Initially concerned at unfulfilled delivery for an in stock item, date being moved back 3 times. However, this was not their fault I believe, more a courier issue as delivery was to Northern Ireland.... Voir plus
L'entreprise a répondu
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Delivery was supposed to be Monday, one week on from the order date, but it never arrived. Phoned the following day, as there was no valid email address, and spoke to someone who was clearly reading... Voir plus
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Placed an order for x2 seagate 8tb hdd. Web site said they were in stock. Very urgent order. Order accepted. Paid next day delivery. Received multiple emails saying order accepted and processed, it th... Voir plus
L'entreprise a répondu
OMG, what an amazing company. Ordered 2 x aircon units, one for us and the other for elderly parents. Delivered as promised the next day. Had a question and cannot praise highly enough the customer... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
The UKs best for tower, rack and blade servers, all available on next day delivery. Free advice and technical support.
Coordonnées de contact
Etats-Unis
- www.serversdirect.co.uk
3,5
Moyen
466 avis
Demande des avis aux clients
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Great price and fast delivery
Great price and fast delivery. Excellent service, thank you
14 avril 2022
The server was ordered
The server was ordered, the price looked competitive, I paid, it was delivered. All good from my PoV.
9 avril 2022
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Not a good experience.
Ordered equipment on Monday (website showed in stock), received email on Tuesday saying it was out of stock and someone would call within 2 working days to discuss options or refund. No call by Friday, so I rang them and was told the order was still active and equipment due for delivery Monday coming. Checked website again still showing in stock and at same price. No emails regarding delivery arrived so rang again Monday morning to be told delivery was in fact cancelled, they were out of stock but that they could get the same equipment at a higher price for me... cancelled as I do not like being shaken down. They took the order at that price, fulfill the order at that price, especially when the same item remains listed at the lower price and in stock on the website.
21 mars 2022
Réponse de Serversdirect
Good Afternoon Bradley
First of all, thank you for taking the time to leave us a review, we really do appreciate it.
Please accept my apologies for the issues you have faced regarding your order. This is certainly not the experience we expect our customers to have.
I would really like to investigate this further with the hope of resolving it for you, however I have been unable to locate your Sales Order with the information you have provided.
Please can you provide me either with your Sales Order Number or your Postcode and I will certainly come back to you
Kind Regards
Kimberley
It really does work for 2.4 and 5 wifi…
It really does work for 2.4 and 5 wifi brilliant. Only one we could find
18 mars 2022
Fab product and better sound than…
Fab product and better sound than previous model. Great service from seller.
18 mars 2022
Same good service regardless what you pay.
I bought a NAS enclosure from then at a very reasonable prices. However they waited to dispatch it and then they sent it next day delivery even though I didn't pay for it. They use the same service for all orders it seems, you just pay more for them to dispatch sooner.
Very happy with my purchase and I'll definitely l use again if they sell at the right price again.
17 mars 2022
Paid for next day delivery before 1pm
Paid for next day delivery before 1pm, courier advised that they were not expecting the article for two more days. No contact from Severs direct so wasted best part of a day waiting for a non actioned delivery. A complete shambles, customer service told me later that day the parcel was still arriving before 1pm, must have a time machine
27 février 2022
Réponse de Serversdirect
Good Afternoon Geoffrey
Thank you for your review
I am genuinely sorry for the overall experience with us and the delivery date.
This is certainly not the experience we expect our customers to have.
I have passed on your comments to the relevant department, so this can be investigated and dealt with internally regarding the concerns raised in your review.
I have investigated this further, and I have refunded your next-day delivery charge due to the delays. Please allow 2-5 working days for this to show back into your account.
I am genuinely sorry for any inconvenience caused; please let us know if you have any further queries.
Kind Regards
Kimberley
Good Service & Product
Good Service & Product. Thanks to the Customer service and the Teck Helpline.
23 février 2022
Avis spontané
Data storage items review
A good quick service for the items that were not long in being delivered and arrived safely.
Unfortunately it was let down by the total lack of any information on who the courier or couriers were, and any tracking information. It was also not clear how many parcels there would be. I got a text from DPD advising that a delivery would be coming, that came on time but was only one of the items ordered. Chased progress on the rest only for it to arrive the next day by Parcel Force with out advanced warning
Please make sure that it is made clear how each delivery will be made and provide tracking information where ever possible
19 février 2022
Placed an order and it was delivered…
Placed an order and it was delivered next day - no issues, kept updated via email, speedy delivery so would use again.
11 février 2022
Good product delivered within two days…
Good product delivered within two days of order, so well done . But the two hard drives were not bubble wrapped or protected inside the post bag in any way. Rather surprising! Anyway all appears okay and works fine.
5 février 2022
Great price
Great price, quick delivery so really can’t complain, I had not heard of them before so was a bit sceptical about ordering, glad I did. Previous reviews were correct, happy happy happy (shame you don’t do the drives i needed!!)
4 février 2022
Fast and smooth transaction
Just bought a few small items this time, but price and speed were unmatched.
31 janvier 2022
Great product and great service - Thank you :)
Works well, didn't take long to setup even for a new NAS user like myself. Have installed various bits of software on it now and got it running as a Plex server (it does struggle if you try and play 4k full HDR videos however but I kind of expected this, 1080p is fine). Also got various docker apps installed and they all work without issue. My only slight complaint is that it can be a little bit noisy when running but this is in a quiet room (could hear pin drop) so you do hear the hard disks 'chugging' a little bit but this could depend on the brand you go for perhaps.
Ordered. Arrived when expected. Great service. Can't really say much more than this other than it's what I would hope - thank you :)
24 janvier 2022
Excellent and efficient service on top…
Excellent and efficient service on top of competitive pricing. The perfect place to shop from.
20 janvier 2022
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