, and cosy by paying a little attention to what you put on your hands, feet, and head. Using innovative technology, premium materials, and a close attention to detail, we are confident that our socks, gloves, and hats will keep you dry, blister free, and comfortable. Any weather, any activity Sealskinz accessories have been to the top of Everest, braved the snowy winds of Antarctica, stayed dry on wilderness rafting trips in Alaska, and are trusted by the UK military. However, they’re equally incredible at keeping you comfortable while walking your furry friend, rushing on a brisk morning school run, or even watching an exhilarating children's football game (sarcasm intended). To say they’re up for any weather challenge is kind of an understatement.
Coordonnées de contact
Nelson House, 9-10 Nelson Business Park,, PE30 2DE, Kings Lynn, Royaume-Uni
- 01553 816838
- help@sealskinz.com
- www.sealskinz.com
4,8
Excellent
607 avis
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Excellent customer service
Very quick, friendly service when I made a mistake on my order.
7 octobre 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for your kind review.
We're delighted to hear that you received quick and friendly service when you needed help with your order.
Mistakes can happen, and we're always happy to assist wherever we can.
Thank you for choosing Sealskinz, and we hope you enjoy your purchase. We look forward to welcoming you back again in the future.
Louise @ Sealskinz
The water proof socks are excellent
The water proof socks are excellent. Customer service was terrific. Will definitely buy from them again
6 octobre 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for your wonderful feedback.
We're delighted to hear that you're pleased with your waterproof socks and that our customer service team provided a great experience.
It's always rewarding to know our products are performing as expected and that our team has been able to help.
Thank you for choosing Sealskinz. We look forward to keeping you comfortable outdoors again in the future!
Louise @ Sealskinz
Great experience with sealskinz
Great experience with sealskinz. I have purchased several sealskinz products and have found them to comfortable and waterproof. Items include gloves, socks, wooly bobble hat, cycling overshoes and a beanie hat. I had a problem with my resent order and the Customer Experience Team dealt with quickly and efficiently. They were friendly. polite and extremely fair and helpful.
5 octobre 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for your kind review!
We're delighted to hear that you've enjoyed so many of our products and that they've kept you comfortable and protected from the elements. From gloves and socks to hats and overshoes, it's fantastic to know they've performed as expected.
We're especially pleased that our Customer Experience Team was able to resolve the issue with your recent order quickly and efficiently. Providing friendly, fair, and helpful service is something we take great pride in, so your feedback means a lot to us.
Thank you for your continued support of Sealskinz. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Louise @ Sealskinz
Products are amazing
Products are amazing, had slight deflection with one emailed help desk had a response immediately. Waited seconds for a reply not days like most companies. This one is spot on thank you so much for sorting issue straight away will definitely use this company again and again equipping myself for winter!
2 octobre 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for taking the time to leave such a fantastic review.
We're delighted to hear that both our products and customer service met your expectations. We know how frustrating it can be when issues take days to resolve, so it's wonderful to hear that our team was able to respond quickly and get everything sorted for you straight away.
Thank you for your kind words and for choosing Sealskinz as you gear up for winter. We really appreciate your support and look forward to helping you again in the future.
Stay warm, and enjoy your new kit!
Louise @ Sealskinz
Unbeatable in every way.
As always, the customer service at sealskinz is second to none. Excellent quality products with first class customer support. Not only prompt in all matters, but also taking time and effort to help in ways that stand them apart from many others. It's this level of professionalism that keeps me coming back again and again over the years, Thank you to Louise, Sophie and Emily at Sealskinz.
2 octobre 2026
Avis spontané
Réponse de SEALSKINZ
Thank you so much for your wonderful review.
We're delighted to hear that you've had such positive experiences with both our products and customer service over the years.
Providing prompt, helpful, and personal support is something we take great pride in, so it's incredibly rewarding to know this has made a difference.
Your kind words about the team will mean a great deal to them, and we'll be sure to pass on your feedback.
Thank you for your continued loyalty and support of Sealskinz. We look forward to helping you again in the future.
Louise @ Sealskinz
Excellent customer service from Emily…
Excellent customer service from Emily on behalf of Seal Skinz , would highly recommend
1 octobre 2026
Avis spontané
Réponse de SEALSKINZ
Thank you so much for your kind words and recommendation.
We're delighted to hear that Emily was able to provide you with excellent service. We'll be sure to pass your lovely feedback on to her, as recognition like this means a great deal to our team.
Thank you for choosing Sealskinz, and we hope you continue to enjoy our products.
Louise @ Sealskinz
Sealskinz acts quickly to make things right
Sealskinz initiated replacement sock without my request. They quickly wanted to make things right.
29 septembre 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for taking the time to leave us a review.
We're so pleased to hear that our team was able to resolve the issue quickly and make things right for you.
Providing great products is important to us, but so is delivering the level of service our customers deserve when something doesn't go quite to plan.
Thank you for recognising the efforts of our team. Your feedback means a great deal, and we're delighted that your experience was a positive one.
We appreciate your support and hope to serve you again in the future.
Louise @ Sealskinz
Great products and proper Customer Service
The products are very good. I bought a running T and shorts. I returned the original set as they were too big. It was a swift efficient service in relation to my return. I also had some queries at return stage. The dialogue was good. I get the feeling the company value their customers.
24 septembre 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for taking the time to leave such a great review.
We're delighted to hear that you're pleased with both the products and the service you received.
It's great to know that your return was handled swiftly and efficiently, and that our team was able to assist with your queries throughout the process.
We genuinely value our customers, so it's especially rewarding to hear that this came across in your experience with us.
Your feedback means a great deal to the team, and we'll be sure to share your kind comments internally.
Thank you again for choosing Sealskinz. We hope you enjoy your running kit, and we look forward to supporting you again in the future.
Louise @ Sealskinz
Faulty waterproof socks
I Contacted the company concerning two pairs of new waterproof socks which leaked , fairly easy process to establish that they were faulty , took a few emails but experience was good enough . Once faulty socks were confirmed , instantly resolved which I was happy with . My experience was mostly dealt by Emily which was done in a very professional manner . Hopefully all good with my new replacement socks . “Good work Emily”
21 septembre 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for taking the time to share your experience.
We're pleased to hear that, although it took a few emails to establish the fault, the process was straightforward and that we were able to resolve the issue quickly once the socks had been assessed.
We'll be sure to pass your kind comments on to Emily. Providing professional and efficient support is something we take great pride in, and we're delighted that she was able to assist you throughout the process.
We hope your replacement socks perform exactly as expected, and thank you again for your patience and support.
Louise @ Sealskinz
Very quick and helpful sorted out my…
Very quick and helpful sorted out my issue.
21 septembre 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for taking the time to leave your feedback.
We're delighted to hear that our team was able to resolve your issue quickly and provide helpful service. We always aim to make things as straightforward as possible, so it's great to know we met your expectations.
Thank you for your support, and we hope to assist you again in the future.
Louise @ Sealskinz
The company really does honour its life-time guarantee
The company really does honour its life-time guarantee. Fast, painless, efficient handling of my socks when they had a premature end to their life.
16 septembre 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that our lifetime guarantee lived up to your expectations and that the replacement process was fast, painless, and efficient. We stand behind the quality of our products, so when things don't go as planned, we always aim to make things right as quickly and smoothly as possible.
Thank you for your support and for choosing our socks. We truly appreciate your feedback and look forward to keeping your feet comfortable for many years to come!
Louise @ Sealskinz
Customer service is excellent
Customer service is excellent, the Post Office delivered my goods to the wrong address, and they were of little help, but the customer service department at SEALSKINZ was absolutely brilliant, and I'm delighted with the product. A good company to give your business to.
11 septembre 2026
Avis spontané
Réponse de SEALSKINZ
Hi,
Thank you so much for your kind review.
We're delighted to hear that our customer service team was able to help when your parcel was delivered to the wrong address. While we appreciate how frustrating that situation must have been, it's great to know that we could assist and help turn the experience around.
We're also thrilled to hear that you're pleased with your Sealskinz product. Thank you for your kind words and for choosing us. Your support means a lot to the team.
We hope you continue to enjoy your purchase and look forward to serving you again in the future.
Louise @ Sealskinz
The best customer service in the WORLD!…
What more can I say other than the Sealsinz Customer Service Team goes above and beyond anything I have seen in decades to help/work with a customer and their concerns. They are beyond patient with prompt communication….always! They remind me of shopping with small town mom & pops businesses from the 1970’s and 1980’s. You just don’t find this kind of service anywhere anymore. If the customer service isn’t enough for you then the top notch products will just add to your experience. I love their gear, customer service, and the old town feel this business provides. You can’t go wrong with Sealsinz so shop away!
10 septembre 2026
Avis spontané
Réponse de SEALSKINZ
Thank you so much for your incredibly kind words and for taking the time to leave such a wonderful review.
We're absolutely delighted to hear that you've had such a positive experience with both our customer service team and our products. Providing friendly, helpful, and personal support is something we take great pride in, so it's fantastic to know that this came across in your interactions with us.
Your comparison to the small-town businesses of years gone by is one of the highest compliments we could receive. We genuinely value every customer and always strive to go the extra mile whenever we can.
Thank you again for your support and for choosing Sealskinz. We hope you continue to enjoy your gear, and we look forward to serving you again in the future.
Louise @ Sealskinz
Sealskinz socks
Very honest sales team resolved my issue and very happy with product .
3 septembre 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for taking the time to leave us a review.
We're delighted to hear that our team was able to resolve your issue and that you are happy with your product. We always aim to provide honest, helpful support and ensure our customers have the best possible experience.
Your feedback means a lot to us, and we truly appreciate your support. We hope you continue to enjoy your Sealskinz product and look forward to serving you again in the future.
Louise @ Sealskinz
Had a fault with my cap this morning…
Had a fault with my cap this morning and emailed. Recieved a reply within minutes and customer service have sent me a replacement out straight away. 10/10 service
2 septembre 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for your kind review.
We're sorry to hear you experienced a fault with your cap, but we're delighted that our customer service team was able to assist you quickly and arrange a replacement straight away.
Providing prompt, helpful service is something we take great pride in, so it's wonderful to hear that your experience reflected that. Thank you for your 10/10 rating and for taking the time to share your feedback.
We hope you enjoy your replacement cap and thank you for choosing Sealskinz!
Louise @ Sealskinz
Sealskinz after sales customer service
A well known brand backed up by extremely efficient after sales service.
I experienced a problem with a recently purchased Sealskinz product, however the customer service response time and resolution was immediate and very professional.
I am now even more likely to purchase items from Sealskinz in the future.
28 août 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for taking the time to leave such a positive review.
We're delighted to hear that our after-sales service met your expectations and that your issue was resolved quickly and professionally. While we're sorry that you experienced a problem with your product, it's fantastic to know that our team was able to provide an efficient solution.
At Sealskinz, we strive to ensure that our customers feel supported long after their purchase, so it's especially rewarding to hear that your experience has given you even greater confidence in our brand.
Thank you for your support, and we look forward to welcoming you back in the future.
Louise @ Sealskinz
FIRST CLASS SERVICE
I got a first class response from Sophie, Louise and Emily when I reported a problem with a product.
Top company and top staff too....Much obliged to them all.
Liam
25 août 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for taking the time to leave such a kind review, Liam.
We're delighted to hear that Sophie, Emily and I were able to help resolve the issue you experienced and provide the level of service you expected. We always strive to support our customers as quickly and effectively as possible, so it's incredibly rewarding to receive feedback like yours.
Your comments will be shared with the team, and we're sure they'll be thrilled to know their efforts made a positive difference.
Thank you again for your support and for choosing us. We truly appreciate it.
Louise @ Sealskinz
Great customer service!
Great products! and even better customer service. Placed an order, the Help team reached out due to a problem with a couple items I ordered, instead of just cancelling those products from my order and calling it a day, they offered me the alternative colours that were not on sale. This kind of customer service is a rare thing these days! much appreciated.
25 août 2026
Avis spontané
Réponse de SEALSKINZ
Thank you so much for your wonderful review!
We're delighted to hear that you were happy with both our products and the service you received. Our team always aims to find the best possible solution when issues arise, so it's great to know that offering alternative colours helped and made a positive difference to your experience.
We really appreciate you taking the time to share your feedback. Comments like yours mean a lot to the team and motivate us to continue delivering the level of service our customers deserve.
Thank you for choosing us, and we hope you enjoy your purchase!
Louise @ Sealskinz
Great customer service
Easy ordering process. Placed an order late Saturday night and then saw I'd been provided with a welcome code giving me 10% off so contacted the customer support who kindly credited 10% back to my payment card without hesitation on Monday (first business day after my request). Professional and courteous service.
24 août 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for your lovely review! We're so pleased that your ordering experience was straightforward and that our team could help apply your welcome discount without any fuss. It's great to hear that the service you received was both professional and courteous. We appreciate your support and hope to see you back again soon.
Louise @ Sealskinz
Great service
Unfortunately I had to return items - the gloves fitted small. I am usually UK 7 but medium was too tight. However, customer service was outstanding. Replied to my email within minutes, very helpful re return process and polite and kind.
18 août 2026
Avis spontané
Réponse de SEALSKINZ
Thank you for taking the time to leave such a lovely review. We're sorry that the gloves weren't quite the right fit for you, but we're delighted to hear that our customer service team was able to assist promptly and make the returns process straightforward.
We always strive to provide helpful, friendly support, so it's wonderful to know that your experience reflected this. Your kind comments will be shared with the team and are greatly appreciated.
Louise @ Sealskinz
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