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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have numerous thermal and normal socks, also thermal vest and long John's. All of excellent quality, good prices, and speedy delivery. I will be buying more as winter is coming and I send these ou... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Received confirmation emails that order had been shipped. Two weeks later and no sign with Royal Mail tracking showing they have not received from SockShop. Online chat function does not work. A... Voir plus

Noté 2 sur 5 étoiles

Really liked the specialist socks purchased, and will buy again. But Sloggi bra bought was far too small. When checked on sloggi website realised Sockshop did not include the correct sizing chart.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have now made five orders & each one has been 100%. I’m taken with bamboo products & the sleepwear & underwear have been excellent. My most recent order included a bamboo facecloth that is super soft... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre de magasins d'usine

Écrit par l'entreprise

Here at SOCKSHOP, we care about what you put on your feet! Choose from a huge range of sock drawer staples, fashion styles and specialised socks, with styles for men, ladies and kids, as well as a range of tights, underwear, loungewear and accessories. Shop more than 90 brands 24/7 at www.sockshop.co.uk.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

584 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(584)

121 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love my bamboo t-shirts

I love my bamboo t-shirts, so soft and easy to wear. Fantastic packaging and delivery on time.

25 août 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you so much for taking the time to leave us such a lovely review.

We're delighted to hear that you love your bamboo T-shirts and find them so soft and easy to wear. It's also great to know that you were pleased with the packaging and that your order arrived on time.

Thank you for choosing Sock Shop and for your kind feedback. We really appreciate your support and look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles

Very nice socks

Everything was a 👌 I love everything I have bought from the sockshop, everything is of great quality and the bamboo socks feel so nice and soft on my feet they're great.

12 juin 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you so much for taking the time to leave us such a fantastic review.

We're delighted to hear that everything was 👌 and that you've been so pleased with everything you've bought from Sock Shop. It's especially lovely to hear how much you're enjoying the softness and comfort of our bamboo socks.

Thank you for your continued support and for your kind words about the quality of our products. We really appreciate it and look forward to welcoming you back again soon!

Noté 5 sur 5 étoiles

A good and reliable company. …

I have always been very happy with my experience with Sockshop . Quick delivery, and good quality goods. I have recommended them to my friends.

25 août 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you so much for taking the time to leave us such a lovely review.

We're delighted to hear that you've always been happy with your experience with Sock Shop and that you've been pleased with the quality of our products and quick delivery.

It's especially wonderful to hear that you've recommended us to your friends. Thank you for your continued support and for spreading the word!

We look forward to welcoming you back to Sock Shop again soon.

Noté 5 sur 5 étoiles

Very quick delivery after order

Very quick delivery after order. Socks are lovely and soft and just right. The material is fabulous, material does not dig in and leaves no marks after taking off socks . Well worth buying - we will be ordering more.

25 août 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you so much for taking the time to leave us such a wonderful review.

We're delighted to hear that your socks arrived quickly and that you're so pleased with their softness, comfort and fit. It's especially great to know that the material doesn't dig in or leave marks on your legs.

We're thrilled to hear that you feel they're well worth buying and that you'll be ordering more. Thank you for your kind words and continued support.

We look forward to welcoming you back to Sock Shop again soon!

Noté 5 sur 5 étoiles

Great quality socks

Great quality socks, which my friend loves, at a reasonable price with fair postage charges. Have ordered several items and will do so again.

6 novembre 2025
Avis spontané
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Réponse de SOCKSHOP

Thank you so much for taking the time to leave us such a lovely review.

We're delighted to hear that your friend loves the socks and that you've been pleased with their quality and reasonable pricing. It's also great to know that you feel our postage charges are fair and that you've ordered from us several times.

Thank you for your continued support. We really appreciate your custom and look forward to welcoming you back to Sock Shop again soon.

Noté 5 sur 5 étoiles

Always a good shopping experience

Always a good shopping experience. Tons to choose from, great availability and all top quality. Safe and super quick shipping. Perfect.

25 août 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you so much for taking the time to leave us such a fantastic review.

We're delighted to hear that you've had such a consistently positive shopping experience with us. It's great to know that you're pleased with our wide range of products, availability, quality, and speedy delivery.

We're thrilled that everything was perfect and really appreciate your continued support.

We look forward to welcoming you back to Sock Shop again soon!

Noté 4 sur 5 étoiles

Always good quality from sockshop

Always good quality from sockshop. The men's bamboo lounge shorts run on the large side

10 août 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you for taking the time to leave us your feedback.

We're delighted to hear that you can always rely on the quality of our products. We also appreciate your helpful feedback regarding the men's bamboo lounge shorts and that you found they run on the larger side.

Your comments are valuable to us and will be passed on to our product team for consideration.

Thank you for your continued support and for choosing Sock Shop. We look forward to welcoming you back again soon.

Noté 1 sur 5 étoiles

This is the second time my order has…

This is the second time my order has been incorrectly delivered. They are a firm that cannot get on order correct. I will not buy from them again and I advise you not to if you are thinking of buying from them. Find an alternative
It had nothing to do with the post. SOCKSHOP had packed the wrong items together . They are completely to blame.

19 août 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you for taking the time to leave your feedback.

We're very sorry to hear that you've experienced an issue with your order being delivered incorrectly for a second time. We completely understand your frustration.

I would, however, like to clarify that once an order has been dispatched, the delivery of the parcel is handled by Royal Mail and is unfortunately outside of our control. We can provide the correct delivery information and dispatch the order as requested, but we cannot control where Royal Mail leaves or delivers the parcel.

We appreciate you bringing this to our attention and will certainly take your comments on board. We're sorry that this experience has left you disappointed. Please contact us directly so we can take a look at this issue. Sorry are you saying the order was delivered elsewhere or you have received the incorrect items. Please contact us directly so we can help resolve this issue

Noté 2 sur 5 étoiles

Not smooth toe seams as described

Re “women’s 3 pair plain and patterned bamboo ankle socks” 71023Z & K2062Z. These are described as having smooth toe seams, which I particularly wanted. However be aware they DO NOT have smooth toe seams. I have contacted Sockshop and suggested they should change their description as it is misleading. They said they would pass this on.
I have bought other smooth toe seam socks before and they have been fine.
Just be aware these particular socks have been described wrongly.

21 août 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you for taking the time to leave such detailed feedback.

We're sorry to hear that the women's bamboo ankle socks you purchased did not have the smooth toe seams you were expecting based on the product description. We completely understand how disappointing this would be, particularly as this was a specific feature you were looking for.

We appreciate you bringing this to our attention and for also contacting our Customer Services team. Your comments have been passed on to the relevant team so that the product description can be reviewed and amended if necessary.

We're pleased to hear that you've previously purchased other smooth toe seam socks from us and found them suitable, and we hope we can continue to provide products that meet your expectations.

Thank you again for your valuable feedback.

Noté 5 sur 5 étoiles

I purchase from the SockShop every year…

I purchase from the SockShop every year before school starts again (mainly cause my kids either lose socks). My daughters Autistic and hates wearing socks at school, the bamboo socks from SockShop however are the only socks she will wear! When I told her I got her some new bamboo socks this year she exclaimed a “yay”! They are a fan fave in my house.

The bamboo socks are so soft, when matching them up you can absolutely match them based on feel without even needing to look! And with the deal they have on each time I order, I can get them for £1 a pair!

I’ll continue to be a repeat customer.

Also they dispatch very quick too! My latest order arrived within 48 hours of ordering!!

20 août 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you so much for taking the time to leave us such a lovely and detailed review.

We're absolutely delighted to hear that our bamboo socks have become such a firm favourite in your household and, most importantly, that your daughter is happy to wear them to school. Her reaction of "yay" to getting new socks really did make us smile!

It's wonderful to hear that you find the bamboo socks so soft and comfortable, and that you're able to match them by feel alone. We're also pleased that you've been able to take advantage of our offers and find them such great value for money.

Thank you for your continued support and for being a repeat customer. We're also glad your latest order arrived so quickly!

We look forward to supplying your family's socks for many more school years to come.

Noté 5 sur 5 étoiles

A superb product from a great company

A superb product from a great company. Arrived bang on time.

18 juin 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you so much for taking the time to leave us such a lovely review.

We're delighted to hear that you're pleased with your purchase and consider it a superb product. It's also great to know that your order arrived right on time.

Thank you for your kind words and for choosing Sock Shop. We really appreciate your support and look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles

5 excellent orders so far

Have now made five orders & each one has been 100%. I’m taken with bamboo products & the sleepwear & underwear have been excellent. My most recent order included a bamboo facecloth that is super soft & a support pillow for my husband that he very much appreciates. Ordering is quick & easy via the website & delivery has been extremely quick.

28 juillet 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you so much for taking the time to leave us such a wonderful and detailed review.

We're delighted to hear that you've now placed five orders with us and that you've been so pleased with every one. It's especially lovely to know that you're enjoying our bamboo range, including the sleepwear and underwear.

We're also pleased that the bamboo facecloth is proving to be super soft and that the support pillow is much appreciated by your husband. It's wonderful to hear that our products are making a difference.

We're glad you've found our website quick and easy to use and that your orders have been delivered so promptly.

Thank you for your continued support and for choosing Sock Shop time and time again. We really appreciate your custom and look forward to welcoming you back for order number six!

Noté 1 sur 5 étoiles

AVOID!

AVOID!! Ordered some socks they arrived with holes in and frayed, sent photos immediately after receiving, contacted customer service they didn't seem bothered one bit, told me I have to arrange return myself before they would even refund or replace. Terrible company.

12 août 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you for taking the time to leave your feedback.

We're very sorry to hear that your socks arrived with holes and fraying, and that you were disappointed with the service you received when you contacted us. This is certainly not the experience we want for our customers.

We appreciate that having to return a faulty item can be frustrating, particularly when the issue was present when you received the order. We have noted your comments regarding the returns process and the way your enquiry was handled, and will ensure this feedback is passed to the relevant team.

We're sorry that on this occasion we did not meet the standards you expected from us, and we appreciate you bringing this to our attention. If you still wish to obtain a refund then we would appreciate you returning so we can take a look at what has happened

Noté 5 sur 5 étoiles

Just perfect for what I needed…

Just perfect for what I needed Comfortable and good colouring
Delivery was on time with no problems
And ordering was easy and straightforward.

12 août 2026
Avis spontané
Logo de SOCKSHOP

Réponse de SOCKSHOP

Thank you for taking the time to leave us such a lovely review.

We're delighted to hear that your purchase was just what you needed and that you found it comfortable with colours you liked. It's also great to know that your order arrived on time and that you found the ordering process easy and straightforward.

We really appreciate your feedback and look forward to welcoming you back to Sock Shop again soon.

Noté 5 sur 5 étoiles

I have had no problems with this…

I have had no problems with this company in the past, unfortunately in my last order I had picked the wrong items and have had to return them for a refund.
When I receive confirmation of the refund I will place another order.

12 août 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you for taking the time to leave us your feedback.

We're pleased to hear that you've had no problems with Sock Shop in the past, and we're sorry that you selected the wrong items with your latest order and have had to return them.

We hope your refund is processed promptly, and we look forward to welcoming you back when you're ready to place your next order.

Thank you again for your continued support.

Noté 5 sur 5 étoiles

Excellent

Excellent very speedy service and good products. Since I discovered sockshop I always use them. Would definitely recommend.

12 août 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you so much for taking the time to leave us such a wonderful review.

We're delighted to hear that you've been so pleased with our products and speedy service. It's especially lovely to know that since discovering Sock Shop, you've continued to choose us for your purchases.

Thank you for your recommendation and continued support. It really means a lot to us, and we look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles

I buy my grandchildren socks because…

I buy my grandchildren socks because they are bamboo any do not irritate there skin they are brilliant

12 août 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you so much for taking the time to leave us such a lovely review.

We're delighted to hear that you buy our bamboo socks for your grandchildren and that they find them comfortable and non-irritating. It's wonderful to know that our socks are working so well for them.

Thank you for choosing Sock Shop and for your kind feedback. We really appreciate your support and look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles

The right socks at the right price…

The right socks at the right price promptly delivered. Add a clear, easy to use website. What more can I ask for?

6 août 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you so much for taking the time to leave us such a fantastic review.

We're delighted to hear that you found exactly the right socks at the right price, with prompt delivery and a clear, easy-to-use website. It sounds like we've ticked all the boxes!

Your kind words mean a great deal to us, and we really appreciate your support. We look forward to welcoming you back to Sock Shop again soon.

Noté 5 sur 5 étoiles

The product was good quality

The product was good quality, easy to order. Love the colourfulness of these socks - who wants to roam about in grey and beige!
My only concern was trying to find where the parcel was left by Royal Mail. (Still, better that the spurious Amazon drivers in their non MOT'd vans!)

10 août 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you for taking the time to leave us such a colourful review!

We're delighted to hear that you're pleased with the quality of the socks and found them easy to order. We couldn't agree more about adding a bit of colour – grey and beige can certainly take a back seat!

We're sorry to hear that you had some difficulty locating where Royal Mail had left your parcel. We appreciate your feedback regarding the delivery experience and will certainly take this on board.

Thank you again for choosing Sock Shop and for your lovely comments. We hope you enjoy your colourful new socks!

Noté 5 sur 5 étoiles

Very good quality ‘ soft top’ socks in…

Very good quality ‘ soft top’ socks in nice colours and at a very good price. My husband loves them and finds them very soft and comfortable.

31 juillet 2026
Avis spontané
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Réponse de SOCKSHOP

Thank you for taking the time to leave us such a lovely review.

We're delighted to hear that your husband is enjoying our Soft Top socks and finds them so soft and comfortable. It's also great to know that you're pleased with the quality, choice of colours, and value for money.

Thank you for choosing Sock Shop and for your kind feedback. We really appreciate your support and look forward to welcoming you back again soon.

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