Stelrad Ltd Avis 

4 529
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The service provided by Stelrad was second to none… from the ease of placing the order, the orders progress, its courier was fantastic,and finally the product.. well packed and protected and everythin... Voir plus

Noté 2 sur 5 étoiles

Your carrier (Ascendix Ltd), Gateshead NE10 0QH) did not turn up! That is the 3rd time (including 2 other items I ordered elsewhere) that company confirmed my delivery slot time and has been reschedu... Voir plus

Noté 5 sur 5 étoiles

Easy to order and very good prices (at the time anyway). Delivered on time and ready for the plumber when he arrived. However it was a shame that one radiator was scratched on the facing side despite... Voir plus

Noté 5 sur 5 étoiles

I cannot fault Stelrad's website and, especially, their customer services. I called to ask if I could get an LST radiator on a shorter delivery as it tends to be quite long from the usual suppliers.... Voir plus


À propos de l'entreprise

  1. Magasin de radiateurs
  2. aussi dans
  3. Fournisseur d'équipements de chauffage
  4. Fournisseur de chauffage
  5. Fournisseur de matériaux de construction
  6. Magasin d'articles de salle de bains
  7. Magasin de rénovation

À propos de Stelrad Ltd

Écrit par l'entreprise

Thank you for leaving a review

Stelrad has been manufacturing radiators since 1936, beginning life as a small British engineering business committed to producing dependable heating products for homes and commercial buildings. From our earliest steel panel radiators to today’s advanced designer and energy‑efficient ranges, our story has been shaped by craftsmanship, innovation and a dedication to quality that has lasted for more than 90 years.

Our headquarters remain in Rotherham, South Yorkshire, close to where the business was originally founded. Over the decades, Stelrad has grown from a local manufacturer into the largest radiator supplier in the UK and Ireland, trusted by millions of households, installers, merchants and national housebuilders.

We now employ over 500 people across our production plant, National Distribution Centre, engineering teams and customer support departments. Our Mexborough manufacturing site has been a cornerstone of British heating production for generations, combining traditional expertise with modern technology to deliver over 2.5 million radiators every year.

Quality and safety have always been central to our heritage. Every Stelrad radiator is fully tested and certified to EN442, the European standard for radiator performance, ensuring consistent heat output, efficiency and durability. We also provide a Declaration of Performance (DoP) for every product, giving customers complete transparency and confidence in the technical standards behind their purchase.

Throughout our history, we’ve continually expanded our product offering. Today, we provide one of the most comprehensive energy‑efficient and sustainable heating solutions. Our radiator ranges include:

  • Standard steel panel radiators
  • Premium panel and designer radiators
  • Decorative and coloured radiators
  • Steel column radiators
  • Cast iron column radiators
  • Towel rails
  • Premium electric radiators and towel rails
  • Low Surface Temperature (LST) radiators for schools, hospitals and care environments
  • Special Application radiators for specialised spaces and applications

Our heritage is built on reliability, and that continues today with sector‑leading delivery performance, offering 99% of orders delivered within 72 hours across the UK and Ireland. Customers choose Stelrad for our combination of choice, quality, reliability and availability, values that have defined our brand for nearly a century.

We’re known for being the go‑to heating brand, and customers may also recognise our sister brand Henrad, which has been part of the Stelrad Group plc family for decades, offering stylish and affordable heating solutions.

We offer free UK delivery on orders over £50, nationwide distribution, and a simple returns process. Our customer support teams are available via phone, email and live chat, providing help with product selection, technical advice and after‑sales support.

You can stay connected with us through our newsletter, Facebook, Instagram, LinkedIn and YouTube channels, where we share product updates, installation guidance and heating inspiration.

Stelrad is proud to hold industry‑recognised credentials and long‑standing affiliations across the heating and construction sector, reflecting our commitment to quality, safety and continuous improvement.

contact us SHOP NOW

Bringing radiator style into UK homes

Écrit par l'entreprise

Stelrad UK's No.1 Radiator Brand
Sign up now to receive news and discounts
Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/

FREE DELIVERY ON ORDERS OVER £200

Delivery lead time up to 72 hours

FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(4 529)

766 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Finding and ordering on website easy.

Finding and ordering on website was easy. Delivery was quick enough. Unfortunately the parts sent were not what I ordered. However one phone call to a very helpful lady resolved the problem and the correct parts were promptly sent.

26 septembre 2026
Noté 2 sur 5 étoiles

Ascendix Ltd the deliverer failed!

Your carrier (Ascendix Ltd), Gateshead NE10 0QH) did not turn up! That is the 3rd time (including 2 other items I ordered elsewhere) that company confirmed my delivery slot time and has been rescheduled but never delivered. Each time I have had to go to their depot to collect my parcels; rescheduling is a waste of time so I do not bother now. Use a different carrier!

29 septembre 2026
Noté 5 sur 5 étoiles

Great customer services

I cannot fault Stelrad's website and, especially, their customer services. I called to ask if I could get an LST radiator on a shorter delivery as it tends to be quite long from the usual suppliers. They answer the phone straight away, come up with solutions (a slightly different finish on 48 hour delivery) and keep their promises.

12 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Easy to order and delivered on time

Easy to order and very good prices (at the time anyway). Delivered on time and ready for the plumber when he arrived. However it was a shame that one radiator was scratched on the facing side despite being well packaged, Too late to seek an exchange with plumber on site.

28 septembre 2026
Noté 3 sur 5 étoiles

Lack of fittings

I was disappointed to find no instructions/dimensions in the box and also no wall fittings compared to the flomasta radiator which had both fittings and comprehensive instructions. The flomasta radiator seemed equally as good quality and was about half the price!

4 septembre 2026
Noté 5 sur 5 étoiles

Happy customer

Excellent service from Stelrad with very quick delivery. Item securely packaged and protected too. Very happy with the quality and appearance of my radiator. Highly recommended.

25 septembre 2026

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus