Siampark Avis 

Complete rip off and extremely rude staff
Went to Siam park today, had previously booked the VIP fast pass tickets online which were €99 each, this came to €198 altogether as there was two of us. We arrived at the park and went to gain access but was then informed we didn’t have “admission fee” I was obviously confused to this after forking out the bones of €200. The admission fee on top of the fast pass tickets was €43 each, again because there was 2 of us we paid €96. In total we paid €294 for the ‘VIP’ ‘fast pass’ tickets. Online it states with the VIP tickets you are entitled to all inclusive food and drinks and fast pass access to the rides. We were not at all. We were informed extremely rudely by the staff members. Majority of the rides were closed off and we had to wait in line constantly for the rides we were able to go on. The rides I would rate 5/5, only for the experience we had, a complete waste of time and money. If you want to feel like dirt basically go there. Staff were not one bit helpful extremely unfriendly and rude.

I had 2 tickets booked for Siam Night on 05/07/25, they cancelled my booking as the transfer was fully booked, and will not issue a refund! The tickets cost me £117.50 in total and they have stopped responding to my emails. I find this very unfair, as this was cancelled at no fault of my own. And now I am at a loss £117.50 :(

Es el mejor parque acuático sin duda y mejor coger el bono anual .
Me encanta 😉

Family of 10 visiting Siam Park as a night experience. Apart from lazy river and wave experience No rides available for our 9 year old as they were all closed off so disappointing. The older children really enjoyed the experience. The cost of using the lockers was unnecessarily high given that you pay so much to gain admission to the park and no refund when you return the key. Siam park need to review their policy and make a nominal charge which is refunded as you leave. That way visitors leave with the best experience rather than thinking ‘it’s a rip off’

Wir waren 2 mal im Siam park..das erste Mal Anfang Juni 2024 (war noch keine Saison)..wir waren total begeistert, kurze Wartezeiten, zumindest akzeptabel..wunderschöne Pflanzen und das Wellenbecken super..
Dieses Jahr sind wir im August hingegangen…leider total überfüllt..viel zu lange Wartezeiten an den Rutschen, teilweise über 60 min…da hatten wir keine Lust mehr..es macht einfach keinen Spaß solange anzustehen und dieser Fast pass kostet 99€ extra..kann ja wohl nicht sein!
Sehr sehr schade, wir waren zu 6 und haben knapp 250€ ausgegeben und konnten nicht mal die Hälfte der Rutschen wegen Überfüllung benutzen!
Es müsste eine Begrenzung der Ticketanzahl geben sonst ist es sinnlos hinzugehen.

Viendo los comentarios negativos del parque,ya me han quitado las ganas de ir con mis hijos, caro y todo solo resumen en dinero, al menos si pagando caro tuviera derecho a algo hasta me animaría, pero mejor me gasto el dinero en otras cosas.

Die Rutschen sind echt super, fühlt sich wie Achterbahn fahren an. Hat super Spaß gemacht.
Aber Wartezeiten bei jeder Rutsche über 40 Minuten, macht einfach alles kaputt. Zudem war einfach alles mit Menschenmassen überfüllt. Bei den Eintrittspreisen könnten wenigstens die Parkplatz- und Schließfach Gebühren inklusive sein.

At a €170 for a family of 4 this is so overpriced (lockers are extra and expensive). We went on a monday and not yet in August busy season, the rides are good but the cue s are insane up to 40 mins per good ride for a ride thats over in seconds or maybe a minute or 2 ,so you spend most of your day standing in cues.

I was recommended this to take my grandchildren 3 rides in 3 hours . It was massively over crowded, there was a lack of control on some of the rides , loungers were claimed with towels and then left for hours . It was overpriced for the amount of rides managed to go on on the only plus is the free bus pick up and drop off . Disappointed

Siampark by night gedaan. Superleuke avond gehad. Max 20 min moeten aanschuiven. Vele attracties meerdere keren kunnen doen. Voorzie je wel van watersandalen of slippers want onaangename grond. Lichtshow gezien en intussen iets kunnen eten. 48€ zou ik niet geven om tijdens de dag te gaan . Wss hele lange wachtrijen , heel warm ,... nu was het een superleuke ervaring. Volgend jaar gaan we zeker terug. Voor je vertrekt mss ook eens online kijken , lost city voor kleine is maar open tot 18u. Ook vele attracties zijn vanaf 125cm , dus mss lengte van uw kinderen ook eens checken voor je vertrekt want anders jammer van je geld.

Attracties zijn super, maar onmogelijk om alles te doen door veel te lange wachtrijen. Het systeem met de Fast passes is immens slecht. Diegene met een Fast pass worden constant voor gelaten en moeten nergens maar dan ook nergens wachten. Ik snap dat de wachttijden voor fastpasses minder lang moeten zijn maar het is belachelijk dat ze nergens een seconde moeten wachten wetende dat de gewone rij soms een uur duurt.

Total Rip-Off — VIP in Name Only

Paid €250 for the Champagne VIP package expecting fast passes and all-inclusive food/drink, as recommended by a friend and backed up by loads of reviews. What we got? Basic park entry, a sunbed, a cheap fruit bowl, and a €40 bottle of champagne. No fast pass. No food. No perks. Nothing “VIP” about it.

Staff were cold and borderline rude — no welcome, no smiles, no sense that we’d paid extra for anything. Just felt like we were conned.

The queues were insane, the food was fine, but after paying that much up front, we weren’t about to spend more.

What used to be great value is now just a scammy upsell. Avoid it — you’ll regret it.

What a money grabbing place this as become! Honestly! Don’t bother! 10.10 fast passes sold out (10 minutes after opening). You can barely walk between the Sun loungers (if you can find one). Son and I went on lazy river which took an hour to do as it was literally grid locked like a motorway in the UK. £120 later we left after 4 hours, partner and son managed 3 rides in this time. Never again!!!

Second time we have visited Siam Park and both times my so sons shoes were stolen. The first time we hid them as they were brand new and expensive, so lesson learnt. This time we had some cheap sliders and they were also stolen. When we went complain, we met a Spain lady who had had her own and both her children’s bags all stolen and a young couple from Austria who had had their bag stolen, this had their phones, money and hire car keys in. We gave them some euros so they could sort themselves out. Siam park said they didn’t have any spare flip flops for my son like they had given him before, so had to get back to the hotel barefooted. The young couple asked for the phone number to the park so they could call the next day to see if they were going and told it was on the internet, they said they had no phones to look for this but was not given the number. We lent them our phone so they could report to police and my son lent his phone so they could use instagram so they could let a family member now. Customer service is shocking, they are young kids who do not care one bit. They need to be held accountable and more should be done about this. They should have more security walking around and lots more cameras all over the park.

Would be better named Siam zoo,the place is absolute chaos…..wait was around 1 hour mark at 10am.we paid €132 for 3 tickets and fast passes were sold out by 9:30 thank god otherwise we would have wasted more money.
We paid other €40 for 3 shoes and a locker….young female staff at the locker were extremely rude and not suitable for a customer service role…..honestly I’m finding it very hard to say anything positive about the place other than the fact that I’m wiser now for going there in person…..money racket!!!

Der Spint kostet jetzt schon 10€...
voller als die Loveparade und die Leute laufen wie sie wollen. Ein heilloses Durcheinander. Wartezeiten ohne Ende. Meine Freundin war so enttäuscht. 2 rutschen in 3 Stunden . Danach sind wir losgegangen. Der Siam Park sieht uns nie wieder. Ich würde niemanden empfehlen dahin zu gehen. Macht euch euer eigenes Bild aber ich hab euch gewarnt!

3 of my kids bought a pouch for their phone 10 euro each, son went on one ride and noticed after coming off it one clip had broken water entered the pouch and his Phone is ruined due to water damage.

Well what can I say we waited in the cue for nearly 40 mins to be told we were to heavey for some of the rides shocking more or less mocking someone

A VIP visit for family 18 and 21sts. A massive let down. Have been to Siam Park before and done the VIP experience, as well as general tickets, so had an idea of what to expect. Expectations don’t match the day we had.
Pros: water slides just as good as normal, so fab atttactions.
Cons;
1. Staff range from not helpful to downright rude…..more later.
2. VIP experience is no longer that at all, it’s now just an unlimited fast pass. Your told and sold that if the fridge in the house runs empty, please call and they will come and restock. Nope, nada, nothing….not enough drinks for 7 people and when called to restock it was refused, no reason, just they can’t do it, go down to the restaurant. So off I go, get there…..no you can have 2 drinks only…..I have a cabana with 7 people in? So I’ve paid nearly a £1000 for a VIP experience which equated to fast pass and food. Not what your told you’ll receive. Other VIP guests had the same issue.
3. Returning the key at the end of the day, was told to go into an unsighted door. As another staff member is going in I ask if this is the right place….id looks could kill I’d be dead and buried and door slammed in my face. Asked another member of staff who was more helpful so in I go. Lady there asked if our experience was good, I said no, not actually and explained. Nothing. Crickets. Fab customer service so far.
4. We use the free shuttle buses Siam
Park provide to the local resorts, so off we go to queue. I'm British, I like a good queue. Very few buses running and when they did arrive they parked dangerously and were cutting each other up, which added to the end of the day chaos. I've been to Siam Park many times before as we love the slides, but service, organisation and value for money have really gone downhill. New customers won't realise how good it used to be.

Poor signage, little information, rude staff, long queues, overpriced, not value for money, selling defected products for full price. If you want to spend time, around 40 min per slide, in queue for up to 30 second ride, it's for you. The wave beach very poor. Better waves on the beach.