SHS Balustrades and Handrails Avis 

SHS have been very helpful throughout the process, from assisting in orders to helping on building control acceptance.

Excellent from start to finish, I spoke to Michelle Shanahan with my enquiry, very knowledgeable and professional. Talked me through the process, sent me a drawing to confirm measurements. Placed the order.
Arrived well before the expected date.
Will definitely use SHS again.

I had to obtain some information from SHS some 18 months after they had completed our project. I needed this for building control purposes. Samuel turned this information round for me in a couple of hours which was a great help. The info provided was very comprehensive and beyond my initial request which meant I already had the information to deal with subsequent questions from building control. I was very impressed by SHS. Thank you Samuel and SHS.

Specification and design service excellent. Follow up by SHS to ensure spec and measurements were correct was very good. Thanks Paulina and Samuel. I haven't had the product yet, but so far so good.

Great design and supply service. A problem with some brackets sorted immediately and helpfully

Thank you, Nick NGK Building

great company to deal with, really helpful from day one. our raised patio area is an oddball shape but drew it out and Dan in sales was really switched on with my requirements. Really impressed with the glass balustrade , it has transformed the rear of our property, I managed to install the system myself with no problem, the technical team were great when i did ring them for advice, I had 2 prices from companies to supply and install but i reckon i have saved about 60% by going straight to SHS and instaling it myself. I have no hesitation about highly recommending this company

We are landscape company from Glasgow. We installed stainless balustrade with wire system to our recent client at their garden. Good service, delivery and great quality. We have placed another order for glass and wire balustrade system now. Looking forward to installing this one.

Not having dealt with you before. I was very nervous initially to part with the up front payment on behalf of my client without seeing the product or finish. But the end result is amazing. My client is very happy. Vicky in the office was my go to girl who was brilliant throughout the process. Sam the surveyor was a very nice lad like wise the fitter who’s name I dint get. But all in all from start to finish both me as the builder and my client are over the moon with your service. We will be in touch in the future with any other projects.

Great Product, great after sales, easy to install, would highly recommend.

Just received my Elegance balustrade system and am really happy with the service provided by SHS. From the sales team getting the quote just right, to the CAD team refining the design to suit and customer services getting the shipment dispatched, the team couldn't have been more helpful. Special mention to Victoria, Sam and Gary.
The system itself looks to have been made to a high standard of workmanship. Can't wait to get
the system installed.

SHS provide an excellent product that exudes quality and went beyond expectations following lockdown with sourcing ancillaries for my contractor to complete the stalled installation.

We (SPT Systems) approached SHS with a small timeframe for them to produce a balustrade. Their normal process requires a surveyor to come out and measure the site. who would then produce a CAD which would then need approving before moving forward.
They allowed us to bypass this system to archive our target delivery date for our project. Very Please With the Service and quick response time.

I have just had a Pergola fitted. Having trawled the internet for months, I was pleased to find a Yorkshire company that offered a bespoke service. I had high expectations, and these have been exceeded. A very professional company. Great quality and excellent on price.
I would highly recommend.

Excellent Service with Product to match the service!
We are delighted with the Stainless Steel Wire Balustrade system we recently installed.
Adam was super efficient during initial enquiry and quote and Nicki was superb in Customer Service during production and helped resolve minor issues. Thank you for a wonderful experience !

We’ve just completed the stainless and glass ballustrades on our decking and they look fantastic. The system was absolutely perfectly sized to the specifications given. The customer service and communication with the company was excellent and the quality of the product is to a very high standard.

This really is a 5* company, from the initial contact to providing a detailed 3D illustration of the balustrade system, thru' to double checking and verifying all measurements, SHS Balustrades and Glass provide a first class service. Pleasant and very helpful staff on hand to resolve any issues and even provided some spare screw covers (Thank you Adam)

A fantastic system looks so good.
The staff and service is first class
Great quality all round.

A long process but that was due to Covid and our own timing because of hiring a roofer to lay a new flat roof. We found SHS professional throughout and the survey and installation were performed by the same person which meant he knew what to expect and also liaised with our roofer. Would highly recommend - the delivery and installation all as agreed in terms of timing. SHS were good at communicating throughout.

We are very pleased with the quality of the product.

It all turned out good in the end. Was very concerned about the performance of the previous management as the company is operating under the same name. The Trustpilot/Google reviews weren't good!
Fortunately Nicki was able to reassure me and kept me updated through the manufacturing process. It's all now installed, on time, looks great and pleased with the quality.