Serversdirect Avis 

Paid extra for next day before 1pm on the 30th Aug and I've still not received my order.
Tried contacting several times, only ever got one reply which didn't help at all.

The account system on the website doesn't work. I ordered from serversdirect, but have to go to dronesdirect for anything to work.

wouldn't recommend on this experience.

Quick order process, great prices and delivery next day of 2 i7 PCs. What more could you ask for?

Super fast delivery, ordered a part one afternoon and it arrived the following morning. Very happy customer. Will use again should the need arise.

This week I ordered 8 expensive network switches in total costing £8750 and received unbelievably poor customer service. On the expected day of delivery, I was looking for a tracking number and spotted what appeared to be a missing line in the address. After about 20 minutes in a queue to speak to customer services I was able to establish it was just an error in the email and the address was correct, the goods had been despatched and were out for delivery by 7pm with FedEx, but no tracking number was available. To be honest, with no tracking number I wasn’t surprised when the goods didn’t arrive.

I was surprised the following day with several calls to customer services where I established the following:
1. They lied about the stock, there was no stock.
2. They lied about the order status, it hadn’t been despatched, there was no stock.
3. They lied about the order being with FedEx, it hadn’t been dispatched.

I was then told the order would be delivered two weeks later direct from their supplier – probably, but they couldn’t guarantee it.

At this point the order is cancelled for a refund. This should be straight forward and funds returned to PayPal within minutes. However, because they lied about having stock they have now placed an order with a supplier and they are refusing to refund my £8750 until their supplier accepts the cancellation, even though the supplier has admitted they do not have stock either and doesn't know when they will.

Servers Direct accepted an order for items they lied about having in stock. Unfortunately, rather than coming clean they continued to lie about the delivery, delaying the inevitable cancellation to the point at which stock was no longer available with alternative suppliers, putting my entire project in jeopardy. And so far, despite agreeing they are in the wrong they have refused to process a refund and are holding on to my cash until a third-party supplier agrees I can have it back.

Ordered for next day delivery as I wasn't home any other day. Item was dispatched a day late and did not arrive until two days later when I was out. Initially offered to refund the DIFFERENCE in delivery cost as compensation. I was appalled at this due to the inconvenience and time/money effect it had on the delivery. After complaining a second time I did get the full delivery cost refunded. Not the level of service I would expect from the first customer service agent who was clearly a jobsworth, but the second did take the issue more seriously.

OMG, what an amazing company. Ordered 2 x aircon units, one for us and the other for elderly parents. Delivered as promised the next day. Had a question and cannot praise highly enough the customer service team. An agent called Angel helped me, she was super.

Forget Currys, never going back there. Appliances Direct from now on.

I had no issue at all with Servers Direct who got my machine to me on time, but DPD who delivered it were rude and unhelpful. On hearing this, Servers Direct came back to me to let me know they had complained to DPD and apologised for them. They then refunded my delivery charge. Well done to Servers Direct. Proper customer service at long last.

Easy to order, aircon unit arrived in double quick time, ready for the heatwive, great item as described, no problems here, thankyou

This monitor was recommended by our IT guy.
1. It arrived safely next working day (what one wants).
2. It is an excellent monitor, both in looks and performance.
3. The Servers Direct people are really helpful, engaging and informative.
4. It's the place we prefer to go for this stuff.

Never let down by prompt & complete delivery. Kudos to logistics team.

Perfect.
First Class Service

I am very impressed with the cctv cameras I couldn’t find anyone to install them for me so I done it myself. Video quality is fantastic. nice light weight cameras plus the manual helped me through the set up for the drv.

ordered one day here the next cannot get better and cheaper than most can't get better then that

First class service, good prices and excellent communication.

Great value from a professional company, suprised at the fast delivery. Wouldn't hesitate to recommend to others...

Great price, fast delivery. Everything I have come to expect from Servers Direct.

Quick and efficient delivery of new NAS enclosure + disks. The disks that came were Hitachi models, rather than the Seagate Ironwolfs ordered, but seem to do the job perfectly well.

Excellent, I rang before I ordered regarding the item the person I spoke to was very helpful and my item arrived two days earlier than they said, overall a good service.