Quality items. Bought the Peace bracelet for a friends retirement. The Chakras multi colour for myself. Both posted efficiently and packed in small hessian bag Would recommend this Company
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Everything was great from ordering to receipt. Now five months later, my bracelet has fallen apart. Sehaya have offered a replacement for £9.99, instead of the full refund or replacement that I shou... Voir plus
well made earrings,quick delivery ,came in a nice little bag,good price.i bought these earrings for my grandaughter to wear at her dad,s wedding.The reason i bought them was they appeared to be inten... Voir plus
The bracelet is lovely better than expected the different lovely coloured stones the attachment is a silver like button with a pattern and slips through the leather Bought it as a present for daug... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a UK based company of handmade jewellery with natural stones and gems
Coordonnées de contact
60 Windsor Avenue, SW19 2RR, London, Royaume-Uni
- sales@sehaya.com
- www.sehaya.com
4,5
Excellent
524 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great product good delivery just a…
Great product good delivery just a great gift for a good friend
22 décembre 2024
Réponse de Sehaya
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Angie,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Beautiful bracelet
Beautiful bracelet , so happy .
Thank you from the bottom of my heart for planting a tree. I love trees and I am a tree guardian in my local area.
29 septembre 2025
Réponse de Sehaya
Hi Sheila,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
We are particularly pleased with your mention to our Plant a Tree scheme which is something that we are proud of
Best regards
I’m a little disappointed with the plastic used
I’m a little disappointed with the plasticky materials used on the bracelet. The plastic is a tad abrasive and a little harsh on the skin! I like the bracelet other than that in terms of design and look.
4 octobre 2025
Absolutely gorgeous jewellery
Absolutely gorgeous jewellery - can't believe I've never found this place before! Quality is fantastic, delivery went smoothly and sale was great value
28 septembre 2025
Réponse de Sehaya
Hi Helen,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Beautiful product
Beautiful product, shipped with care and swiftly delivered, can’t fault the experience. Thank you ☺️
26 septembre 2025
Réponse de Sehaya
Hi Stuart,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
I sent back the ring I purchased to the…
I refer to my previous review of Sehaya and have now been informed that the problem was not with Sehaya but with the Royal Mail who should have redirected my parcel to their new address. Sehaya have acted promptly and given me a full refund for which I thank them.
2 septembre 2025
Réponse de Sehaya
Hi Jean,
Thank you for taking the time to leave a service review. However, you didn't really give us the chance to serve you... We have not received any email or other communication from you regarding this is issue...
We very recently moved to a new location, very close to the old one, and that's where our returns are now handled. This shouldn't have affected you as Royal Mail should have re-directed your return to the new location instead of returning it back to you...
We are very sorry for that but we have already processed a refund for you. Since you had paid by card, it might take a few days before the transaction is processed.
We would appreciate it if you could consider amending your rating
Thank you again
Best regards
Steer clear of these shoddy trinkets
Everything was great from ordering to receipt.
Now five months later, my bracelet has fallen apart. Sehaya have offered a replacement for £9.99, instead of the full refund or replacement that I should get for goods under six months, according to the Consumer Rights Act.
I cannot recommend anyone to buy from Sehaya.
17 septembre 2025
Avis spontané
Réponse de Sehaya
Hi Andrew,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi David,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Cathy,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Lovely well made quality bracelet.
Lovely well made quality bracelet.
Just what I wanted. Super fast delivery and competitive prices
24 août 2025
Réponse de Sehaya
Hi Mrs Heatley,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Undelivered order!
Ordered a gift for someone. Paid extra for expedited shipping to ensure it was received before their birthday. Still haven't received order. Now many days overdue! When queried, told I should contact the courier, when it is their chosen shipper. Still have no idea when or if it will arrive! You pays your money and you takes your chances!
28 juillet 2025
Réponse de Sehaya
Hi Dean,
Thank you for taking the time to leave a review
However, we are in great disbelief of the extend of false and inaccurate information you have provided
We offer 3 shipping options and we do not choose which one to use. It is the customer that chooses which one of the three options they prefer. The shipping option that you had chosen was FedEx Expedited shipping and we did dispatch your order with FedEx on the same day. We also sent you a shipping confirmation email with the tracking details that you can see on the link below as well:
https://www.fedex.com/fedextrack/?trknbr=391485791198&trkqual=2460885000~391485791198~FX
For reasons that we don't know, FedEx seems to have failed to deliver your order. You contacted us yesterday (07/08/2025) and we replied to your email within a few hours. We never told you that you should contact the courier, we only asked you whether you have contacted them or not as we wanted to have all the information for our investigation.
Nevertheless, we shipped a replacement for you without even waiting for your next response in order to not miss the cut-off times. The replacement was shipped on a Next Day delivery service and it has already been delivered today (08/08/2025) as shown on the tracking as well:
https://www.royalmail.com/track-your-item#/tracking-results/HY858566167GB
We would appreciate it if you could amend your review to bring it closer to reality
Thank you in advance for your consideration
Best regards
Fast service and the bracelet was…
Fast service and the bracelet was beautiful. My friend loved her present. And I love the fact that my purchase has also planted a tree. Great experience
26 juillet 2025
Réponse de Sehaya
Hi Melanie,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Bracelet was sadly poor quality for the…
Bracelet was sadly poor quality for the money returned it but haven’t received my refund to date
26 juillet 2025
Réponse de Sehaya
Hi Sarah,
Thank you for taking the time to leave a review
We are very sorry that you were not happy with the product. However, we have processed a full refund for you and we have also sent you a refund notification email... The whole process from you requesting a return to receiving the item back and issuing a refund took less than a week...
We would appreciate it if you could amend your review to reflect the truth
Thank you in advance for your consideration
Best regards
Réponse de Sehaya
Hi Paul,
Thank you for taking the time to leave a review
Your order was shipped promptly and it was delivered a few days later, on the 30th of July. We are not sure what you mean by "no contact". We did send you a shipping confirmation email with the tracking details. The Royal Mail reference number is 400431911000C17226AB1 and this is the tracking:
https://www.royalmail.com/track-your-item#/tracking-results/400431911000C17226AB1
We have not received any email from you
We would appreciate it if you could amend your review to reflect the reality
Thank you in advance for your consideration
Best regards
Great item well made
23 juillet 2025
Réponse de Sehaya
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Package arrived when it was supposed…
Package arrived when it was supposed to. The bracelet is lovely and looks exactly as it was shown.
5 juillet 2025
Réponse de Sehaya
Hi Patricia,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Tana,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.