Sitting Spiritually of Lyme Regis Avis 

221
TrustScore 5 sur 5

5,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I can do nothing better than quote William Morris as regards my experience of buying a swing seat from Sitting Spiritually. "Have nothing in your houses that you do not know to be useful or believe to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am delighted with the refurbishment of my 9 year old swing seat. It has been beautifully done, with a couple of replacement slats. And now I can get back to enjoying it in my garden during the su... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought our lovely swing seat over a decade ago and decided to take up the offer of a refurb so it would last longer. Easy collection and redelivery a few weeks later. Amazing transformation with s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent caring service. My swing has been beautifully renovated. Quick and efficient collection and delivery. We are delighted with it and looking forward to many more year’s enjoyment.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. Magasin de meubles pour enfants
  3. Artisan créateur de meubles
  4. Magasin de meubles
  5. Magasin d'ameublement d'extérieur

Écrit par l'entreprise

Sitting Spiritually of Lyme Regis is a British maker of luxury garden furniture, handcrafted in the South West of England. We create refined garden swing seats, benches, rope swings, day beds and oak pergolas designed to bring calm, presence and unhurried time outdoors - The Art of Slow Living. Our pieces are crafted from premium timbers including prime European oak (our hero material) and Accoya for painted ranges, chosen for their beauty and longevity outdoors. Choose from generous 1–4 seater swing seats with distinctive back styles, or opt for our oak rope swings with optional carved inscriptions. Every design is made to be lived with: comfortable, enduring, and made to weather gracefully, mellowing to a soft silver over time. We also offer aftercare guidance and refurbishment to help your furniture look its best for years to come. Known for craftsmanship, comfort and quiet luxury, Sitting Spiritually is trusted by garden lovers, discerning homeowners and hospitality settings seeking timeless, British-made outdoor seating.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

221 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(221)

17 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Rave review for Swing Seat

I recently bought a swing seat from this company and wish I could give the service I received and the seat 10 stars! The seat is sublimely comfortable both for sitting and lying on and with the springs very gently moves with the breeze as well as any movement from myself. The only issue I have is that work in the garden and elsewhere has ground to a halt as I sway gently admiring the view (or snoozing!). A must have in any garden.

1 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Exceptional craftsmanship

Exceptional craftsmanship, quality & service. I am delighted with my swing chair. Martin’s advice was invaluable.
They went above & beyond throughout & even took the time to follow up after I’d received my swing seat.
Delighted! Thank you.

28 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Superb service

Our swing seat was prepared on time the workmanship is fantastic, everyone was friendly and we are delighted with the end product.

2 août 2021
Avis spontané
Logo de Sitting Spiritually of Lyme Regis

Réponse de Sitting Spiritually of Lyme Regis

Thank you so much for your kind words, we hope you have many happy times on your Tranquillity Swing Seat

Noté 5 sur 5 étoiles

As a company our experience with…

As a company our experience with Sitting Spiritually were lovely to deal with and our client is very happy with the swing that was build for us, we will definitely look forward to working with them again.

30 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

A eye-catching focal point at the end of the garden.

I have recenlty taken delivery of my Tranquillity oak swing seat. Elegant design, excellent craftsmanship. Delivered in the time-slot advised and quickly and carefully assembled. A pleasure to relax on and an eye-catching focal point at the end of the garden.

22 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

We are so pleased that we decided to…

We are so pleased that we decided to invest in high quality workmanship and personal service that Sitting Spiritually provide.
Having researched swing seats from a variety of companies I decided to contact Sitting Spiritually for more information. The excellent, personal service started from this very first enquiry to the delivery of a superbly constructed pergola and very comfortable seat.
It was a pleasure to meet the team who had made the garden furniture, especially Alex who was justifiably pleased with the seat he had made. We anticipate many hours of relaxation and pleasure in the garden, even if we do have to remind the grandchildren that it isn’t a swing.
Thank you for the personal support and advice, it is a real strength of your company.
H. Kenney.

17 juin 2021
Avis spontané
Logo de Sitting Spiritually of Lyme Regis

Réponse de Sitting Spiritually of Lyme Regis

The whole team here are so thrilled by your kind words, it means so much to us all, we hope you have many happy times on your swing seat and enjoy planting something wonderful around that pergola. Thank you so much from us all

Noté 5 sur 5 étoiles

Our Sitting Spiritually swing seat has…

Our Sitting Spiritually swing seat has already brought tremendous joy, and opened up a whole area of the garden we previously were not able to enjoy. The craftsmanship is world class, and the service from end to end a complete pleasure. Well done to all of the team at Sitting Spiritually for creating something magical.

16 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Very helpful team

Very helpful team. We had the four seater swing seat which is an excellent product. Really well made. One word of caution and we did think this before we bought it. It will seat three comfortably but four will be a squeeze in our view.

7 juin 2021
Avis spontané
Logo de Sitting Spiritually of Lyme Regis

Réponse de Sitting Spiritually of Lyme Regis

Many thanks for your kind words, we hope you enjoy your Affinity swing seat for many years to come, the colour you chose for it is so beautiful, we loved it!

Noté 5 sur 5 étoiles

I was very fortunate to win my garden…

I was very fortunate to win my garden seat in an RHS raffle. The staff at Sitting Spiritually were very approachable and helpful and worked around my schedule for making the seat. Delivery was made within the allocated two hour time frame and the seat was put in place by the driver. I am delighted with it and find it a comfortable place to relax in the sun. I would recommend the product and the company to anyone wanting a quality piece of garden furniture. I was pleasantly surprised to receive a telephone call from the company to ensure that the seat had been delivered and that I was happy with it.

29 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Swing Seat from Sitting Spirtually of Lyme Regis.

I have recently taken delivery of a swing seat from Sitting Spirtually. It is really lovely,
a great asset to the garden . The service was brilliant from start to finish , the poor man that came to set it up had to work through Sun , Rain and Hail ! I am looking forward to spending many happy hours on it during the summer.

26 mai 2021
Avis spontané
Noté 3 sur 5 étoiles

Customer support lacking

As a product, the build quality is faultless. Pre-delivery communication was good and organisation around installation trouble free. What we have issue with having gone to great trouble to prepare a newly flagged area for the swing chair is two points. 1. A complete lack of communication around stain seepage from the wood and 2. How long this would happen.

The picture taken is 6 weeks ager installation. The flags have been deep cleaned already 3 times. My elderly mother who is awaiting a hip replacement having spent nearly £4,000 on a chair to remember her late husband is upset by the need for constant cleaning. At no point was it made clear leading up to the purchase or on delivery that so much effort would be required. If we had only spent £400-500 yes you would take it on the chin, but not having spent so much.

As a final point I find the follow up communication from the company deeply disrespectful. I wrote an email asking for advise. I received no response, but a care leaflet was posted to my mum. The care leaflet she should have been given on the day of delivery. I find the cold style of responding, a stark contrast to the warm friendly pre-order approach (before we paid!).

So in short - a good product, but customer support and communication lacking....... Its a shame they don't feel any obligation to their customers

16 mai 2021
Avis spontané
Logo de Sitting Spiritually of Lyme Regis

Réponse de Sitting Spiritually of Lyme Regis

As Martin Young the founder of Sitting Spiritually, I'm truly sorry to read of your dissatisfaction. The problem you describe is the leaching out of the tannins. These are the very reason why Oak is so long lasting and we use a particularity high grade which is very rich in them and some of our commissions are approaching 20 years old and still look good.

But let me please address your points:
At no point was it made clear leading up to the purchase or on delivery that so much effort would be required:
On every final email we send, which contains all the images of the actual seat, we write the following. I have checked and it was on your Mother’s email:

Tannic Acid is one of the main reasons why Oak is so durable and it can produce certain side effects in the early days. For example, black patches, often around the plugs, may appear and these should cause you no concern, they are a natural part of the process and they will dissipate. When it rains the tannic acid will leach out a little at first and can stain on a light coloured surface so a piece of old carpet or cardboard placed underneath will absorb this and after a few downpours this can be removed.

In addition attached to the seat is a pack which contains “The Little Book of Care” and in there is a whole section dedicated to this topic. I can clearly see the pack hanging from the left hand arm support on our delivery team’s photo of your Mother’s seat.

I wrote an email asking for advise I received no response, but a care leaflet was posted to my mum:

Your email was received on 11th May and the next day we did indeed post a copy to the only address we have for you, of the Little Book of Care and I left a voicemail and text message on the number on the bottom of your email at 14.29, I have no record of a returned call.

So we did indeed attempt to contact you. I am very sorry to read your concerns, but feel we really did forewarn you as we do to all of our clients .

I care very much about all of our customers and where possible do a follow up call to ensure that they are completely happy.

As a good will gesture I will send a tin of tannin remover with our compliments.

Noté 5 sur 5 étoiles

Thank you to the Sitting Spiritually…

Thank you to the Sitting Spiritually team for sending a rope swing to Dublin ... this is a really well made piece of garden furniture. The quality of craftsmanship is really good (and I am generally hard to please) and it looks like this will last us for a very long time ... I am a very happy customer. Also, it was a pleasant surprise that you marked our commission with the planting of a new tree through "Creating Tomorrow’s Forests" ... this is more than a nice touch; it reflects the high quality of my experience in dealing with Sitting Spiritually. Thank you Martin, Siobhan & Co. Donal

12 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

We are thrilled to have got our…

We are thrilled to have got our beautiful seat. The whole process was made super easy by this brilliant company and we even got a photo of the seat once completed in the factory. Couldn’t recommend highly enough

3 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

We are so pleased with our swing seat

We are so pleased with our swing seat! It has arrived with the sunshine, perfect! It's beautiful, well made and we are enjoying it so much already. Everyone at Sitting Spiritually has been helpful and friendly. We have been kept informed all the way through the process and the delivery team from Saturn Removals were great. Very glad we opted for the drinks shelves, very useful! Thank you.

25 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic swing, fantastic customer service!

Absolutely fantastic customer service. We ordered the children’s tree swing for my daughters birthday and as an extremely kind gesture, they arranged for next day delivery for us. Both of our children age 2 and 4 are absolutely loving this swing. It is extremely well made and worth every penny. Clear, easy instructions for hanging it safely. Thank you so much for this wonderful swing and for your wonderful customer service. We wouldn’t hesitate to recommend you and order from you again. Kate Pryor

25 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Beautiful

Beautiful, hand crafted and hand delivered garden swing chair. Great firm to deal with, always happy and ready to deal with any queries, nothing too much trouble a pleasure to have bought one of your creations!

19 avril 2021
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus