The service provided by Stelrad was second to none… from the ease of placing the order, the orders progress, its courier was fantastic,and finally the product.. well packed and protected and everythin... Voir plus
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Lisez les avis des autres
Your carrier (Ascendix Ltd), Gateshead NE10 0QH) did not turn up! That is the 3rd time (including 2 other items I ordered elsewhere) that company confirmed my delivery slot time and has been reschedu... Voir plus
Easy to order and very good prices (at the time anyway). Delivered on time and ready for the plumber when he arrived. However it was a shame that one radiator was scratched on the facing side despite... Voir plus
I cannot fault Stelrad's website and, especially, their customer services. I called to ask if I could get an LST radiator on a shorter delivery as it tends to be quite long from the usual suppliers.... Voir plus
À propos de l'entreprise
- Magasin de radiateurs
- aussi dans
- Fournisseur d'équipements de chauffage
- Fournisseur de chauffage
- Fournisseur de matériaux de construction
- Magasin d'articles de salle de bains
- Magasin de rénovation
À propos de Stelrad Ltd
Écrit par l'entreprise
Thank you for leaving a review
Stelrad has been manufacturing radiators since 1936, beginning life as a small British engineering business committed to producing dependable heating products for homes and commercial buildings. From our earliest steel panel radiators to today’s advanced designer and energy‑efficient ranges, our story has been shaped by craftsmanship, innovation and a dedication to quality that has lasted for more than 90 years.
Our headquarters remain in Rotherham, South Yorkshire, close to where the business was originally founded. Over the decades, Stelrad has grown from a local manufacturer into the largest radiator supplier in the UK and Ireland, trusted by millions of households, installers, merchants and national housebuilders.
We now employ over 500 people across our production plant, National Distribution Centre, engineering teams and customer support departments. Our Mexborough manufacturing site has been a cornerstone of British heating production for generations, combining traditional expertise with modern technology to deliver over 2.5 million radiators every year.
Quality and safety have always been central to our heritage. Every Stelrad radiator is fully tested and certified to EN442, the European standard for radiator performance, ensuring consistent heat output, efficiency and durability. We also provide a Declaration of Performance (DoP) for every product, giving customers complete transparency and confidence in the technical standards behind their purchase.
Throughout our history, we’ve continually expanded our product offering. Today, we provide one of the most comprehensive energy‑efficient and sustainable heating solutions. Our radiator ranges include:
- Standard steel panel radiators
- Premium panel and designer radiators
- Decorative and coloured radiators
- Steel column radiators
- Cast iron column radiators
- Towel rails
- Premium electric radiators and towel rails
- Low Surface Temperature (LST) radiators for schools, hospitals and care environments
- Special Application radiators for specialised spaces and applications
Our heritage is built on reliability, and that continues today with sector‑leading delivery performance, offering 99% of orders delivered within 72 hours across the UK and Ireland. Customers choose Stelrad for our combination of choice, quality, reliability and availability, values that have defined our brand for nearly a century.
We’re known for being the go‑to heating brand, and customers may also recognise our sister brand Henrad, which has been part of the Stelrad Group plc family for decades, offering stylish and affordable heating solutions.
We offer free UK delivery on orders over £50, nationwide distribution, and a simple returns process. Our customer support teams are available via phone, email and live chat, providing help with product selection, technical advice and after‑sales support.
You can stay connected with us through our newsletter, Facebook, Instagram, LinkedIn and YouTube channels, where we share product updates, installation guidance and heating inspiration.
Stelrad is proud to hold industry‑recognised credentials and long‑standing affiliations across the heating and construction sector, reflecting our commitment to quality, safety and continuous improvement.
contact us SHOP NOWBringing radiator style into UK homes
Écrit par l'entreprise

- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
Coordonnées de contact
Marriott Road, S64 8BN, Mexborough, Royaume-Uni
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Finding and ordering on website easy.
Finding and ordering on website was easy. Delivery was quick enough. Unfortunately the parts sent were not what I ordered. However one phone call to a very helpful lady resolved the problem and the correct parts were promptly sent.
It was easy to find spares on the…
It was easy to find spares on the website and they are very reasonable priced compared to most things these days.
Good product with fast delivery....
Ascendix Ltd the deliverer failed!
Your carrier (Ascendix Ltd), Gateshead NE10 0QH) did not turn up! That is the 3rd time (including 2 other items I ordered elsewhere) that company confirmed my delivery slot time and has been rescheduled but never delivered. Each time I have had to go to their depot to collect my parcels; rescheduling is a waste of time so I do not bother now. Use a different carrier!
Superb product arrived on time box was…
Superb product arrived on time box was badly damaged but due to excellant protection arround radiator all ok.
The customer support lady was by far…
The customer support lady was by far the most helpful person I have ever dealt with. Nothing was too much trouble.
Great price and free delivery.
Great price and free delivery.
Radiators were well packaged and boxed.
Paint is a bit thin and easily marks, around pipe fittings finish a bit rough.
Great customer services
I cannot fault Stelrad's website and, especially, their customer services. I called to ask if I could get an LST radiator on a shorter delivery as it tends to be quite long from the usual suppliers. They answer the phone straight away, come up with solutions (a slightly different finish on 48 hour delivery) and keep their promises.
Made in the UK
Made in the UK, excellent choice of sizes. Arrived on time and well packaged. Looks great.
Easy to order and delivered on time
Easy to order and very good prices (at the time anyway). Delivered on time and ready for the plumber when he arrived. However it was a shame that one radiator was scratched on the facing side despite being well packaged, Too late to seek an exchange with plumber on site.
Just what I needed
Just what I needed. Excellent service received, quick dispatch and delivery.
The website was clear and easy to…
The website was clear and easy to understand and I purchased the radiators with ease. I also later spoke to a customer service representative who was helpful, friendly and polite.
Lack of fittings
I was disappointed to find no instructions/dimensions in the box and also no wall fittings compared to the flomasta radiator which had both fittings and comprehensive instructions. The flomasta radiator seemed equally as good quality and was about half the price!
Happy customer
Excellent service from Stelrad with very quick delivery. Item securely packaged and protected too. Very happy with the quality and appearance of my radiator. Highly recommended.
arrived on time and looks good
They turned up when they said they…
They turned up when they said they would.
And help us to get them through the door
Excellent service
Easy to use web-site, efficient order processing, tracking and delivery with a prduct that met expectations.
Excellent service and delivery.
Excellent service and delivery. Most helpful customer services and thank you for sorting everything out and delivering to my needs.
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