South Downs Bikes Avis 

225
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Having bought and currently having my bike serviced there i am more than happy to continue taking my bike back...friendly , helpful and prompt service i will not go anywhere else and i live in Worthin... Voir plus

Noté 5 sur 5 étoiles

Recently had my Specialized hybrid serviced by South Downs Bikes. The knowledge, expertise and customer care provided by Simon and the team make them stand out in comparison with well known high stree... Voir plus

Noté 5 sur 5 étoiles

Excellent prompt service; delivery was well in advance of forecast. Product as stated in description, good product, good value. Very pleased

Noté 5 sur 5 étoiles

This is the first time I have used South Downs Bikes and won’t be the last.Bought some tools and a base layer garment which was actually out of stock! That was not a problem and was informed of a date... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires de vélo

Écrit par l'entreprise

South Downs Bikes offer a wide range of bikes(Specialized, Trek, Cube, Brompton), clothing and accessories from leading cycling brands. Shop our range today.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

225 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(225)

91 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent advice and service

Excellent advice and service, including post purchase bike check

13 mars 2026
Avis spontané
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Réponse de South Downs Bikes

Thank you for the great feedback! We’re glad you were happy with the advice and post-purchase bike check. We really appreciate your support :)

Noté 5 sur 5 étoiles

Fantastic service,very speedy delivery…

Fantastic service,very speedy delivery & very reasonable price ,1st class company to deal with

28 février 2026
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Réponse de South Downs Bikes

Thank you for the fantastic review! We’re really pleased you were happy with the price, service, and speedy delivery. We truly appreciate your support and kind words!

Noté 5 sur 5 étoiles

Always friendly and keen to help

Always friendly and keen to help. I’ve bought 2 bikes from them over the last 5 years. Great service.

11 mars 2026
Avis spontané
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Réponse de South Downs Bikes

Thank you for the continued support! We’re really pleased to hear you’ve had great service over the years, and we truly appreciate you choosing us for both bikes. See you again soon!

Noté 5 sur 5 étoiles

Great friendly service

I bought a bike from South Downs Cycles and was very pleased with the service. Before ordering, I spoke with Martin, the owner, who was friendly and gave helpful advice.

After I placed the order online, Martin rang to explain that the bike had just sold out. He offered the same model in a different colour, which normally costs £250 more, but honoured the original price.

Very helpful and straightforward service. I would happily recommend South Downs Cycles.

4 mars 2026
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Réponse de South Downs Bikes

Thank you for the wonderful feedback! We’re really pleased Martin could help and that everything was handled in a straightforward way, including sorting an alternative model at the original price. We truly appreciate your recommendation and support!

Noté 5 sur 5 étoiles

My purchase was based on price

My purchase was based on price ! South Downs bikes offered the best price ! A easy simple transaction followed up with a speedy delivery! I Would definitely recommend , and i will definitely buy from South Downs bikes again in the future .⭐️⭐️⭐️⭐️⭐️

27 février 2026
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Réponse de South Downs Bikes

Thank you for the great review! We're glad you found a great price and that everything went smoothly with quick delivery. We really appreciate the recommendation!

Noté 5 sur 5 étoiles

Exceptional Service

I recently purchased a Specialized Levo from South Downs Bikes and couldn’t be more pleased with the experience.

I dealt directly with Martin, the owner, who was incredibly helpful from start to finish. I managed the entire purchase over the phone, and Martin made the process straightforward, clear, and completely stress-free.

The bike was delivered to my home, and the gentleman who brought it was extremely helpful and knowledgeable. Importantly, he was also a mechanic, meaning he was fully capable of handling any issues if they had arisen (none did). This really stood out to me, as a previous purchase from another bike shop resulted in having to return a bike due to issues, and the delivery person on that occasion wasn’t a mechanic which caused unnecessary delays and inconvenience.

It’s clear that Martin genuinely cares about the reputation of his business. The level of service was exceptional throughout. I only wish every bike shop were this easy to deal with.

I would highly recommend South Downs Bikes to anyone considering a purchase.

23 février 2026
Avis spontané
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Réponse de South Downs Bikes

Thank you so much for the incredible review! We’re delighted to hear you’re pleased with your new Levo and that the whole process felt straightforward and stress-free. Martin and the team take great pride in making sure every bike is delivered properly set up and supported by experienced staff, so your comments really mean a lot. We truly appreciate the recommendation and wish you many fantastic rides ahead!

Noté 5 sur 5 étoiles

Excellent service

Excellent service , very fast delivery .

19 février 2026
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Réponse de South Downs Bikes

Thank you for the great review! We’re really pleased you were happy with the service and fast delivery. Much appreciated :)

Noté 5 sur 5 étoiles

Right part Right price good delivery

Right part Right price good delivery

17 février 2026
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Réponse de South Downs Bikes

Thanks for the great feedback! We’re glad you found the right part at the right price and that delivery hit the mark

Noté 5 sur 5 étoiles

South Downs bikes is an amazing cycling…

South Downs bikes is an amazing cycling shop, run by a true gentleman. 100% recommend this place to anyone.

1 février 2026
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Réponse de South Downs Bikes

Thank you so much for the fantastic review! That really means a lot to us. We truly appreciate the recommendation and your support. Hope to see you again soon!

Noté 5 sur 5 étoiles

Wow that was Quick.

Wow that was Quick.
Ordered a Rockhoper, great priced bike at about 4.30 on a Wednesday. Email to check weight at 7.30pm
Phone call at about 10.30 Thursday to check I'd be in between 5 to 7pm
Bike delivered by South Down Bikes, not a delivery agent.
Fully set up and suspension tuned for my weight at 5.10pm, 25 hrs after ordering.
Fantastic bike. Very pleased with Service and price.

12 février 2026
Avis spontané
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Réponse de South Downs Bikes

Thank you for the fantastic review! We’re delighted you were happy with the quick turnaround and personal delivery. Getting your Rockhopper set up and tuned ready to ride is exactly how we like to do things. Enjoy the bike, and we really appreciate your support!

Noté 5 sur 5 étoiles

Friendly and happy to chat

Friendly and happy to chat. Even for a simple cheap product.

13 janvier 2026
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Réponse de South Downs Bikes

Thanks for the great feedback! We’re always happy to chat and help out, no matter how small the purchase. Much appreciated :)

Noté 5 sur 5 étoiles

Perfectly brilliant !

Martin was so friendly and helpful as were the entire staff at Storrington. I've called in many times over the years but the store is some distance from where I live so I used to shop more locally.
Not anymore. Southdown Bikes is firmly my favourite bike shop now.

16 décembre 2025
Avis spontané
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Réponse de South Downs Bikes

Thank you so much for the lovely review! Martin and the Storrington team will be delighted to hear this. We really appreciate you making the journey to see us, and we’re proud to be your favourite bike shop!

Noté 5 sur 5 étoiles

Cost and speed of delivery

Cost and speed of delivery

18 janvier 2026
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Réponse de South Downs Bikes

Thanks for the feedback! We’re glad you were happy with both the price and the delivery speed

Noté 5 sur 5 étoiles

Bought a shimano wireless from there…

Bought a shimano wireless from there came perfectly boxed and was quick delivery. Arrived in estimated time aswell

1 janvier 2026
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Réponse de South Downs Bikes

Thank you for the review! We’re glad everything arrived well packaged and on time — enjoy your new Shimano setup!

Noté 5 sur 5 étoiles

Great service fast delivery

Great service fast delivery

8 janvier 2026
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Réponse de South Downs Bikes

Thanks for the great feedback! We’re glad you were happy with the service and fast delivery — much appreciated

Noté 5 sur 5 étoiles

Cube mtb

Absolutely fantastic service. Friendly and kept me informed with everything. I dealt with Andrew and he couldn’t of been more helpful.

7 janvier 2026
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Réponse de South Downs Bikes

Thank you for the fantastic review! Andrew will be delighted to hear your kind words. We’re really pleased you felt well looked after and kept informed throughout — much appreciated!

Noté 5 sur 5 étoiles

Great service

Great service , repairs carried out professionally, quickly and at reasonable cost . What more can you say
But thanks 👍

8 janvier 2026
Avis spontané
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Réponse de South Downs Bikes

Thank you for the fantastic review! We’re glad you’re happy with the repairs and the service — your support is really appreciated 👍

Noté 5 sur 5 étoiles

Purchased a gift token for a son in-law…

Purchased a gift token for a son in-law so straight forward this time. I have used them in the past for other items and well worth a trip out.

21 décembre 2025
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Réponse de South Downs Bikes

Thank you for the great review! We’re glad the gift token purchase was straightforward and that you’ve enjoyed shopping with us before — we really appreciate you making the trip out to see us.

Noté 5 sur 5 étoiles

I have used South Downs bikes a number…

I have used South Downs bikes a number of times from buying riding gear to having full bikes built up. They have an Incredibly hard working team. Going above and beyond for me on more than 1 occasion , once before even offering me parts of their personal bike to get me back on the trail. A proper bike shop with real knowledge and understanding of the sport we all love so much. Big thank you to the team.

1 janvier 2026
Avis spontané
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Réponse de South Downs Bikes

Thank you so much for the fantastic feedback. We’re really grateful for your continued support and pleased the team has been able to help keep you riding, even in tricky moments. It means a lot to be described as a proper bike shop — we truly appreciate it!

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