Smithsblinds Avis 

Had blinds fitted to our house abd my mother i laws. They didnt fit at my mother inlaws , ours are badly fitted drops have marks on , one rail is bent , upstairs are abit short . They used black spacers under the white rail which stand out a mile makeing it look like a bodge job , customer service is not the best. Update they have been and sorted all the issues , the work has now been completed to a standard just wish it had been done right first time.

I Had Smiths Blinds recently fit new Blackout blinds to my conservatory and can honestly say absolutely delighted.
I had a couple of companies come round to give a quote, they were all more or less the same price, but was bowled over by the guy from smiths ( Gary if think ) the product, professionalism and reliability. More than happy with everything

had a very disappointing experience with Smith Blinds due to poor and inconsistent communication

After paying for a such expensive curtain, my measuring appointment was cancelled and rescheduled with completely different times and originally scheduled. Once measurements were taken, I was told we would arrange installation when the curtains were ready. Suddenly, I got a phone call saying: the curtains are ready and we can install your curtains on Monday as we previously scheduled. No, we have not made any appointment yet

Communication then became chaotic. I received multiple calls and voicemails from different staff members, often giving conflicting installation dates and times. Confirmed appointments were repeatedly changed, sometimes without explanation, and I spent weeks trying to clarify arrangements. That even made me question my own memory. Luckily I had everything documented, recorded as well as stored communication in voice mails which confirmed the company’s inconsistency in communication

When the installer finally arrived, the workmanship was not as respected for someone who claims to have 42 years of experience. The curtain rail brackets were fitted unevenly without using any ruler to maintain an equal distance, and the curtains had to be taken back because they were about 5 cm too long. Plus the holes in wall left after this appointment I had to fill them myself

The confusion continued with further appointment changes, delays, and contradictory information from different employees in the company

Overall, Smith Blinds showed little regard for my time and energy. Constant miscommunication, repeated schedule changes and inconsistency turned a straightforward purchase into a frustrating experience, and I would not recommend them.

Document your appointments, times and dates and delays from the start. At the end you’ll pay lots of money for a disappointment.

Had X3 window shutters approx 4 years ago and bathroom shutter hinges have now become very rusty and shutter is not waterproof. Have had to have replaced which is very disappointing as these shutters were expensive. Would not go back to Smiths blinds.

Didn't get what I asked for, blinds had an odd coloured drop that didn't match the rest,was told someone would be in touch with me in 24 hrs still waiting 3 days later, cheap looking rubbish for top price, would not recommend smiths to anyone

The vision blinds (day & night)Blinds are Excellent Quality..well fitted and also my roller blinds are great quality..no cheap plastic beads!!..i would highly recommend Smiths blinds

Highly recommend Smiths Blinds
Great service. Very tidy work. Very happy indeed.

A great choice of different blinds & shutters. The quality is very very good and the service matches. The staff are professional and don’t let you down. It’s a pity that every other company doesn’t have the same business approach. A pleasure to do business with them.