The ordering process can be overwhelming with so many variables and options. Greg Morris is patient and highly knowledgeable. He worked directly with our client to get it just right and made it eas... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
No notification of delivery time. Twice. Only got confirmation of dispatch after I wrote to threaten to cancel payment. I cant do 1-800 outside of USA. My daughter cant speak. The problem was your... Voir plus
L'entreprise a répondu
Very professional in the way I was treated. Great communication in all aspects of the sale. 5 days after the sale we have the 4 wheel scooter arriving at our home. Good price as well. The price was g... Voir plus
L'entreprise a répondu
I love my new hoyer sling. I really appreciate getting my purchase in a timely manner. Thank you for your help. Mary Lee
À propos de l'entreprise
Informations provenant de diverses sources externes
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
Coordonnées de contact
330 West Spring Street, 43215, Columbus, Etats-Unis
- 1-800-850-0335
- CustomerService@spinlife.com
- www.spinlife.com
4,2
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de SpinLife.com
We appreciate you taking the time to share your positive experience! We're glad to hear that our team was helpful.
.DELIVERY ON TIME AS PROMISSED
14 mai 2025
Réponse de SpinLife.com
We appreciate your positive feedback!
Todd was very helpful and had all the…
Todd was very helpful and had all the information I needed
21 mai 2025
Réponse de SpinLife.com
We're happy to hear that the information we provided was helpful. Thank you for your positive feedback!
Poor delivery services.
I have been waiting for my product for over a week from the final distribution center. I have not been contacted by the delivery services. I am a very disappointed in the services. The product may be good, but without receiving it, how can I rate it.
4 mai 2025
Réponse de SpinLife.com
We understand the frustration of waiting for your order. We're sorry it hasn't arrived and that you haven't heard from the delivery service. We'll look into this. Thanks for your feedback.
Beth was a wonderful help when…
Beth was a wonderful help when answering my questions and placing the order for the 185 Hi Low bed.
17 mai 2025
Réponse de SpinLife.com
Hi Kathyrn. We're happy to hear that our team was helpful when you ordered the 185 Hi Low bed. We appreciate your positive feedback!
Great customer service with a quote for…
Great customer service with a quote for exactly what I needed!
16 mai 2025
Réponse de SpinLife.com
Hello Michael. We're thrilled to hear you had a positive experience with our customer service and that we were able to provide you with a quote that met your needs. We appreciate you taking the time to share your feedback.
Representatives were very helpful.
16 mai 2025
Réponse de SpinLife.com
We appreciate your kind words about our representatives. We strive to provide excellent customer service and are glad to hear that you had a positive experience.
Réponse de SpinLife.com
Thank you so much for rating your experience with us so highly!
Web site was extremely easy to use
Web site was extremely easy to use. Although I was a bit confused by use of ‘hemi” for type of walker until I saw ‘tall’ and standard’. I was able to complete my order quickly.
8 mai 2025
Réponse de SpinLife.com
We appreciate your kind words about our website's ease of use. We understand that the terminology for walker types can be confusing. We're always looking for ways to improve our website and make it even more user-friendly. Thank you for your feedback!
I got a catalog in the mail
I got a catalog in the mail. I saw the scooter i chose was on sale. Ordering was easy.
7 mai 2025
Réponse de SpinLife.com
Thank you for your review. We're glad to hear that you found our catalog helpful and that you had a positive experience ordering your scooter.
Réponse de SpinLife.com
Thank you for your kind words about our service and advice. We appreciate your patience as you await your white glove delivery.
great service
great service, speed of order delivery and white glove service representative
2 mai 2025
Réponse de SpinLife.com
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide exceptional service and are glad you found our delivery speed and representative helpful.
Réponse de SpinLife.com
We appreciate your feedback and are glad to hear you found it easy to browse our products.
Excellent service !!!
1 mai 2025
Réponse de SpinLife.com
Hello Lawrence. We appreciate the rating, and are glad we could provide you with a positive experience!
My order was a breeze… the most helpful…
My order was a breeze… the most helpful customer service I have ever received from any business. Questions answered quickly & seems like 24 hours a day they respond. Absolutely a pleasure to work with.
29 avril 2025
Réponse de SpinLife.com
Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our customer service team. Our team is dedicated to providing exceptional support and we're delighted that you found them so helpful. We appreciate your feedback and will continue to strive for excellence in all aspects of our service.
Great and quick service from your…
Great and quick service from your Company. I was delighted with the professional service I received from LISA GABRIELLE. She was very loving, caring and full compassion and patience. She is also skillful with her job and very helpful. Great expertise from LISA.
13 avril 2025
Réponse de SpinLife.com
We are so pleased to hear you had a positive experience with our company. We strive to provide our customers with the best possible service and we are thrilled to hear that you were delighted with the professional service you received. We will be sure to pass your kind words along to Lisa Gabrielle.
My first time using live CHAT
My first time using live CHAT. Very helpful. Answered my questions and made my purchase really smooth.
11 avril 2025
Réponse de SpinLife.com
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our live chat service. Our team strives to provide helpful and efficient support, and we're glad we could make your purchase smooth.
Trust in the Digital Age
I always buy my medical equipment from SpinLife. Hopefully, in the age of AI, they will continue to provide live customer service as needed, in addition to quality products. They keep me "in-motion"!
11 avril 2025
Réponse de SpinLife.com
We appreciate your kind words and your continued loyalty. We are committed to providing high-quality products and excellent customer service. We value your feedback and will continue to strive to meet your expectations.
Very professional
Product specialist Beth, was very helpful and polite. She was confident with the service that Spinlife gives its customers. I am very happy with the product and how she helped me with pricing. Most of all, Beth, followed-up with phone calls to ensure I was satisfied with product.
She walked me through on the computer the link email to me.
I give my product specialist five stars for excellent customer service.
7 avril 2025
Réponse de SpinLife.com
We appreciate you taking the time to share your positive experience. We're thrilled to hear that you found our product specialist to be so helpful and knowledgeable. It's wonderful that she was able to assist you with pricing and ensure you were satisfied with your purchase. We strive to provide exceptional customer service, and it's heartwarming to know that our efforts are making a difference.
Réponse de SpinLife.com
Hello Jerry. We are sorry for your experience. We will be reaching out to you discuss
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