the descriptions of the contact lenses never quite matches what my prescription says. the options of lenses to choose from dont appear the same. its difficult to choose two different lenses in one tra... Voir plus
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the descriptions of the contact lenses never quite matches what my prescription says. the options of lenses to choose from dont appear the same. its difficult to choose two different lenses in one tra... Voir plus
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Staff were helpful and my needs were met with organising new contact lenses. The optometrist went out of her way so I could log-in and order and even checked/compared costs for me. Relaxed atmospher... Voir plus
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Excellent service! Unfortunately I wasn’t happy with my prescription sunglasses, they were too big and just didn't look right. This wasn’t an issue, they said no problem just pick another pair and we... Voir plus
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Overall from start to finished of getting a new eyeglasses, I highly recommend Specsavers CBD ... Friendly staff and an awesome Optometrist who understood my needs and it is so GREAT to be able to see... Voir plus
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Richmond Nelson Branch
What can I say what a great team of people couldnt fault the service received.
I received a call from Julie yesterday morning saying my glasses had arrived in store .Sent by courier to my address in Westport overnight received early this morning.
Highly recommend Spec Savers Richmond Mall Branch .
Thanks Rob Jones

Réponse de Specsavers
From the moment I walked in to the moment I walked out I was taken care of by very friendly staff.

Réponse de Specsavers
The entire process was very easy, I had no trouble navigating the website. Delivery was super fast and the glasses fit perfectly

Réponse de Specsavers
I had a great experience at Specsavers New Lynn. The optometrist was professional, thorough, and took the time to explain everything clearly, making me feel comfortable throughout the appointment. The staff were also fantastic—they quickly booked me in and were friendly, efficient, and helpful from start to finish. Excellent customer service all around. Highly recommend!

Réponse de Specsavers
Friendly helpful because i hand't had eyes tested before very happy with my glasses

Réponse de Specsavers
The staff in Napier are very caring and helpful and I couldn’t be happier with the whole experience. They worked around my disability and made it so much easier for me. I’ve been there twice now and have been treated incredibly well on both occasions. Their prices are so much cheaper than I’ve been paying in the past and they have a good range of frames to choose from too. I would highly recommend them.

Réponse de Specsavers
great, friendly and helpful staff, helped me find a nice pair of adidas glasses that are perfect. Great service and fast delivery

Réponse de Specsavers
FRIENDLY AND EFFICIENT STAFF

Réponse de Specsavers
Turned up 15 min early for my appointment, waited 45 min in the shop at Chartwell, went to the counter to remind them, got told I have missed my appointment as I didn't come back to the counter at my appointment time, what a joke.
Emailed them twice over the last 2 weeks and just got absolutely no reply whatsoever , please don't tell me to submit this somewhere else like all your other replies, Specsavers Chartwell you suck and I wont be walking into another store ever!!!
Staff are friendly, helpful and knowledgeable. A quick process with them all being efficient in their roles.

Réponse de Specsavers
This morning I went into Timaru specsavers and was greeted by Hey. My glasses had a broken arm due to my dog getting my glasses. She very quickly found a pair of frames that fitted my lenses perfectly. She was so helpful and solved my issue very quickly . One very happy customer thanks again Hey.

Réponse de Specsavers
As indicated. Comfortable, professional, robust and to the point.

Réponse de Specsavers
Eric, Maka, and Hilary, I just wanna say they were all perfect. This was my first time getting my eyes checked and getting a glasses, it was surprisingly comfortable and their energy is just top tier. At first I thought it would be awkward, but as the conversation grew, they were enthusiastic with their jokes and stories. Love Maka for his jokes, Hilary for her stories, and Eric for his calm aura!

Réponse de Specsavers
Pretty average delivery time and so I ran out of lenses. Wouldn't use again

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Staff were friendly, knowledgeable, efficient and helpful.

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Specsavers the store always awesome every step of the way. Ordering contacts for them to then come from AU was dissappointing!

Réponse de Specsavers
Good service, friendly staff, very helpful. Thanks to Steve Nicole and Michelle for being kind and offering help.

Réponse de Specsavers
Too rushed. Not listening to needs. Wrong assumptions - wanted single vision glasses. They assumed I wanted progressive. Optician did not allow me to speak - she did most of the talking.

Réponse de Specsavers
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