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Sourgum Avis 

570
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Their customer support team is extremely friendly and responsive. I've worked with multiple people and they've all been fantastic. It's been a great experience and I'd highly recommend Sourgum for you... Voir plus

Noté 5 sur 5 étoiles

It was so easy to order and have the dumpster removed. Coordinating all vendors for a build can be challenging. We appreciate Sourgum making it easy and working to meet our needs

Noté 5 sur 5 étoiles

Easy to work with, no hidden fees, if you don't understand something you call and they will help you understand, they really gave me a huge help when I needed it so bad. Definitely a go to company, no... Voir plus

Noté 4 sur 5 étoiles

I’m not sure how cost competitive your company is however, your response time was impressive as the dumpster arrived at my home within 48 hours. That being said, I was disappointed in the number of h... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de gestion des déchets

À propos de Sourgum

Écrit par l'entreprise

Sourgum is a smarter waste and recycling solution built on the radical idea that you deserve to know exactly what we're paying for—every cost transparent, every hauler vetted, and every service tracked—whether you're managing one site or 1,000.

A single partner across every location ensures issues are resolved quickly and changes are handled without operational disruption, all backed by coordinated execution and accountability.

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A little more about us:

Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.

We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.

From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.

For more information, visit sourgum.com.

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Trusted by Thousands

Modern solutions, transparent pricing — waste & recycling made simple

4,4

Excellent

TrustScore 4.5 sur 5

570 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,4

Tous les avis

(570)

106 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent great service and on time

Excellent great service and on time

22 mai 2026
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Réponse de Sourgum

Gio,

Thanks so much for sharing this positive review. Reliable, on-time service is what we strive for, and we're thrilled to learn that this resonated with your experience.

Noté 1 sur 5 étoiles

Bad Customer Service

Company did not listen to our instructions, also were quite over priced

26 mai 2026
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Réponse de Sourgum

Hi Pete,

Thank you for taking the time to share your experience -- we regret that we missed the mark, and that you were surprised by the final cost of your rental. We strive to provide transparent pricing, and your feedback is valuable as we continue to improve our communication and overall experience.

Noté 5 sur 5 étoiles
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Réponse de Sourgum

Hi Kirby,

Thank you so much for sharing your positive review. We're thrilled that you had a great experience with us!

Noté 5 sur 5 étoiles

Reliable

Reliable, dependable experience each time we have used their services.

21 mai 2026
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Réponse de Sourgum

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a reliable and pleasant experience with us each time. Consistency is something we take great pride in, and your feedback means a lot to our team. We value your continued business and look forward to working with you again!

Noté 5 sur 5 étoiles

Courteous and Efficient combined

The team is responsive and follows directive always
they go above and beyond to accommodate requests

18 mai 2026
Avis spontané
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Réponse de Sourgum

Hi Upenda,

Thanks so much for your positive feedback! We're thrilled to hear our team has been responsive and attentive with you. Taking an anticipatory approach with our customers is core to our values, so it’s great to hear that came through in your experience. We value the opportunity to work with you and appreciate your continued partnership.

Noté 5 sur 5 étoiles

Great service

On time and driver was very helpful

13 mai 2026
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Réponse de Sourgum

Hi Greg,

Thanks so much for your positive review and for your vote of confidence in our service standards! We look forward to assisting you again in the future.

Noté 2 sur 5 étoiles

Poor communication

Poor communication. Late pick up. Not happy at all

12 mai 2026
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Réponse de Sourgum

Thank you for your feedback, Lonnie. I’m sorry to hear that your experience didn’t meet expectations.

I reached out to you directly to better understand where we may have missed the mark, and I look forward to learning more about your experience. Your insights are incredibly valuable as we continue working to improve our customer experience.

Thank you again for taking the time to share your feedback.

Noté 5 sur 5 étoiles

Pretty straight forward and quick

Pretty straight forward and quick. And the pricing is nice as well. Cant beat that.

13 mai 2026
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Réponse de Sourgum

Hi Rick,

Thank you for your great review. We're thrilled to hear you had a positive experience with us! We appreciate your business and hope to have the opportunity to support you in your future projects.

Noté 5 sur 5 étoiles

Service

Great service

11 mai 2026
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Réponse de Sourgum

Hi Terry,

Thanks so much for sharing your feedback. It's great to hear that our commitment to reliable, on-time service came through in your experience.

Noté 5 sur 5 étoiles

great price

Easy to order, easy return. Great price

7 mai 2026
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Réponse de Sourgum

Hi Beverly,

Thanks so much for your positive review and vote of confidence in our service standards and competitive pricing!

Noté 5 sur 5 étoiles

Schedule

Schedule. On time. Price.

8 avril 2026
Avis spontané
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Réponse de Sourgum

Hi Paul,

Thanks for the 5-star review! It's great to hear that our commitment to competitive pricing and reliable, on-time service resonated with your experience.

Noté 3 sur 5 étoiles

Good service but they get you on over weight charges

They were very communicative. We got to keep the dumpster 2 weeks, they picked up when they said they would. That part was great.

I made the above review prior to finding out they charged me for being 2.5 tons over on weight. My pick up truck holds 2 tons so having a 15 yard container (4 of my pick up trucks volume wise) filled below the line with mostly wood and paper to be be that much over was crazy. They put a weight limit of 1.5 ton (less than what my pick up truck can hold), then give a lower price than competition b/c they make it up on the over weight charge. I feel taken. My bad for not comparing weight limits with other vendors. So they ended up costing more.

But the service was good as stated in the beginning. Who knew paper and scraps of wood would weigh that much.

28 avril 2026
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Réponse de Sourgum

Hi Joanne,

Thank you for your feedback—we’re glad to hear you had a positive experience with our communication, flexibility, and pickup.

I'm sorry to hear about your frustration around the weight charges. Materials like wood and paper can be heavier than they appear, but we understand how this can feel unexpected. We’ll continue working to make weight limits and pricing clearer upfront to avoid surprises.

Noté 5 sur 5 étoiles

Sourgum is the best dumpster company …

Sourgum is the best dumpster company in Irvington
They work with me excellent arriving in time and olso with price
I recommend to use Sourgun

20 avril 2026
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Réponse de Sourgum

Hi Jose,

Thank you so much for sharing such a strong vote of confidence in Sourgum! It's wonderful to know that our commitment to competitive pricing and reliable, on-time service stood out in your experience.

Noté 5 sur 5 étoiles

Fast and easy service

Fast and easy service. This was the first time needing this service and they made it easy with no stress.

27 avril 2026
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Réponse de Sourgum

Hi Herb,

Thanks so much for sharing this positive review! We're so glad you had a positive experience with us. Providing on-time and hassle-free service is incredibly important to us, and we're thrilled to know that came through in your experience.

Noté 5 sur 5 étoiles

Great service

Great service, communication, and timely!!! I would use this company again.

22 avril 2026
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Réponse de Sourgum

Hi Amado,

Thank you so much for your sharing this review. We're thrilled to hear you had a positive experience with us. We look forward to working with you again in the future!

Noté 4 sur 5 étoiles

Everything was good just a pain not to…

Everything was good just a pain not to have monthly payment option

21 avril 2026
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Réponse de Sourgum

Hi Julie — thank you for your feedback! We’re so glad to hear that your overall experience was positive. We understand that not having a standard monthly payment option can be inconvenient, and we appreciate you calling that out. We’re always looking for ways to enhance the customer experience, and insights like yours play an important role in shaping those improvements. Thanks again for taking the time to share your thoughts.

Noté 1 sur 5 étoiles

I had a very disappointing experience…

I had a very disappointing experience with this company. Their service was consistently not on time, which caused unnecessary inconvenience. I had already paid the agreed amount, and there should have only been one charge, but they overcharged me and took extra money without proper explanation. On top of that, when I tried to contact them to resolve the issue, they would not answer the phone or return calls. Very unprofessional and frustrating experience. I would advise others to be cautious before using this company.

20 avril 2026
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Réponse de Sourgum

Hi Jeffrey,

Thank you for your candid feedback. I’m sorry to hear that your rental didn’t go as smoothly as expected, and understand how frustrating that must have been.

I tried connecting with you by phone and email to discuss your experience in greater detail. We always aim to provide clear communication and and a seamless process, and I'd love to better understand from you where we fell short.

We welcome the opportunity to connect directly and make this right. Please feel free to get in touch at your convenience.

Noté 5 sur 5 étoiles

Very reliable company

Very reliable communication and will get you a great and competitive price. Very happy to have found them,

21 avril 2026
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Réponse de Sourgum

Hi Dan — thank you so much for taking the time to share your positive experience! Reliable communication and competitive pricing are things we take a lot of pride in, so it means a lot to see that reflected in your feedback.

Noté 5 sur 5 étoiles

Best Servise

Best Servise, everything on time to move our project on schedule.

15 avril 2026
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Réponse de Sourgum

Hi Viktor,

Thank you so much for sharing your positive review! We're thrilled to hear you had a great experience with us, and look forward to the opportunity to serve you again in the future.

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