Being an international art student who doesn’t understand finance or taxation, dealing with the IRS seemed daunting. But Iliyan Petrov at Sprintax has been so immensely prompt, clear and helpful that... Voir plus
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Lisez les avis des autres
I’m an international student and I had just paid out-of-pocket to file my taxes on Sprintax. Literally right after I paid, my university finally sent out our free access codes. I was so stressed about... Voir plus
L'entreprise a répondu
I was using Sprintax for the first time and needed to use support agent assistance via the chat. Kristian Stefanov, support agent, helped me a lot. Very knowledgeable person, quick and accurate respon... Voir plus
L'entreprise a répondu
Mark was incredibly helpful and responsive. I'm a Fulbright IIE participant, and I accidentally paid for the Sprintax service without realizing I had a free access code from IIE. Mark looked into my c... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Sprintax is a global fintech making nonresident tax compliance simple. Our all-in-one platform handles IRS & State forms, FICA returns, ITIN applications, and tax refund reclaim - including treaty benefits. We are committed to helping individuals working abroad understand their tax obligations and claim their entitlements, no matter where their work takes them.
Coordonnées de contact
79 Madison Ave, 8th Floor, 10016, New York, Etats-Unis
- hello@sprintax.com
- www.sprintax.com
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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experience
Nataliya has assisted in me in clarifying all my doubts while filling my tax forms and e filing. It had been very easy while she assisted me.

Réponse de Sprintax
Mark is a lifesaver!
I’m an international student and I had just paid out-of-pocket to file my taxes on Sprintax. Literally right after I paid, my university finally sent out our free access codes. I was so stressed about losing that money on a college budget! I reached out to customer support and spoke with Mark Valentine. He was super understanding, escalated my case, and actually got me a retroactive refund for the federal fee. He replied incredibly fast and really advocated for me. Thanks for the huge help, Mark!

Réponse de Sprintax
Excellent experience
Mark excellently assisted me in the preparation for my tax return. Having lived in the U.S. for 4 years as a Fulbright IIE participant, I could not access to Sprintax for the first time. But Mark helped me prepare a resident tax return. His response was always quick and friendly.

Réponse de Sprintax
Mark was prompt and assisted well
Mark was prompt and assisted well. Thank you for the help!

Réponse de Sprintax
Excellent service
Excellent service, efficient, friendly.
I am very grateful for your help.

Réponse de Sprintax
Great
Great, no complaints, responsive chat for whenever I had questions, I've used it two years in a row

Réponse de Sprintax
BEST CUSTOMER ASSISTANCE EVER
I dont like doing this things, it gets me nervous but, with the customer assistance it is so easy they will answer you in one minute not like other services where you have to send a mail and then in a fw days they answer you but they didnt solve anything so again another email and more wait, thanks to Alexander Nedelchev that hlped me with my taxes and all the sprintax staff.

Réponse de Sprintax
Sprintax team was of great help for…
Sprintax team was of great help for whatever I needed: quick and to the point.

Réponse de Sprintax

Réponse de Sprintax
quick help
Mark Valentine was very quick in assisting me at a moment when I was stuck, and very helpful in advising me. Much appreciated!

Réponse de Sprintax
Easy to follow and the agents on the…
Easy to follow and the agents on the chat were of great help!

Réponse de Sprintax
Mark was very prompt with the response…
Mark was very prompt with the response and assistance!

Réponse de Sprintax
Super responsive costumer care and the…
Super responsive costumer care and the platform works very smoothly.

Réponse de Sprintax
I had communication with Maria…
I had communication with Maria Varsanova. She was so fast in responding and very helpful.

Réponse de Sprintax

Réponse de Sprintax
Filing taxes - TechWomen IIE participant
Mark really assisted me to trace where I was getting it wrong in accessing the sprintax website, after I had spent over 4 weeks trying to figure it out. He responded on time to my queries and I was able to complete what was required of me in good time.

Réponse de Sprintax
Quick to resolve
Sprintax staff, especially Mark Valentine was very helpful in quickly replying to my queries providing useful information.

Réponse de Sprintax
I had an issue with the 2FA for my…
I had an issue with the 2FA for my account but Mark Valentine quickly helped me resolve it without any stress. Great customer support team Sprintax has.

Réponse de Sprintax
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