ShopRite Avis 

Today, July 15th, the cashier,
Henry, went out of his way to make check-out easier. My husband and I are seniors and some things are hard. He didn't rush my husband when trying to pay. He even took the time to show him where the card button was.
Henry was so polite and smiled and wished us a good day. Thank you, Henry!

This company have no management. I am very very very tired of making delivery at this location. It is the weirdest place anywhere else I never coming back again that’s all.

Well tried to do coupons that were only good from 6/28 and I tried to do my order after midnight and the coupons SILL WOULD not load and then the website went down till 5am. So at that time I couldn't get my time slot that I wanted and then I clipped a coupon for soda and they didn't
Have the quantity that I wanted so I declined but they gave me 1 pack at the REGULAR price of 9.49 instead of 4 for 16.00....this is reduliculis.....and then they have the nerve to charge 4.99..this is not the 1st time this has happened

Today I saw something that disturbed me. I have been a customer since the day you opened in Norwalk on Connecticut ave.
One of the managers was opening every single bag of grapes. She took the nicest grapes bunches from each bag to create a bag for her self.
And this was happening right front of customers view. She left the bags that she picked out of for the guest to purchase for a high price.
So, how is this right? I hope that this issue will be addressed because this behavior is unacceptable

I have nothing negative to say about shopping in-store, but when it comes to delivery, they’re the worst!! When they first started to provide delivery service, they were doing great. They were using their own delivery little vans. But, now they changed to door dash drivers and since then, the service has been terrible.

My last 4 orders have been incomplete. The last one was beyond incomplete because I ordered 58 items but just received 3. I called Shoprite to let them know but nobody could help me. They kept transferring me to different managers until one told me to call tomorrow. I called the next day and again, nobody could help me. After hours of dealing with them, a manager said that my groceries were gonna be delivered in the afternoon.

I went out to take care of errands. Came back at noon and the groceries were there!!! They have been there for a while!!! I had to throw away a lot of stuff. I have been a customer for many years but I’m done with them

I seen a manager send a girl home cuz she didn’t want to work a dailvile store she was wen she tryd talking to him he threw his hands up nd turned his back on her what a manager way to let ur employees let you kno the situation I believe his name is Vince he should definitely take manager classes on how to treat employees I felt bad for that girl left crying I hope she ok she was I think embarrassed

I had such a nice experience at the Mullica Hill Shoprite with Lena that I want to give that feedback. I was having trouble at the checkout and she was just lovely. Please tell her how much I appreciated it.

Their shopper picks bad meat (in my case bad chicken packages wherein two of them had expiration date for the next day and smelled bad. Due to them packaging all the chicken packages in one bag, all the packages on the outside smelled bad. You pay close to eleven dollars for the service, and I was initially told that I would have to have someone return their bad meat to their store (that I couldn't get to in the first place. To be fair, they did a one time courtesy wherein a representative came to the house I guess with a witness to pick up their chicken packages in order to facilitate my refund. Anybody that use ShopRite home delivery service think carefully on what you order.

8.99 for four blueberry muffins is ridiculous. Used to be 4.99

The coupons on the Shop -Rite app are a shame and a sham. Why are the sale item not attached to you Shop-Rite card. For seniors, those with disabilities and those not phone savvy, this is discrimination. Many items on the application sale are on the bottom shelves. So you need to kneel down to get the coupon on your phone. The Shop-Rite prices are very high compared to other supermarkets for the same items.
There is one checkout line in the morning and the cashier leaves the post, while you are checking out, to tidy up other check out lines and put away left behind items. Clearly, the employees need to come in earlier if this work needs to be done or wait until there is no one on their line.
I'm only one customer, and shop-rite is a drive for me. I used to be happy to make the extra drive. In the future I will be shopping at Stop& Shop and Trader Joes, which are closer and more customer friendly.

I love your new Bowl and Basket wavy potato chips in the Baby Back Ribs flavor., Gluten Free
My family likes your Gluten Free products, especially the Tinkeyada white rice pasta, pene pasta, meatballs and Frescheta pizza. It is the Best!!!

ShopRite Dobsonville always does not have the R100 lunch box special,1 of the product is always not available.

Nothing nice to say
Ask guy which look to be management if they had strawberries His cocky remark was we have what we have. Nasty If he is treating customers that way how he treating his employees I felt so belittled He needs a course on how to treat customers This guy had a blue vest on some employees are ignorant now I know where it’s coming from If there was a sign out I wouldn’t ask.

I lost my authorized user AMEX card when my father passed away in Dec of 2022. Needing a debit or credit card and having neither and needing to pay my cellphone bill, I decided to buy a pre-paid Mastercard debit card from ShopRite. I paid $ 208 for it ( $ 200 for the card and $ 8 to activate it ). I tossed it in the drawer for a week. When I decided to use it, I activated it online as per the back of the card and within an hour someone ( looks like an insider job to me ) got the number, went shopping and left me with 16 cents.

As I never knew this happened, when I tried using it the next day to buy groceries and I was told there was only 16 cents, I asked to speak to a manager. Two came out, and two assistant ones as well, and between the 4 of them, nothing was resolved. They said it was not their fault and basically ' too bad, so sad ' for you.

Totally unacceptable. You need to held to account if you sell something that is so high risk ( I know it know, not before ). As I am a customer there since the day they opened, a good 23 years if not more, I should have been given a full refund either in cash, check or gift card. They need to stand behind what they sell. I used to shop there daily, now if I go twice in a month, it is a lot. They do not deserve my money.

Everytime I buy halfnhalf it goes bad in less than a week no matter what the date is and now the bowl and basket oatmeal does the same. Tired of stale items

Be aware; the till price does not always coordinate with the shelf price. Check your receipt before you leave the shop. Also, so called, bargain offers at the shelf, often do not transfer to the till. I happened to me last week, it happened to my friend today. When you shop here......be vigilant; we have found thing are not always what they seem in these shops.

Your site is not working properly
I am a 80 year gentleman who is trying to order food from my local Shop Rite store but the site is not working properly and they want me to take a picture, I am looking to buy some food online because I am starving and have not been eating for two days, I am not concerned about taking any pictures, Perhaps you should monitor your website a little closer.Thanks for reading my post I appreciate your time and concern.
Michael Spadaro

On a day after work I went food shopping and placed my lunchmeat order at kiosk as I walked in the door.
Computer said it would be ready 30 minutes later. I did my shopping and went to lunch counter on way to register (about 45 minuted later). Unfortunately my order was not ready as promised. Quamel asked me if I found my order. I said no. He immediately said he would look into it. He found my order was not prepared yet. He said he would take care of it if I didn't mind waiting a little longer. He got my order together and I was on my way. (The lunch counter was crowded - it was a busy day there) I just want to commend Quamel for his friendly attitude, great demeanor and superior customer service. Thank you Quamel!

They give substitutions even when you dont want them and give you more expensive items. I bought items on sale. They send a text and ask if you want the substitution and I say NO and they send it any way. Then my bill is ten dollars more. Also ten dollars more with me not receiving 6 of my items because out of stock and no substitution. Ugh. Frustrating. Scam maybe. This is not the first time.

Good selection of grocery items, but service is slow