Quality items. Bought the Peace bracelet for a friends retirement. The Chakras multi colour for myself. Both posted efficiently and packed in small hessian bag Would recommend this Company
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Lisez les avis des autres
Everything was great from ordering to receipt. Now five months later, my bracelet has fallen apart. Sehaya have offered a replacement for £9.99, instead of the full refund or replacement that I shou... Voir plus
well made earrings,quick delivery ,came in a nice little bag,good price.i bought these earrings for my grandaughter to wear at her dad,s wedding.The reason i bought them was they appeared to be inten... Voir plus
Totally awesome customer service! Bought an anniversary present for my partner which was delayed by delivery issues (Nothing to do with Seller) Kept going despite difficulties until we got the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a UK based company of handmade jewellery with natural stones and gems
Coordonnées de contact
60 Windsor Avenue, SW19 2RR, London, Royaume-Uni
- sales@sehaya.com
- www.sehaya.com
4,5
Excellent
526 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Sehaya
Hi Simon,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Sophie,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Janis,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Efficient service
Efficient service, kept informed as awaited delivery- which was very speedy! Bought as a present which was greatly appreciated. Lovely product
29 août 2024
Réponse de Sehaya
Hi Hallam,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Arrived promptly
Arrived promptly. Beads are a little smaller than I expected but colour is good and will go well with a couple of other bracelets I have
28 août 2024
Réponse de Sehaya
Hi Joy,
Thank you for taking the time to leave a review, we appreciate it.
We do have photos on the product page with the bracelet worn to get a clear idea of the size of the beads
Best regards
Fast and fabulous
Fast delivery ,the earrings are even nicer than the photograph and unique .Better than anything in the shops.Will be back for more!
27 août 2024
Réponse de Sehaya
Hi Hazel,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Absolutely gorgeous jewellery!
Absolutely gorgeous jewellery from Sehaya!! I have ordered twice already and all the pieces (two necklaces and one bracelet) are stunning! I will order from Sehaya again and would highly recommend to anyone looking for lovely, striking pieces. I also love the fact that what you see online is what you get - the pieces were exactly as advertised. I am looking forward to ordering more pieces. Thank you! X
25 août 2024
Réponse de Sehaya
Hi Jackie,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
We do appreciate your support!
Best regards
Gorgeous quality products from ethical…
Gorgeous quality products from ethical company at a fair price - what’s not to like?!!!
22 août 2024
Réponse de Sehaya
Hi CK,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Fabulous Service
I ordered some earrings for my daughter from Sehaya as an alternative birthday present because the bag I ordered ….from a different Company ….
was lost by Yodel and the item was then out of stock. What a difference! Beautiful earrings arrived within 24 hours! Thank you.
29 août 2024
Avis spontané
Réponse de Sehaya
Hi Lynne,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Delighted
The earrings arrived in good time and they proved to be a perfect present for my friend. They were beautiful.
30 juin 2024
Beautifully made bracelet
Beautifully made bracelet, bought as a gift but may keep it for myself! Quick delivery, easy to use website.
28 juillet 2024
Wow!! Beautiful bracelet that could double as…
Beautiful bracelet that could double as a necklace wrapped round twice.
27 juillet 2024
Disapointed with the intensity of colour
well made earrings,quick delivery ,came in a nice little bag,good price.i bought these earrings for my grandaughter to wear at her dad,s wedding.The reason i bought them was they appeared to be intense shades of purple but when they arrived the colours were quite muted which was quite disapointing but my grandaughter still liked them so we kept them.
26 juillet 2024
Excellent product and excellent service…
Excellent product and excellent service I thoroughly recommend this company
24 juillet 2024
Réponse de Sehaya
Hi Hannah,
Thank you for taking the time to leave a review, we appreciate it
This has been thoroughly communicated via email. As we have advised, the delivery failed due to an incomplete shipping that you had provided...
You can confirm the incomplete shipping address if you check the order confirmation email
Since the shipments were lost due to customer's liability, the order is not eligible for a free replacement. However, we did offer you a free replacement on exception which has already been processed and the items are expected to be with you this week.
We cannot really understand how our service failed you at any point and therefore we cannot comprehend the 1-star review...
We would appreciate it if you could consider your rating again and amend it
Thank you in advance
Best regards
Exactly what I ordered and was…
Exactly what I ordered and was expecting, arrived inside a week, couldn't be happier. Thank you
30 juin 2024
Réponse de Sehaya
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
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