Their customer support team is extremely friendly and responsive. I've worked with multiple people and they've all been fantastic. It's been a great experience and I'd highly recommend Sourgum for you... Voir plus
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Lisez les avis des autres
It was so easy to order and have the dumpster removed. Coordinating all vendors for a build can be challenging. We appreciate Sourgum making it easy and working to meet our needs
Easy to work with, no hidden fees, if you don't understand something you call and they will help you understand, they really gave me a huge help when I needed it so bad. Definitely a go to company, no... Voir plus
I’m not sure how cost competitive your company is however, your response time was impressive as the dumpster arrived at my home within 48 hours. That being said, I was disappointed in the number of h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Sourgum
Écrit par l'entreprise
Sourgum is a smarter waste and recycling solution built on the radical idea that you deserve to know exactly what we're paying for—every cost transparent, every hauler vetted, and every service tracked—whether you're managing one site or 1,000.
A single partner across every location ensures issues are resolved quickly and changes are handled without operational disruption, all backed by coordinated execution and accountability.
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A little more about us:
Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.
We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.
From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.
For more information, visit sourgum.com.
A single partner across every location ensures issues are resolved quickly and changes are handled without operational disruption, all backed by coordinated execution and accountability.
A little more about us:
Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.
We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.
From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.
For more information, visit sourgum.com.
Coordonnées de contact
Trusted by Thousands
4,4
Excellent
570 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Great Service
Fair pricing, easy communication, and great customer service. I will be using this service again.
19 mai 2025
Avis spontané
Réponse de Sourgum
Thank you for the great feedback, Matthew! We’re happy to hear that you found our pricing fair, communication easy, and service top-notch. We look forward to working with you again!
Prices were sketchy
Prices were sketchy.
Online vs over the phone. Lot of inconsistencies.
16 juin 2025
Réponse de Sourgum
Thank you for the feedback Lance, we are communicating via email. upon further inspection, I see you were provided pricing for a container in a different county than your initial project from a lead that was submitted by you online. We are at the mercy of the pricing of facilties within the county the materials originate from in accordance with state and local laws.
Our main goal is transparency and honest business and we are committed to ensuring your experience with us is well received. Please reach out to support and we will make sure to address your concerns to our best ability.
Great service
Great service. Reasonable rates. Ended up needing additional roll offs and they didn't skip a beat. Thanks Guys!
5 juin 2025
Réponse de Sourgum
Thank you for the kind words, Eric! We're glad we could keep things running smoothly, We appreciate your business and are always here to help with your next project!
Amazing communication!
Consistent communication and assistance are the best way to get anything done, and Sourgum does not fall short with this at all. Would definitely recommend them to other contractors looking for a dumpster/waste removal.
9 juin 2025
Réponse de Sourgum
Thank you for the thoughtful review, Marc! We're glad to hear our consistent communication and support made a difference. We truly appreciate the recommendation and look forward to continuing to support your projects!
You charged me $40 extra dollars for a…
You charged me $40 extra dollars for a mattress and if I was told about the extra charge I would not have put the mattress in the container
9 juin 2025
Réponse de Sourgum
Thank you for sharing your feedback Adrian, The mattresses are a prohibited item as notated in your confirmation email and the pick up notification. We try our best to be transparent with all costs involved with prohibited items as the county disposal facilities charge additional for the items disposal.
We are committed to transparency and doing honest business, If your confirmation says otherwise or you felt we did not notify you properly. we would like to ensure your experience was 5 stars. Please do not hesistate to reach out to us at Support@sourgum.com and we would be more than happy to see what we can do.
Reliablecservice
2 juin 2025
Réponse de Sourgum
Thank you for the 5 star review Oz! We strive for Reliable service and look forward to helping you with any projects you may have in the future.
Bring back auto recurring schedule without fees
We are disappointed about the change in the auto pick up schedule. It should still stay on a consistent schedule instead of trying to squeeze out more money out of the customer if they miss the notification about pick up or will incur a cost of additional days if no response by 12pm.
4 juin 2025
Réponse de Sourgum
Thank you for your feedback Millicent, I have voided the invoice for the rental extensions. Please reach out to your dedicated account manager should you encounter any issues in the future as we are dedicated to ensuring you have a positive experience.
Réponse de Sourgum
Thank you for your feedback, Efrain! We're glad to hear the process was easy, affordable, and met your expectations. If there's anything we can do to make your next experience even better, don’t hesitate to let us know!
If I could give Sourgum zero stars I…
If I could give Sourgum zero stars I would. I ordered a 10 yard dumpster that was the smallest dumpster I had ever seen. While I had it for 2 weeks they dropped the dumpster off at 3 pm on the first day which meant I couldn’t do much that day. Then I ended up having emergency surgery so I couldn’t fill the dumpster up in time so my dumpster was half empty. Then I get charged another $111 because they claimed my dumpster was over the weight … I had no furniture in there just cardboard boxes and old lawn ornaments. It was a total fraud to say the least the dumpster was smaller than what I ordered the dumpster was half full with non heavy items and then they can just claim that it was overweight and just charge you whatever more money they want. Total fraud do not use them!!!!!!
14 mai 2025
Avis spontané
Réponse de Sourgum
Thank you sharing your second experience with us, Yasmin. We want to assure you that our weight calculations are based on the official weight tickets provided by state-regulated facilities. These facilities adhere to strict regulations and employ certified scale masters who ensure the accuracy and reliability of the weighing process. We rely on their expertise and equipment to determine the weight of the waste being disposed of. A copy of the ticket was sent you upon the completion of your rental.
Please do not hesitate to contact us! We are committed to addressing your concerns and hope to provide a better experience next time.
DUMPSTER RENTAL
The deliver was right on time and pickup came a few hours early but it was ready to go. The only reason it wasnt a 5 star rating was there was still trash from previos rental in dumpster. Wet school books, magazines, house hold items. About 5 contrator bags (20 gallon) at 20 to 30lbs each by the time i bagged it up. It took about 30 minutes to clean it up then start my job. Other wise staff, call backs and scheduling were great. Thanks i will use you again and recommend you.
25 avril 2025
Avis spontané
Réponse de Sourgum
Thank you so much for your feedback and for taking the time to share your experience. We're glad to hear the delivery and pickup were timely and that our staff and scheduling met your expectations. We sincerely apologize for the leftover debris in the dumpster from the previous rental—that's not the standard we aim to uphold.
Your comments help us improve, and we'll be sure to follow up with our team to prevent this issue in the future. We truly appreciate your business and your willingness to recommend us. We look forward to serving you again!
Bad service 😡
19 mai 2025
Réponse de Sourgum
Thank you for your feedback, Elder. We're truly sorry to hear about your experience and appreciate you bringing it to our attention. Your satisfaction means a great deal to us, and we’d like the chance to make things right. If you're open to it, please contact us directly at support@sourgum.com so we can better understand what happened and work toward a resolution.
We hope to have the opportunity to serve you again and provide the experience you deserve.
Glad I Gave Them a Chance!
I recently used SourGum Waste and had a very positive experience. Initially, I was a bit hesitant to go with them because of some negative reviews I came across, but I’m glad I gave them a chance.
Their pricing was the most reasonable out of all the companies I looked into, and the customer service was excellent throughout the process. Communication was clear and timely, which made coordinating everything much easier.
While they did miss the original scheduled pickup date, they were quick to apologize and arranged for the dumpster to be picked up the very next business day. I appreciated the accountability and how smoothly they handled the delay.
Overall, SourGum delivered on what they promised and made the process hassle-free. I wouldn’t hesitate to use them again.
2 mai 2025
Avis spontané
Réponse de Sourgum
Thank you so much for giving us a chance and for sharing your experience! We understand how important trust and reliability are, and we're glad we were able to meet your expectations. We're happy to hear our team was able to resolve the delay quickly and to your satisfaction. Clear communication and accountability are top priorities for us, and it's great to know they made a difference for you. We truly appreciate your kind words and look forward to serving you again in the future!
Highly Recommend Sourgum Waste
Highly Recommend Sourgum Waste. They are very responsive and helpful!
23 mai 2025
Réponse de Sourgum
Thank you for the high recommendation Chris! We try our best to make sure you have the best experience possible.
Kendrick Evans is AWESOME!
My account executive Kendrick Evans has been absolutely amazing! I needed a dumpster quote for 3 separate projects, and he sent me over the quotes the same day! I love that this is a 1 stop shop for all our dumpster needs. I highly recommend Sourgum, and a HUGE thank you to Kendrick for making my life soooo much easier!
22 mai 2025
Avis spontané
Réponse de Sourgum
Thank you so much for the amazing feedback! We're thrilled to hear that Kendrick was able to support you so quickly and effectively—he truly is a rockstar! We love being your one-stop shop for dumpster solutions, and it's great to know we're making your projects easier to manage. We'll be sure to pass your kind words along to Kendrick. Thanks again for recommending Sourgum—we're always here when you need us!
Excellent service
Excellent service , friendly and always on time for pick up and delivery .
21 mai 2025
Avis spontané
Réponse de Sourgum
Thank you for the 5 star review Biju! We strive for best in class service everytime!
Dumpster delivered on time all three…
Dumpster delivered on time all three times and picked up with ease. Everyone I spoke with was very helpful and pleasant. The only thing I did not like was having to leave a message each time, but to be fair someone called me back very quickly each time. I would highly recommend Sourgum
19 mai 2025
Réponse de Sourgum
Thank you so much for your kind words and for being a repeat customer, Eric. We're glad to hear that your dumpsters were delivered and picked up smoothly and that our team was helpful and pleasant throughout your experience. We're thrilled to have earned your recommendation and look forward to serving you again in the future!
Réponse de Sourgum
We appreciate your 5 star feedback, Tyreeca. We try our best to be the best in the industry!
The over weight from just furniture was…
The over weight from just furniture was almost the price of a second dumpster according to the weight they said .
14 mai 2025
Réponse de Sourgum
Thank you for your feedback, Jon. At Sourgum, transparency is a top priority, and we strive to keep our customers informed about all pricing and potential fees in our order confirmations. Overage charges from the disposal facility are something we must unfortunately pass along when they occur. We assure you the tickets are provided to us by state regulated facilities. We appreciate your understanding and hope to service you again.
Charged $325:over original $640
Charged $325:over original $640 . All incluse was confusing
12 mai 2025
Réponse de Sourgum
Thank you for sharing your experience, Moshe. We advised you that all inclusive pricing included the weight limit of 3 tons and included rental days within your rental. If you were to go over the included weight we advised that you would be responsible for the extra materials that were disposed of at the facility. The final weight in the container was 5.75 tons which made you responsible for 2.75 tons of weight.
Our goal is to provide clear and transparent information to our customers, helping them understand the factors that contribute to their final bill.
If you have any further questions or need additional assistance, please feel free to reach out.
Easy scheduling and drop off and pick…
Easy scheduling and drop off and pick up was so prompt. Also, very clean dumpster!
7 avril 2025
Avis spontané
Réponse de Sourgum
Thank you so much for your wonderful review Donna! We're delighted to hear that you found our scheduling process easy and our drop-off and pick-up prompt. Thanks for choosing Sourgum!
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