Jacqueline was very professional and guided me through the booking process after finding us an ideal cruise. She made me relax and didn't rush me to book the cruise and gave me time to ensure it was... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Lo... Voir plus
L'entreprise a répondu
Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Voir plus
L'entreprise a répondu
I already knew which cruise I wanted to book but had problems completing the booking online. It was a simple telephone transaction completed quickly without issue
À propos de l'entreprise
- Agence de voyages en bateaux de croisière
- Agence de croisières
- Agence de voyages
- Agrégateur de voyages
- Centre de vaccinations internationales
- Salon de voyage
À propos de Southampton Cruise Centre
Écrit par l'entreprise
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Coordonnées de contact
298 Highfield Road, FY4 3JU, Blackpool, Royaume-Uni
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Excellent
375 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Communication
Helped with all our enquiries in a extremely helpful & knowledgeable way
18 juillet 2026
Réponse de Southampton Cruise Centre
Hi Louise,
Thank you for your lovely review.
We really appreciate you taking the time to share your experience, and we're so pleased you chose Southampton Cruise Centre for your holiday.
We hope you have a wonderful cruise, and if there's anything else you need before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
Excellent service booking is so easy.
Excellent service booking is so easy with Southampton Cruise Centre Jayne made sure she covered our requirements and we were happy with everything she recommended. We will definitely use them for our next cruise
18 juillet 2026
Réponse de Southampton Cruise Centre
Hi Jayne,
Thank you for your lovely review.
We're so pleased you had such a positive experience booking with Southampton Cruise Centre, and it's wonderful to know you'll be returning to book your next cruise with us.
We'll make sure your kind comments are passed on to Jayne. We hope you have a fantastic holiday, and we look forward to helping you again soon.
Kind regards,
Southampton Cruise Centre
Sam was amazing
Sam was amazing. We called as we had never been on a cruise before. She made sure we had the most appropriate room, fully understood everything included in our booking, told us about logistics before during and after and raved about the entertainment. So glad called.
18 juillet 2026
Réponse de Southampton Cruise Centre
Thank you for your wonderful review.
We'll make sure your lovely comments are passed on to Sam. She'll be thrilled to know she helped make your first cruise booking such a positive experience.
Thank you for putting your trust in Southampton Cruise Centre. We hope you have an amazing first cruise, and if you need anything before you sail, we're only a phone call or email away.
Kind regards,
Southampton Cruise Centre
A very helpful booking agent
A very helpful booking agent, made the whole booking of this holiday do easy.
Thanks to Rebecca and Heather.
18 juillet 2026
Réponse de Southampton Cruise Centre
Hi Steve,
Thank you for your fantastic review.
Rebecca and Heather will be delighted to receive your kind comments. We'll make sure they're passed on.
Thank you for choosing Southampton Cruise Centre. We hope you have a wonderful holiday, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Excellent
Booking made easy
by helpful lady who handled my booking. She had a good grasp of what I wanted and answered all my questions. Very patient and friendly.
14 juillet 2026
Réponse de Southampton Cruise Centre
Thank you for your lovely review.
We're delighted to hear you felt looked after throughout your booking, and we'll be sure to pass your kind comments on to the team.
We really appreciate you choosing Southampton Cruise Centre and hope you have a fantastic cruise. If there's anything else you need before you travel, we're always here to help.
Kind regards,
Southampton Cruise Centre
Excellent service
Very good experience with the member of staff. She was helpful and knowledgeable. First time using the company, would definitely use again.
17 juillet 2026
Réponse de Southampton Cruise Centre
Hi Lynda,
Thank you for your lovely review.
We're so pleased your first experience with Southampton Cruise Centre was such a positive one, and it means a great deal to know you'd happily book with us again.
We hope you have a fantastic cruise, and if you need anything before you travel, we're only a phone call or email away.
Kind regards,
Southampton Cruise Centre
Good service and friendly
12 juillet 2026
Réponse de Southampton Cruise Centre
Hi Pamela,
Thank you for your review and for choosing Southampton Cruise Centre.
We really appreciate your support and hope you have a wonderful holiday. If you need anything before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Excellent service
Booking was easy and communication great. Very timely responses to queries.
6 juillet 2026
Réponse de Southampton Cruise Centre
Hi Karen,
Thank you for your lovely review and for choosing Southampton Cruise Centre for your holiday.
We're so pleased you've enjoyed your experience with us so far, and we really appreciate you taking the time to share your feedback.
We hope you have a fantastic cruise, and if there's anything else you need before you travel, we're always here to help.
Kind regards,
Southampton Cruise Centre
Always excellent
Everyone I have spoken to has been extremely helpful and knowledgeable and they make the booking process very easy
10 juillet 2026
Réponse de Southampton Cruise Centre
Hi Wendy,
Thank you for your business and for taking the time to leave such a lovely review.
We'll make sure your kind comments are passed on to the team.
We hope you have a wonderful cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Heather and the staff are helpful and…
Heather and the staff are helpful and friendly in finding the cruises and cabins you need. Great work.
16 juillet 2026
Réponse de Southampton Cruise Centre
Hi Lorraine,
Thank you so much for your kind review.
It's always lovely to hear when our team has made the booking experience an enjoyable one. I'll make sure Heather sees your comments.
We really appreciate your support and hope you have a fantastic time on your cruise.
Kind regards,
Southampton Cruise Centre
Very helpful
10 juillet 2026
Réponse de Southampton Cruise Centre
Thank you for your review, Glenn.
We appreciate your business and are delighted you chose Southampton Cruise Centre for your holiday.
Wishing you a fantastic cruise when the time comes.
Kind regards,
Southampton Cruise Centre
Réponse de Southampton Cruise Centre
Thank you for your review, Juliette.
We're delighted you chose Southampton Cruise Centre for your holiday and really appreciate you taking the time to share your feedback.
We hope you have a wonderful cruise!
Kind regards,
Southampton Cruise Centre
Great service
We left this very late to try and find a cruise in a 2 week week window in August. Heather was great at understanding what we wanted and gave us 6 excellent options to look at.
Will definitely use Southampton Cruise again
15 juillet 2026
Réponse de Southampton Cruise Centre
Hi Gareth,
Thank you for your fantastic review.
Heather will be delighted to hear your kind comments, and we're so pleased she could help you find the right cruise.
We really appreciate your support and look forward to helping you again next time. Have a fantastic holiday!
Kind regards,
Southampton Cruise Centre
So easy to book on line and contact by…
So easy to book on line and contact by phone with very helpful staff
14 juillet 2026
Réponse de Southampton Cruise Centre
Thank you for your review.
We're delighted you've had such a positive experience with both our website and our team, and we really appreciate your kind comments.
Wishing you a wonderful holiday, and remember we're only a phone call or email away if you need us before you travel.
Kind regards,
Southampton Cruise Centre
It was quite easy to book
It was quite easy to book, but I wold like to see nest steps
15 juillet 2026
Réponse de Southampton Cruise Centre
Hi Svetlana,
Thank you for taking the time to leave a review.
We're pleased to hear you found the booking process straightforward, and we appreciate your feedback regarding the next steps. Comments like yours help us continue to improve the experience for our customers.
If you have any questions about your booking or what happens next, our team will be happy to help.
Kind regards,
Southampton Cruise Centre
Easy and friendly to book.
Easy and friendly to book.
Best price compare to other agencies
15 juillet 2026
Réponse de Southampton Cruise Centre
Hi Gil,
Thank you for your lovely review.
It's great to know you enjoyed booking with Southampton Cruise Centre, and we really appreciate you taking the time to share your experience.
Wishing you a fantastic cruise!
Kind regards,
Southampton Cruise Centre
I have booked many cruises for myself…
I have booked many cruises for myself and family we have always been very happy with the service
14 juillet 2026
Réponse de Southampton Cruise Centre
Hi Sue,
Thank you for your wonderful review.
Your continued support means a great deal to us, and we're delighted we've been able to help you and your family with so many holidays over the years.
We hope you have another fantastic cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Jennifer was so helpful and answered my…
Jennifer was so helpful and answered my 100 questions!! Thank you so much x
12 juillet 2026
Réponse de Southampton Cruise Centre
Hi Lynsey,
Thank you for your lovely review.
Jennifer will be delighted to read your kind comments, and we're so pleased she could help you book your holiday with confidence.
We hope you have a fantastic cruise, and if you think of question number 101, we're always here to help!
Kind regards,
Southampton Cruise Centre
It was easy to book
It was easy to book, and since my booking I had some question and the customer service is really good, they solved my problem quickly.
9 juillet 2026
Réponse de Southampton Cruise Centre
Thank you for your review, Orsolya.
We're delighted you've had such a positive experience with Southampton Cruise Centre, both when booking and afterwards.
If there's anything else we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
I dealt with Sam and she was great very…
I dealt with Sam and she was great very professional and understanding and she had a good knowledge of the ship as I haven’t been on this one before. She made me feel confident. Not always easy when you’re a lone traveller.
13 juillet 2026
Réponse de Southampton Cruise Centre
Hi Hedda,
Thank you for your wonderful review.
Sam will be delighted to hear your kind comments, and we're so pleased she was able to give you the confidence to book your holiday.
We hope you have a fantastic cruise, and if there's anything you need before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.