Specsavers Avis 

I had an exceptional experience with the team at the Manukau branch, who were both welcoming and professional. I received excellent service from all staff members; in particular, Jasleen, Elena, and Maylis provided comprehensive support in selecting the ideal eyewear for my needs. They ensured I was fully informed throughout the process, offering clear explanations regarding my test results, lens specifications, and frame selection. Thank you for your professional assistance.

Great service after I lost both by pairs of reading glasses. My new sets came through far quicker than normal thanks to staff noting urgency required

Unhurried, professional advice; good discounts, very happy with my new pairs of glasses. I felt well looked after - really good individualised service.

Good for the eye test. Pushy on the sell to upgrade and veer away from the special offer.

Awesome customer service by Specsavers Ormiston.

Service is always good at Napier Specsavers

The team at Ormiston are fantastic. I can’t recommend them enough. Thank you Steven and Michelle.

Superb employees, they cater what your looking for.

I had a very positive experience both in choosing, organising and picking up my new glasses.
I'll definitely go back!

Very professional, thorough and respectful

I had an appointment this morning, made appointment on line and had a confirmation. When I arrived the receptionist said the appointment had been cancelled on 26th. This was news to me, I certainly hadn't cancelled. Anyway being very frustrated, I decided after many years with specsavers, I have got an appointment tomorrow with an alternative optician.

Staff made me feel great
They gave me that feeling of focused on me one on one
Staff I delt with were awesome

The staff at Papakura Specsavers were all very and professional
My fitting was spot on
I love my new glasses
Great value for money
And exceptional customer experience

What needs to be improved is delivery times. Took nearly 4 weeks to have the contacts delivered. My son had to go around 2 weeks without contact lenses.

Staff are friendly and very professional.
Glasses are of excellent quality.
My daughter love it!!!

Have already referred to how fantastic everyone was

Ayah & her team at Specsavers in Botany are fantastic. I’d scratched my eye when pruning a lime tree; a local A&E prescribed an antibiotic that I appeared to be allergic to. Ayah went out of her way to explain exactly what damage was done and the risks/dangers for recovery before researching alternative medication. They also prescribed lubricating eye drops (which A& E hadn’t) explaining if the eye is dry, there’s a risk the eyelid can remove the delicate healing cells. I was asked to book a follow up to ensure the eyelid was repairing & not affected. So pleased I did. Such knowledgeable, professional, friendly, helpful and compassionate staff with humour (in the right places) too! Can’t recommend the team highly enough. Know it’s a busy practice so you have to wait, but well worth it.