Apparently emailing me everything is absolutely fine but cancelling my email is not possible even if it comes from the email address on the account. Then when you complain, nobody replies to you. When... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementAlbion Street 27, Trinity Shopping Centre, LS1 5AT Leeds, England, GB
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Lisez les avis des autres
Visited the Leeds store today after problems with my new phone and sim. After numerous calls with the online help and phone teams to no avail I came to the store for help and was warmly greeted by Jay... Voir plus
Called to change a broad band package on behalf of my 87 year old fathering law and because he couldn’t remember his password they refused to help in any way. I was put on hold and then cut off. I u... Voir plus
L'entreprise a répondu
Very positive and friendly service. The store manager, Emma, and the customer care employee, Ioanna, went the extra mile, not only to fix my problem, but to secure a better all-round deal on my broa... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Coordonnées de contact
Albion Street 27, Trinity Shopping Centre, LS1 5AT, Leeds, England, Royaume-Uni
- 0113 243 4323
4,8
Excellent
98 avis
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Les gens ont aussi consulté
Jay was fantastic and help me with sky…
Jay was fantastic and help me with sky glass purchase
27 février 2026
Avis spontané
Proactive, friendly help
Very positive and friendly service. The store manager, Emma, and the customer care employee, Ioanna, went the extra mile, not only to fix my problem, but to secure a better all-round deal on my broadband and mobile services. It is very reassuring to know that they are there to provide help. Highly recommended!
25 février 2026
Avis spontané
Jay was very helpful friendly and…
Jay was very helpful friendly and efficiant
21 février 2026
Avis spontané
Jay was very helpful as always
18 février 2026
Avis spontané
Excellent service by jay.better than…
Excellent service by jay.better than call centre and web chat
18 février 2026
Avis spontané
Jay was absolutely spot on with his…
Jay was absolutely spot on with his explanation.Very humble and kind.
15 février 2026
Avis spontané
Jay was very helpful and accommodating.
Jay was very helpful and accommodating.
10/10.
12 février 2026
Avis spontané
Highly Recommended: Exceptional Service at Sky Trinity Leeds!
I recently visited the Sky store in Trinity Leeds to inquire about the Sky Glass Gen 2, and I couldn’t have asked for a better experience. We were assisted by Rick (with a beard), who was absolutely brilliant.
From the moment we started talking, Rick really took the time to understand our specific requirements. Not only did he help us with the new TV, but he also managed to put together an irresistible package deal that included our broadband.
Rick is a lovely guy—friendly, knowledgeable, and professional (and he sports a great beard!). He made the entire purchase procedure so seamless and stress-free that we walked out of the store as very happy customers with our new TV confirmed.
If you’re heading to Trinity Leeds for your Sky needs, definitely ask for Rick. Thank you for the top-tier service!
9 février 2026
Avis spontané
Jay is an excellent customer service…
Jay is an excellent customer service advisor very helpful and happy always come to him when we need any services
12 février 2026
Avis spontané
Super helpful!
Visited the Leeds store today after problems with my new phone and sim. After numerous calls with the online help and phone teams to no avail I came to the store for help and was warmly greeted by Jay and Ioana who immediately asked how they could help. They were both super friendly and helpful, jay managed to sort my problem swiftly and I’m really greatful to them and their professionalism
10 février 2026
Avis spontané
Called in today Kim helped me quick and…
Called in today Kim helped me quick and efficient sorted me out and got me exactly what I wanted.
10 février 2026
Avis spontané
Kim is so helpful
We popped into the store on the 9th of Feb to price up how much a package was for our new flat and we were sat with Kim and she explained everything to us and told us what the best deal were and we decided to go with a sky glass and the best package with broadband too couldn’t be more happy with the experience I’ve had in any shop.
9 février 2026
Avis spontané
Been in trinity Leeds sky shop with…
Been in trinity Leeds sky shop with needing help with my phone set up Richard was fantastic
9 février 2026
Avis spontané
Jay help me with the purchase of my…
Jay help me with the purchase of my watch and he was very informative
8 février 2026
Avis spontané
I had an issue with my mobile and jay…
I had an issue with my mobile and jay help me resolve it. Also help me with the new phone purchase. Very pleased
7 février 2026
Avis spontané
Today I visited Sky At trinity for my…
Today I visited Sky At trinity for my TV and broadband. Maxi was really amazing in selling those products to me. She is really great for selling products and has full knowledge of all the plans of Broadband too. Great experience visiting today at Sky.
7 février 2026
Avis spontané
Hi met jay in sky store trinity he was nice and humble He received us in a respectful way and my purchase very easier
I bought iPhone 17 here and jay explained very well and made my purchase smooth
7 février 2026
Avis spontané
Rick was really knowledgeable and made…
Rick was really knowledgeable and made the whole process so quick and easy. Highly recommend
7 février 2026
Avis spontané
At my visit in the SKY shop Leeds
At my visit in the SKY shop Leeds, i met Jay who was very helpfull ang pleasant to chat, explained easy about everything I asked.
7 février 2026
Avis spontané
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