My SleepSoul mattress is really nice and comfortable, I Sleep better on it than I have done for ages. The whole process of buying the mattress was quick and easy. Delivery was as expected and it's mar... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The retailer was knowledgeable about the product Mattress was in stock and delivery arranged withing a few days Old mattress was taken away. Mew Mattress is very comfortable although we have only h... Voir plus
L'entreprise a répondu
My first nights sleep , oh yessss. When I eventually managed to carry this box up my very steep stairs. It was pretty straight forward but bloody heavy , I couldn’t believe how once I allowed air to g... Voir plus
L'entreprise a répondu
My delivery was late. Matress seems great but only dad it 24hours. Delivery guys were nice but I was left to unpack it and get it onto the bed. At 70 it was hard work as very heavy. Also registe... Voir plus
À propos de l'entreprise
- Magasin de matelas
- aussi dans
- Fabricant de meubles
- Fournisseur de produits promotionnels
- Magasin de lits
- Magasin de meubles de chambre à coucher
À propos de SleepSoul Mattresses
Écrit par l'entreprise
The World's a better place after a good nights sleep.
Our SleepSoul hybrid mattresses are designed to help you drift into a deep, restful sleep. Packed with high-quality materials and the latest features, the SleepSoul range keeps you comfortable and supported on any bed frame.
Choose from our unique designs to experience the perfect night's sleep - all night, every night,
Our SleepSoul Hybrid mattresses have been developed by Birlea Furniture, a family-run business with over 20 years' experience.
We go the extra mile to ensure our products surpass the expectations of our customers. All SleepSoul mattresses come with a 10-year manufacturers' warranty and are vacuum-packed and boxed for your convenience.
Find Your Perfect Mattress Today Why Choose SleepSoulWhere To Buy
Which? Best Buy Winner
Écrit par l'entreprise
- Our Space double mattress is a Which? Best Buy
- What are Which? Best Buys? Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.
- 10 year guarantee
- All our SleepSoul mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your SleepSoul and is valid for the first 10 years of use.
Awarded a Which? Best Buy
Our SleepSoul Space mattress is a Which? Best Buy
What are Which? Best Buys?
Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.
Coordonnées de contact
Unit 6a-1, Birlea Way, DE74 2HL, Derbyshire, Royaume-Uni
- 01332 812870
- info@birlea.com
- www.sleepsoul.co.uk
Which? Best Buy Winners
4,7
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de SleepSoul Mattresses
Thanks for your review! It’s great to hear you found the mattress easy to unpack and place on your bed, and that you’re enjoying the comfort and support it provides. We hope you continue to have plenty of restful nights ahead!
It's no wonder "Which" gave it a best buy
Bought a single mattress from Sleepsoul (3000 CoolGel) before committing to a King- size. Impressed is an understatement, I tried it out for a couple of weeks and had some of the best nights sleep in a long time. I'm now the owner of a King-size and couldn't be happier.
I'll just mention where I purchased it from "Mattress next Day" who were absolutely brilliant with the delivery.
31 août 2026
Avis spontané
Réponse de SleepSoul Mattresses
Thank you for such a fantastic review! It’s great to hear that you decided to try the SleepSoul 3000 CoolGel in a single size first and were impressed enough to make the move to a King-size. Having some of your best nights’ sleep in a long time is wonderful to hear!
Very happy
Absolutely in love with our new mattress.
The website was very easy to navigate through. From ordering to day of delivery only took a week.
Highly recommend.
24 août 2026
Réponse de SleepSoul Mattresses
Thank you for your lovely review! It’s great to hear you’re so happy with your new mattress and found our website easy to navigate. We’re also pleased that everything from ordering to delivery was completed so quickly.
We really appreciate your recommendation and hope you continue to enjoy many comfortable and restful nights!
The company was super efficient
The company was super efficient
Great communication
Delivered on time
Mattress is beyond expectations
28 août 2026
Réponse de SleepSoul Mattresses
Thank you for your fantastic review! It’s great to hear you found the service efficient, communication was clear, and your mattress arrived on time. Most importantly, we’re so pleased to hear the mattress has exceeded your expectations!
We really appreciate your kind words and hope you continue to enjoy many comfortable and restful nights ahead!
Mattress is firm rather than medium but…
Mattress is firm rather than medium but it’s good. Delivered the next day with good tracking. Price was good too. 10 year warranty no complaints
24 août 2026
Réponse de SleepSoul Mattresses
Thank you for your review! It’s great to hear you’re happy with the mattress, delivery, tracking and price. We appreciate your comments regarding the firmness too — we understand that comfort preferences can vary from person to person.
It’s also good to hear you’re happy with the warranty. Thank you for choosing SleepSoul, and we hope you continue to enjoy a comfortable night’s sleep!
Réponse de SleepSoul Mattresses
Thank you for your review! It’s great to hear you’re enjoying the cool feel and comfort of your SleepSoul mattress. We hope you continue to enjoy plenty of comfortable and restful nights ahead!
Easy to order. Quick delivery. Great Value.
Easy to order online. Quick delivery. Clear instructions upon delivery.
Very comfortable mattress. Happy customer.
24 août 2026
Réponse de SleepSoul Mattresses
Thank you for your lovely review! It’s great to hear you found the ordering process easy, received your mattress quickly, and found the instructions clear. Most importantly, we’re pleased to hear you’re enjoying the comfort of your new mattress.
Thank you for choosing SleepSoul, and we hope you continue to enjoy many restful nights ahead!
Extremely comfortable and unpacked…
Extremely comfortable and unpacked easily
29 août 2026
Avis spontané
Réponse de SleepSoul Mattresses
Thank you for your review! It’s great to hear you found the mattress extremely comfortable and that unpacking it was nice and easy. We hope you continue to enjoy many comfortable and restful nights ahead!
The delivery service was excellent and…
The delivery service was excellent and the driver was very helpful on arrival.
22 août 2026
Réponse de SleepSoul Mattresses
Thank you for your review! It’s great to hear you received excellent delivery service and that the driver was helpful and accommodating on arrival. We really appreciate you taking the time to share your experience and hope you continue to enjoy your purchase!
Quick and easy
Quick and easy. Really good service and the product is very good for the price
27 août 2026
Réponse de SleepSoul Mattresses
Thank you for your review! It’s great to hear you found the service quick and easy, and that you’re pleased with the quality of the product for the price. We really appreciate your feedback and hope you continue to enjoy your mattress!
Great product
Ordered Birlea furniture from the Range and Birlea delivered in super fast time.
Great quality furniture.
Well impressed with the delivery man’s customer service.
Top marks
28 août 2026
Avis spontané
Réponse de SleepSoul Mattresses
Thank you for your fantastic review! It’s great to hear your Birlea furniture arrived so quickly and that you’re impressed with the quality. We’re especially pleased to hear our delivery driver provided excellent customer service too.
We really appreciate your kind words and the “top marks”! We hope you continue to enjoy your new furniture.
Mattrass delivered on time and to a…
Mattrass delivered on time and to a room of my choice. Easy to follow unpack instructions. Early days, but so far the mattress has been very comfortable. More so that a more expensive mattress from a different brand.
26 août 2026
Réponse de SleepSoul Mattresses
Thank you for your review! It’s great to hear your mattress was delivered on time and to your chosen room, and that you found the unpacking instructions easy to follow.
We know it’s still early days, but we’re pleased to hear you’re already finding the mattress very comfortable — especially compared with a more expensive mattress from another brand! We hope it continues to provide you with many comfortable and restful nights.
Réponse de SleepSoul Mattresses
Thank you for your lovely review! It’s fantastic to hear you’re enjoying such amazing sleep on your new mattress. We hope it continues to provide you with many comfortable and restful nights ahead!
I have read many reviews before I…
I have read many reviews before I bought the mattress. I have only been using it for one week and I already like it. Very comfortable not too soft and not too firm. I am very happy with this purchase, I can highly recommend.
23 août 2026
Réponse de SleepSoul Mattresses
Thank you for your lovely review! It’s great to hear that after just one week, you’re already enjoying the comfort of your new mattress and have found the firmness to be just right — not too soft and not too firm.
We really appreciate you taking the time to read the reviews before making your purchase and for recommending SleepSoul. We hope you continue to enjoy many comfortable and restful nights ahead!
Excellent mattress
Excellent mattress, good communication and fast delivery. This was my 2nd purchase and they have been faultless, I fully recommend them.
26 août 2026
Réponse de SleepSoul Mattresses
Thank you for your fantastic review! It’s great to hear you’ve been so pleased with your SleepSoul mattresses, especially having made a second purchase. We’re also pleased that the communication and delivery have been consistently excellent.
We really appreciate your continued support and recommendation, and we hope you enjoy many more comfortable nights of sleep!
Would recommend
Very pleased with our SleepSoul mattress
The quality is impressive for the price
Comfortable and not too hard
Delivery team were outstanding
Couldn’t have asked for better
Thank you
27 août 2026
Avis spontané
Réponse de SleepSoul Mattresses
Thank you for your wonderful review! It’s great to hear you’re so pleased with the quality and comfort of your SleepSoul mattress, especially at such a good price. We’re also really pleased to hear the delivery team provided such an outstanding service.
We really appreciate your kind words and hope you continue to enjoy many comfortable nights of sleep!
Réponse de SleepSoul Mattresses
Thank you for your lovely review! It’s great to hear you’re so impressed with your SleepSoul mattress. We really appreciate you taking the time to share your feedback and hope you continue to enjoy many comfortable nights ahead!
Compact sturdy packaging
Compact sturdy packaging. Easy to install. Looks a quality product and good value. Warranty easy to register.
28 août 2026
Avis spontané
Réponse de SleepSoul Mattresses
Thank you for your review! It’s great to hear you found the packaging compact and sturdy, and that the product was easy to assemble. We’re pleased you’re happy with the quality, value for money, and straightforward warranty registration process.
We really appreciate your feedback and hope you continue to enjoy your purchase!
Simply brilliant
This is my second purchase of a sleepsoul mattress this time it was the 3000. Simply brilliant mattress and sold at a great price. Can highly recommend
26 août 2026
Avis spontané
Réponse de SleepSoul Mattresses
Thank you for your fantastic review! We’re delighted to hear this is your second SleepSoul mattress and that you’re just as pleased with your new Space 3000. It’s wonderful to know you’re finding it brilliant and great value for money.
We really appreciate your continued support and recommendation, and we hope you enjoy many more comfortable and restful nights ahead!
Réponse de SleepSoul Mattresses
Thank you for your lovely review! We’re delighted to hear you’re finding your SleepSoul mattress so comfortable and that you agree with the Which? rating. We really appreciate your feedback and hope you continue to enjoy many comfortable and restful nights ahead!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.