Spinney Motorhomes & Caravans Avis 

2 059
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Team we meet at SPINNEY WARWICKSHIRE were extremely helpful and knowledgeable.Sales Executive Richard Bulmer, guided us through the types of Caravans which our Car would pull.,and what Extras we... Voir plus

Noté 5 sur 5 étoiles

Great deal ,professional,speedy, well stocked including the shop, but most off all for me they were "transparent" Mark was a great salesman to deal with ,(which makes a great change).Many thanks,Stuar... Voir plus

Noté 5 sur 5 étoiles

This is now our 5th caravan from Spinney Staffordshire (formerly North Staffordshire Caravans). It started with a Bailey Discovery purchased in 2004 for approx. £7,500, sold by Andrew. Over the year... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service and help,as usual,from John.This is the 2nd motorhome we have bought from Spinney and have used John on both occasions,nothing is too much trouble for him to sort .

À propos de l'entreprise

  1. Concessionnaire de camping-cars
  2. Camping
  3. Magasin d'articles de loisirs
  4. Concessionnaire de mobilhomes
  5. Concessionnaire de véhicules à moteur
  6. Atelier de réparation de camping-cars

Écrit par l'entreprise

Spinney Motorhomes and Caravans are the largest family run dealership in the UK. Established in 1975 Spinney have since offered the very best in motorhomes, caravans, campervans, servicing and accessories across five branches. With the very best brands in motorhomes (Elddis, Auto-Trail, Swift, Roller Team, Rapido, Bailey, Coachman, Adria and the latest manufacturer ACE motorhomes) and the biggest caravan manufacturers (Bailey, Coachman & Swift). All used motorhomes and caravans come with a comprehensive used service, warranty and handover. Giving you peace of mind so that you can enjoy your motorhome, touring caravan or campervan for years to come! Cheshire | Flintshire | Staffordshire | Warwickshire | Northants

Experience Your dream with Spinney

Écrit par l'entreprise

With 5 branches across the UK, Spinney are the largest family run motorhome and caravan dealer in the UK.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(2 059)

529 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Having been a regular customer over the…

Having been a regular customer over the years and have spent a considerable amount of money i was dismade to see some members of staff that standards have not improved for certain members with uniforms or appearance, for example we came in to look at upgrading our caravan on Thursday 23rd April which was fine we then went into the shop and was greated by one of your staff his manners were something to be disired his uniform was poor and in need of replacing, i do feel that this particular gent does lower the standards, i hope this can be addressed and when we call in again our visit will have improved.

23 avril 2026
Avis spontané
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Réponse de Spinney Motorhomes & Caravans

Thank you for your continued loyalty over the years and for taking the time to share your feedback with us. I’m sorry to hear that parts of your recent visit didn’t meet the standards you’ve come to expect.
We do take presentation and customer service seriously, although our approach to uniform has become more relaxed to reflect a more comfortable, leisure-focused environment. That said, we understand how this can impact first impressions.
Regarding the team member you mentioned, we’d like to share that he has recently undergone surgery and is currently wearing more comfortable clothing to support his recovery. We hope you can appreciate that his wellbeing is a priority while he returns to full duties.
We’re also sorry if his manner came across as less than welcoming, that’s certainly not the experience we aim to provide, and we will address this with the team to ensure our usual high standards are maintained.
We truly appreciate your feedback and hope to welcome you back again soon for a much improved visit.

Noté 5 sur 5 étoiles

By far the best company

We purchased our first caravan here around three weeks ago and picked it up today.

We can’t thank Hannah, Will, and Tony enough for all their help. After initially purchasing from Salop Leisure and being unhappy with the service, we received a refund and then found this company. From start to finish, the service here was amazing.

The shop on-site was very reasonably priced and had everything we needed to get set up, unlike some of the bigger companies. The staff were all so friendly and helpful. During the handover today, Hannah was especially kind and kept our little boy occupied so we could fully focus on the demonstration.

We would highly recommend this company and will definitely use them again when needed. Thank you all so much!

28 avril 2026
Avis spontané
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Réponse de Spinney Motorhomes & Caravans

Thank you so much for taking the time to share such a detailed review! We’re absolutely delighted to hear that your experience with us was such a positive one, especially after a disappointing start elsewhere.

Hannah, Will, and Tony will be thrilled to read your kind words, it means a lot to know their support made a difference throughout your journey. We’re especially pleased that the handover day went smoothly and that Hannah could help keep your little one entertained so you could focus on everything.

It’s great to hear you found the on-site shop well-stocked and reasonably priced too—that’s exactly what we aim for.

Thank you again for your recommendation. We wish you and your family many happy adventures in your new caravan, and we look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Mr Macdonald

Mr. Bulmer could not have been more helpful throughout the whole process.

25 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you for your kind feedback! We’re so pleased to hear that Mr Bulmer was able to support you throughout the entire process. We’ll be sure to pass on your comments to him, it will mean a lot.

We really appreciate you choosing us and hope you enjoy every moment with your new van!

Noté 5 sur 5 étoiles

Pleasant experience

Everybody very welcoming, salesma John Smith very pleasant, no pressure and took time to show us the motorhome. Very impressed and we look forward to our first trip in our our new van.

21 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you for your lovely feedback! We’re delighted to hear you felt so welcome and that John made your experience relaxed and enjoyable. Taking the time to make sure everything feels right is something we really value.

How exciting that your first trip is just around the corner, wishing you many happy adventures in your new motorhome!

Noté 5 sur 5 étoiles

Smooth buying experience

Friendly, knowledgeable and helpful staff both in sales dept. and shop.
Overall buying process was smooth. Phone is answered promptly!
Much better part x and price compared to other companies for similar van.

21 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you for your kind words! We’re really pleased to hear that you had a smooth buying experience and that our team in both sales and the shop made a positive impression. It’s great to know you found value in our pricing and part exchange compared to others as well. We truly appreciate your feedback and look forward to helping you again in the future!

Noté 5 sur 5 étoiles

Excellent Customer Service

Lovely, knowledgeable and informative staff. Richard found me my perfect campervan with an attention to every requirement. Upon collection Alan went through all it's functions with me ,Jane sorted out all the paperwork (she even sorted out the tax). Collection was made stress free and enjoyable by such lovely caring people. If your looking for a Caravan,Camper or Camper Van I Would definitely recommend these guys Thank you team Spinney 👍

24 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you so much for your fantastic feedback.

We’re absolutely delighted to hear about your experience and that our team were able to make the whole process enjoyable and stress-free for you. It’s great to know Richard helped you find the perfect campervan with such care and attention, and that Alan’s handover made you feel confident with all the features. We’re also pleased Jane could assist smoothly with the paperwork and take that extra step to make things easier for you.

Your recommendation truly means a lot to us, and we’ll be sure to share your kind words with the whole team.

Wishing you many wonderful adventures in your campervan, and thank you again for choosing Spinney!

Noté 5 sur 5 étoiles

Every stage of buying my Motorhome the…

Every stage of buying my Motorhome the staff were there to support me. They are very knowledgeable.

25 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you for your lovely feedback.

We’re delighted to hear that you felt supported at every stage of buying your motorhome. Providing knowledgeable guidance and being there for our customers throughout the journey is something we take great pride in.

Your kind words mean a lot to the whole team. Thank you again, and we wish you many happy travels in your motorhome!

Noté 5 sur 5 étoiles

The salesman Simon dealt with all are…

The salesman Simon dealt with all are needs and was great in every way and made sure are needs were met great to deal with Simon many thanks

16 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you for your kind feedback.

We’re really pleased to hear that Simon looked after you so well and ensured all your needs were met. It’s great to know he made the whole experience smooth and enjoyable for you.

We’ll be sure to pass on your thanks to him, he’ll really appreciate it.

We hope you enjoy every moment with your caravan!

Noté 5 sur 5 étoiles

Our first caravan …

When we went to look at a used caravan we were guided by James with no sales pressure at all, he advised us , etc which we really appreciated as this is our first one.
On pick up day we had a couple of hours with Dave to run through things with us , top man and extremely helpful as was Connor on the same day
Also the ladies in the shop especially Helen, she has been super helpful with sorting an Awning out for us, all in all , the staff are amazing

20 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you so much for your wonderful feedback, it truly means a lot to us.

We’re delighted to hear that your first caravan experience was such a positive one. Buying your first caravan is a big step, and we’re really pleased that James was able to guide you through the process with helpful advice and no pressure, that’s exactly the experience we aim to provide.

It’s great to know that Dave took the time to ensure you felt confident and comfortable on collection day, and that Connor was equally helpful. We’ll be sure to pass on your kind words to them all.

We’re also glad Helen and the shop team were able to assist you, especially with finding the right awning.

We wish you many happy adventures in your caravan, and if you ever need anything in the future, we’re always here to help.

Noté 5 sur 5 étoiles

Spinney Warwick we're brilliant to deal…

Spinney Warwick we're brilliant to deal with. Very helpful and helped through a few issues we had with financing our motorhome purchase. Great hand over and would definitely recommend to other.

24 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you for your kind feedback.

We’re delighted to hear that the team at Spinney Warwick were so helpful and supportive, particularly in assisting you through the financing process. It’s great to know that your handover experience was equally positive.

Your recommendation means a lot to us, and we hope you enjoy many fantastic trips in your motorhome. We look forward to welcoming you again in the future.

Noté 5 sur 5 étoiles

Relaxed browsing in a lovely showroom

Relaxed browsing in a lovely showroom, no fuss happy to help salespeople and when decision made super easy transaction. The delivery specialist handover was a joy and full of useful tips.

24 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you for such a kind review! We’re really pleased to hear you enjoyed the relaxed, no-pressure atmosphere in our showroom and found the team helpful when you needed them. It’s great that everything felt smooth and straightforward once you made your decision.

We’ll be sure to pass on your lovely comments to our Handover Team too, they’ll be delighted to know their handover made a difference. Enjoy your new purchase, and if you ever need anything, we’re here to help!

Noté 5 sur 5 étoiles

Held and delivered to site when ready.

Bought a used caravan earlier this year back in January. I paid the deposit and Spinney were happy to keep the van until such time as I wanted it on site (April). Paid the full amount just to weeks before delivery and then made the delivery arrangements. Ian who delivered the van was excellent. Met us near the location and then followed us to the, slightly awkward to find, site. He dropped the van and helped us setup making sure that all was okay before leaving.

Only very minor issue was that the carpets, which were slightly muddy from viewings of people back in January, had not bee cleaned. We've since done this ourselves as the van is now on site. We were promised that it would be fully cleaned and valeted. This wasn't the case on the inside unfortunately.

That said, we are very happy with the van and the overall service in general.

17 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you for taking the time to share your feedback.

We’re very pleased to hear that you were happy with the overall service and that Ian provided an excellent delivery experience, including assisting you with siting and setup to ensure everything was in order.

We do, however, apologise that the internal valeting did not meet the standard you were promised on this occasion. This is not the level of preparation we aim to deliver, and your comments will be shared with the relevant team so it can be addressed and improved.

We’re grateful for your understanding and are delighted that you are happy with your caravan overall. We hope you continue to enjoy it and wish you many enjoyable stays on site.

Noté 5 sur 5 étoiles

Excellent service from Mark….we drove…

Excellent service from Mark….we drove away with exactly the van we were after

17 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you for your kind feedback.

We’re delighted to hear that Mark provided you with excellent service and helped you find exactly the van you were looking for. It’s great to know you were able to drive away completely happy with your choice.

We really appreciate you taking the time to share your experience and hope you enjoy many great trips in your new van. We look forward to seeing you again in the future.

Noté 5 sur 5 étoiles

Great experience in buying our first…

Great experience in buying our first Campervan. John was amazing, no hassle, no pushy sales. Just left us to look around, however was on point with any information we required.

21 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you for sharing your experience.

We’re delighted to hear that your first campervan purchase was such a positive one. It’s great to know that John was able to support you in a helpful and relaxed way, providing the information you needed while giving you the space to look around at your own pace.

We really appreciate your feedback and hope you enjoy many great adventures in your new campervan. We look forward to seeing you again in the future.

Noté 5 sur 5 étoiles

Spinney Warwick made the buying…

Spinney Warwick made the buying experience easy. Having spoken to Brian on the phone then going to see the van and buying it. Living a distance away they arranged for Gary to bring it to Spinney Cheshire and do the handover. I cannot fault the service I received and would recommend them to anyone.

8 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you for taking the time to share your experience.

We’re delighted to hear that the team at Spinney Warwick made your buying journey straightforward and enjoyable. It’s great to know that Brian was able to assist you from your initial enquiry, and that arranging the handover at Spinney Cheshire to help make things more convenient for you.

Your recommendation means a great deal to us, and we’re very pleased that the service met your expectations. We hope you enjoy your new van and look forward to welcoming you again in the future.

Noté 5 sur 5 étoiles
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Réponse de Spinney Motorhomes & Caravans

Thank you for your positive feedback.

We’re delighted to hear that you’re pleased with both the service and your purchase. Your support is greatly appreciated, and we hope you continue to enjoy your new caravan.

We look forward to welcoming you again in the future.

Noté 5 sur 5 étoiles

We always get great service from…

We always get great service from Spinney. We will be out in the van soon, its lovely. The staff are fab

21 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you so much for your kind words.

We’re delighted to hear that you consistently receive great service from our team, and that you’re enjoying your caravan. It’s wonderful to know our staff have made such a positive impression.

We hope you have a fantastic time out in your van and look forward to seeing you again soon.

Noté 5 sur 5 étoiles

Great staff!

To be honest the sales people are not pushy, very helpful if needed and went out of their way to be helpful. The chap behind the accessory counter was so helpful we wouldn’t have had a clue, but he was very knowledgable chatty even gave us a cup of tea

19 avril 2026
Avis spontané
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Réponse de Spinney Motorhomes & Caravans

Thank you very much for your kind feedback.

We’re delighted to hear that you found our sales team approachable and helpful, without any pressure. It’s especially great to know that our accessories colleague was able to guide you so effectively and make your experience more enjoyable, even down to a cup of tea!

We really appreciate you taking the time to share your experience, and we look forward to welcoming you again in the future.

Noté 5 sur 5 étoiles

Very positive experience

All the team at Spinney at Queensferry were very helpful, from Steve who dealt with the purchase and all the paperwork smoothly, and Clive whose handover was very helpful and thorough. I was helped with hitching the caravan and I left feeling very satisfied and excited about owning my new Alpine 4.

16 avril 2026
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Réponse de Spinney Motorhomes & Caravans

Thank you very much for taking the time to share your feedback.

We’re delighted to hear that the team at our Flintshire branch were able to make your experience such a positive one. It’s great to know that Steve handled your purchase and paperwork smoothly, and that Clive’s thorough handover helped you feel confident and well prepared.

We’re also pleased to hear you received support with hitching your caravan, and that you left feeling satisfied and excited about your new Alpine, that’s exactly the experience we aim to deliver.

We will be sure to pass your kind comments on to Steve, Clive, and the wider team.

Thank you again for your feedback, and we hope you enjoy many happy adventures in your new caravan.

Noté 5 sur 5 étoiles

Exceptional and Reassuring Service

We recently purchased our motorhome from Spinney Motorhomes after doing a lot of research, and choosing our Adria Compact DL Supreme at the Camping & Caravanning Motorhome Show.

As first-time motorhome buyers, it was a big decision and, after placing our deposit, I naturally had a number of questions and needed some reassurance. What started as a slightly slow process quickly turned into a fantastic experience once I was introduced to the Northamptonshire branch and General Manager, Mark Petty.

Mark truly went above and beyond. He was incredibly reassuring, knowledgeable, and approachable throughout. Both he and his team were patient, never pushy, and took the time to guide us through everything properly, which made a huge difference as newcomers.

The handover experience was particularly impressive. I travelled from Kent by train to Northampton, and Mark kindly picked me up personally, took me to their shop for extras (where I even received a 10% discount), and then handed me over to his colleague Colin. The handover itself was thorough, clear, and well-paced — we left feeling confident and excited rather than overwhelmed.

Overall, the service from the Northamptonshire team was excellent from start to finish. A big thank you to Mark and the team — I would highly recommend them to anyone considering buying a motorhome, especially if you’re new to it like we are.

18 avril 2026
Avis spontané
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Réponse de Spinney Motorhomes & Caravans

Thank you very much for taking the time to share such detailed and thoughtful feedback.

We’re absolutely delighted to hear about your experience purchasing your Adria Compact DL Supreme and that, as first-time motorhome buyers, you felt well supported throughout the process. It’s great to know that Mark Petty and the Northamptonshire team were able to provide the reassurance, knowledge, and patient guidance needed to make such an important decision feel straightforward and enjoyable.

We’re especially pleased to hear that Mark went above and beyond to assist you on collection day, including personally arranging your travel and ensuring you were well looked after throughout your visit. It’s also wonderful that Colin’s thorough handover left you feeling confident and excited about your new motorhome.

Your kind words mean a great deal to the whole team, and we will be sure to pass them on to Mark, Colin, and everyone involved.

Thank you again for your recommendation and trust in Spinney. We hope you have many fantastic adventures ahead in your new motorhome, and we look forward to seeing you again in the future.

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