Have had my $$ with them in an annuity for 3 years and they have made nothing! Then when I want to move “my” $$ to something that will pay better dividends they need a notarized signature because the... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Client needed a distribution. We asked for the total surrender charges and net amount client would get and they didn't not mention an additional market value adjustment. When they heard about the co... Voir plus
Horrible customer service over the phone and via email. No one cares at this company about you. My mother in-law died so my wife decide to liquidate the annuity. The 1099 Sentinel issued was incorr... Voir plus
I requested my RMD 2/14/2025. As of 4/06/2025, I still have not received it. I call and they say something different every time. If I had checked out this company instead of listening to the person... Voir plus
1,1
Mauvais
118 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good GoTo company
Had a last minute where do we put this roll over money moment and Sentinel Security was there. Trouble with faxing the roll over forms but that could have been trouble at the other end. Overall, happy with my experience.
24 février 2017
Avis spontané
Young service people but willing to learn and usually can help
I have been writing Sentinel for about 6 months and have been an agent for almost 14 years. It is nice that I can talk to a real person. Unlike other carriers they are not treat me like I don't what I am talking about. They are usually young but willing to listen and most of the times can resolve my problem.
16 février 2017
Avis spontané
Premium Increase Information and Pay In Advance
POINT 1 - As an agent I like to let my clients know when they are going to get a Med Supp rate increase so that they know that I'm on top of things. There doesn't seem to be a consistent algorithm for the effective date of these increases. On more than one occasion I have had two or more clients with the same anniversary dates, but with different effective dates for new premium rates. When I call Sentinel for clarification, the rep can't tell me why a rate increase for one person will go into effect the next month, but the rate increase for the other person will go into effect the following month. The Agent Portal should be enhanced to show (a) the current premium amount, (b) the future premium amount, and (c) the effective date of that future premium amount. This would serve agents nicely, and it would save a lot of phone time for agent support reps at Sentinel.
POINT 2 - Sentinel is the only company I work with that requires premiums to be taken in advance, if the ACH date is not the first of the month. For example, if a client wants her ACH withdrawal on the 15th of the month, she must pay that premium a month in advance. Sentinel should allow that client to have her withdrawal on the 15th of the month, for coverage of the current month.
SUMMARY - Except for these two issues, as an agent and as a Med Supp policy holder, Sentinel is my favorite company.
9 février 2017
Avis spontané
Decent
I am satisfied with interest rates and products. I would like to see better new business customer service.
7 février 2017
Avis spontané
Quality products at Competitive Prices
Excellent company, highly rated with competitive products.
7 février 2017
Avis spontané
Great customer service!
In calling up to ask information for a client, the representative was very kind and answered all my questions. Thank you!
6 février 2017
Avis spontané
Customer Service for Agent
I called in and was given answers to questions etc.
Always has great Broker Support.
6 février 2017
Avis spontané
Good Producy...Good Service
I work through Dallas Financial and have received excellent service. I have not had to call the home office with any problem. I have call the H.O. with a question and had the answer immediately
6 février 2017
Avis spontané
Competitive, solid carrier.
A Med Sup E-App would bump them up to 5 stars. The paper app could use a redesign as it has spots that don't flow well, making it more likely to miss required data.
6 février 2017
Avis spontané
Sentinel Security Life Insurance
Good company - dental product not very good. Little benefits in the first year.
6 février 2017
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.