This was supposed to be a Dream Home and we have worked hard to purchase it, but 17 months later, we are still chasing up defects and faults and have not received the service that we were p... Voir plus
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We just moved into our new house at the Ascot Oaks development. The property is finished to a very high standard, and the team have been open to us viewing it multiple times prior to moving in.... Voir plus
L'entreprise a répondu
We were glad to eventually purchased a home at Esher at a second attempt after a reliable buyer. The staff here were very helpful helpful an we moved in 2 weeks ago. The flat is ideal for us and th... Voir plus
I have to say the buying experience was exceptional. In particular I’d like to call out Rosie from the Ascot Oaks site. I truly feel she went above and beyond to help during an extremely stressful p... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Part of the Shanly Group of companies, Shanly Homes was established in 1969 by chairman, Michael Shanly. It is a privately-owned, award-winning regional housebuilder bringing stunning homes to desirable locations across London and the South East.
Coordonnées de contact
Sorbon, Aylesbury End, HP9 1LW, Beaconsfield, Royaume-Uni
- 01494 671331
- info@shanlygroup.com
- www.shanlyhomes.com
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A répondu à 15 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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We have just bought a house from a new…
We have just bought a house from a new development in Staines, and from the moment we engaged with the amazing sales agent Jazz all the way through to getting our valuation and snagging set up, the process has been flawless. The quality of the builds are exceptional and the engagement with Jazz throughout has been a pleasure. He is so detail orientated, helpful, engaging and truly made our decision to purchase easy. Can’t wait to move in

Réponse de Shanly Homes
Good quality and affordable homes
The company kept us up to date with the progress of our purchase. The sales team were very knowledgable and were always available to answer any questions.
The house is good quality and we haven't had any issues.

Réponse de Shanly Homes
Perfect when selling but a lot of problems coming up now.
The Waterside Quarters team, Rosie, Carrie and Michael (the ones I have met) were amazing during my purchase process. I cannot thank them enough. Also, I think the assistance with technical stuff was also great, I had a very informative demonstration day. The quality of the apartment is also quite nice. Overall, happy so far 🙏🏻
Update: the sales team was lovely but I wouldn’t give 5 stars to Shanly had I knew there would be operational problems.

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I have purchased a new Shanly Home at…
I have purchased a new Shanly Home at Ashcroft Place. The overall build quality and attention to detail is excellent. The sales team and in particular Jazz and Miranda have been very kind and professional at all times. They made our house buying process simple with clear communication. We are enjoying our first Christmas in our new Shanly Home. 5 stars all the way.

Réponse de Shanly Homes
We had great experience with Shanly…
We had great experience with Shanly homes, they have amazing sales team and site manager in the development. We first came into Shanly homes on Nov, the sales consultant Jazz was the first person to welcome us and gave us a very nice and warm greeting. He is very professional and more importantly, he can give us useful advice on our purchase. Every time we went there, he always very patience and always smile when he was talking with us. Through our whole purchase process, Jazz was the main person deal with us, to be honest, We couldn't make the whole purchase went so smoothly without him. Right now, our whole family already moved into the property. And Even my pre inspector said the house is under good condition. Our family are very happy to move into our new home and big thank you to Jazz and whole sales team. Great great Experience.

Réponse de Shanly Homes
Shanly Homes Waterside Quarter and Moorfield Mews
Shanly Homes sales team at both sites Waterside Quarter (Rosie) and Moorfield Mews (Jazz) were very professional and helpful. They made sure that I had all the relevant information I needed and were very welcoming during my visit to the show homes. Highly recommended.

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Little Green Aston Clinton
From the first viewing with Shona in the sales office who provided us with professional, honest ,support and exceptional customer service. Even when on moving into our new property any snagging issues have been dealt with promptly by the customer support team and any issues have been addressed. Overall I recommend Shanleys as a good house builder

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Exceptional Experience with Our New One-Bedroom Flat!
We recently moved into a newly built one-bedroom flat (Lightfield), and I couldn't be happier with my experience! From the very beginning, the team was incredibly helpful and attentive (Luis). Kelly was guiding us through every step of the process. She answered all our questions promptly.
The quality of the flat itself is with modern amenities, beautiful finishes, and everything was in perfect condition upon move-in.
What's also worth mentioning is their impeccable aftercare. Sam has gone above and beyond to ensure we are settling in well. Any minor issues I encountered were handled swiftly and professionally.
I highly recommend Shanly Homes to anyone looking for a new home. Thank you for making this experience so enjoyable!

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Shanly Homes - Waterside Quarter
I would like to express my gratitude to the team at the Waterside Quarter in Maidenhead! They were very considerate, friendly and always keen to help!! The quality and condition of the apartment was very good as well! Thank you Rossie, Kerrie, Sally and Michael for such a pleasant experience. You are a great team!!

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We had an excellent experience with…
We had an excellent experience with Rosie, Kerrie, Sally and Michael during our enquiry in purchasing our next property in Maidenhead Waterside. We were shown around several 1 and 2-bedroom apartments and were incredibly knowledgeable and patient throughout the process. Sally went out of her way to ensure we saw a variety of options that suited our needs. Additionally, their detailed explanations of the buying process were invaluable, making us feel confident and well-informed every step of the way. Highly recommend them for anyone looking for reliable and professional estate representatives.

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The staff
I am recognised when I go into the office - I am not just a number or address.
They are always courteous and helpful ( I have never been into the office and left without a sensible answer) and they could almost be personal friends.

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Fantastic experience so far
Have been living at Waterside Quarter for just over 1 year, have loved the experience so far and Shanly have made that possible.
Special thanks to Michael and Kerry who have been very understanding and helpful in our queries to them earlier today.

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Little Green
Me and my partner are in the process of buying are first home together with are unborn child on the way at Little Green. We just want to say a huge thank you to Shona in sales for making sure that we can hopefully achieve getting are dream home for are new little family. She’s kept us up to date with regular information on what’s happening. We Couldn’t recommend highly enough.
Gary & Katie

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Great experience from start to finish.
I have just completed at Waterside Quarter today. Over the past few months I’ve met all the sales team who are all knowledgable, polite and professional. 95% of the time I have dealt with Kerrie & Rosie and couldnt have asked for a better experience. It’s always nice when you get to communicate with the same people when dealing with queries etc over an extended period of time. Every step of the way Kerrie & Rosie have made the effort to quickly answer any questions or get in contact with the people that could. Having completed today I feel confident in the guarantees offered by Shanly going forward and can’t fault my over all experience so far.

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Review of the sale people
Rosie, Michael and everyone in the sales team are very helpful, friendly and professional always on top of everything, five stars all the way.

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Very friendly
Very friendly. Knowledgeable and professional. Thank you Rosie.

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2-Bed @ Waterside Quarter
We are incredible happy and appreciative of all the support, help and guidance that we received from Kerrie and Rosie during and following a recent purchase and completion on a 2-Bed apartment at Waterside Quarter.
Rosie and Kerrie are warm, friendly, knowledgeable, incredible helpful and approachable. Not just on the apartment but also on the area and buying process too.
Having been very keen for a quick process, the team were really supportive and equally persistent to ensure everything moved through processes as quickly as possible.
During the viewing ahead of completion, Kerrie also noted and quickly resolved any snagging issues.
Very happy with the apartment and the help from the team and would happily recommend to any future buyer.

Réponse de Shanly Homes
Thanks for a stress-free experience!
We’ve had a great experience with Shanly, as first time buyers we couldn’t have asked for an easier process! Thanks to Shona, Sue and all of the team at Shanly for making our first home-buying experience and smooth one :)

Réponse de Shanly Homes
Waterside Quarter Excellence
From the moment I viewed the first property at Waterside Quarter I felt very supported and welcomed by Micheal and Rosie. They went above and beyond in helping me find the right apartment that suited me best. They really did have an incredible amount of patience and allowed me to view the apartments many times! Throughout the purchase process they kept me up to date and helped me out in understanding the different steps and requirements as a first time buyer. The apartments have a luxury level finish in comparison to all other flat developments in Maidenhead, and in the year I’ve had no issues at all. Even after the sale, the team are so friendly and will still stop to have a conversation. Micheal even helped to me to lift my mirror all the way up the stairs due to an unhelpful delivery driver! I couldn’t recommend the team and the apartments enough. It is down to Shanley that this end of Maidenhead has been transformed by having new and innovative companies/restaurants underneath and not your typical chains.

Réponse de Shanly Homes
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