Apparently emailing me everything is absolutely fine but cancelling my email is not possible even if it comes from the email address on the account. Then when you complain, nobody replies to you. When... Voir plus
L'entreprise a répondu
Albion Street 27, Trinity Shopping Centre, LS1 5AT Leeds, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Apparently emailing me everything is absolutely fine but cancelling my email is not possible even if it comes from the email address on the account. Then when you complain, nobody replies to you. When... Voir plus
L'entreprise a répondu
Visited the Leeds store today after problems with my new phone and sim. After numerous calls with the online help and phone teams to no avail I came to the store for help and was warmly greeted by Jay... Voir plus
Called to change a broad band package on behalf of my 87 year old fathering law and because he couldn’t remember his password they refused to help in any way. I was put on hold and then cut off. I u... Voir plus
L'entreprise a répondu
Very positive and friendly service. The store manager, Emma, and the customer care employee, Ioanna, went the extra mile, not only to fix my problem, but to secure a better all-round deal on my broa... Voir plus
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Albion Street 27, Trinity Shopping Centre, LS1 5AT, Leeds, England, Royaume-Uni
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Was helped by a really nice gentlement called Richard who made sure everything was ok with my phone before i left
Went into leeds shop today as my phone was not working and was helped out by Richard who spent time gooing over everything would recommend
Kim was super helpful. She has amazing customer service and was brilliant with both my young daughters. She was able to find some excellent deals for both phone, tv and broadband.
Charlie was very informative and helped me with my purchase
We had a wonderful experience with Maxine, who was knowledgeable, professional and handled us with care. A fantastic experience so thank you Maxine.
My experience was very good. Richard was very supportive explained everything well about the broadband and answered all my questions which I asked a lot. He made it all understandable. Amazing customer service 5/5
Richard -
Richard at Leeds branch has been a great help. Helped us sort a contract for our daughter! Perfect from start to finish. Thank you.
Ioana was very helpful and I teach me a lot of things on my phone.
Just been into sky mobile and served by Kim, absolutely amazing service and highly recommend, such a lovely person!
Jay was excellent with his customer service.helped me choose the right package and explained everything correctly.
Jay n the Leeds store was fantastic talking my dad through his bill and where extra costs were incurred. He gave clear and helpful advice to help reduce the overall bill and upgrade the phone. Very happy.
Jay saved me some money on my package.Very happy
I came to inquire about iphone 17 series and jay explained everything very clearly about plans and payments.Top service
Excellent service, pleasant manner and customer connection. Also renewed broadband and sound advice on swap over
Kim was amazing! Very informative and so friendly! Thanks so much for your help!
Maxine was very helpful with our new mobile, very good experience
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