I made an error when ordering so contacted Stelrad to resolve. I was taken care of by the fantastic Stacy who fixed everything without trouble. The product was also great but my experience of using... Voir plus
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Lisez les avis des autres
Definitely the best customer service I have ever experienced. So helpful, replaced item which I wrongly ordered at no charge and a really lovely women who took the call. New item being delivered end o... Voir plus
The service provided by Stelrad was second to none… from the ease of placing the order, the orders progress, its courier was fantastic,and finally the product.. well packed and protected and everythin... Voir plus
L'entreprise a répondu
Your carrier (Ascendix Ltd), Gateshead NE10 0QH) did not turn up! That is the 3rd time (including 2 other items I ordered elsewhere) that company confirmed my delivery slot time and has been reschedu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de radiateurs
- aussi dans
- Fournisseur d'équipements de chauffage
- Fournisseur de chauffage
- Fournisseur de matériaux de construction
- Magasin d'articles de salle de bains
- Magasin de rénovation
À propos de Stelrad Ltd
Écrit par l'entreprise
Thank you for leaving a review
Stelrad has been manufacturing radiators since 1936, beginning life as a small British engineering business committed to producing dependable heating products for homes and commercial buildings. From our earliest steel panel radiators to today’s advanced designer and energy‑efficient ranges, our story has been shaped by craftsmanship, innovation and a dedication to quality that has lasted for more than 90 years.
Our headquarters remain in Rotherham, South Yorkshire, close to where the business was originally founded. Over the decades, Stelrad has grown from a local manufacturer into the largest radiator supplier in the UK and Ireland, trusted by millions of households, installers, merchants and national housebuilders.
We now employ over 500 people across our production plant, National Distribution Centre, engineering teams and customer support departments. Our Mexborough manufacturing site has been a cornerstone of British heating production for generations, combining traditional expertise with modern technology to deliver over 2.5 million radiators every year.
Quality and safety have always been central to our heritage. Every Stelrad radiator is fully tested and certified to EN442, the European standard for radiator performance, ensuring consistent heat output, efficiency and durability. We also provide a Declaration of Performance (DoP) for every product, giving customers complete transparency and confidence in the technical standards behind their purchase.
Throughout our history, we’ve continually expanded our product offering. Today, we provide one of the most comprehensive energy‑efficient and sustainable heating solutions. Our radiator ranges include:
- Standard steel panel radiators
- Premium panel and designer radiators
- Decorative and coloured radiators
- Steel column radiators
- Cast iron column radiators
- Towel rails
- Premium electric radiators and towel rails
- Low Surface Temperature (LST) radiators for schools, hospitals and care environments
- Special Application radiators for specialised spaces and applications
Our heritage is built on reliability, and that continues today with sector‑leading delivery performance, offering 99% of orders delivered within 72 hours across the UK and Ireland. Customers choose Stelrad for our combination of choice, quality, reliability and availability, values that have defined our brand for nearly a century.
We’re known for being the go‑to heating brand, and customers may also recognise our sister brand Henrad, which has been part of the Stelrad Group plc family for decades, offering stylish and affordable heating solutions.
We offer free UK delivery on orders over £50, nationwide distribution, and a simple returns process. Our customer support teams are available via phone, email and live chat, providing help with product selection, technical advice and after‑sales support.
You can stay connected with us through our newsletter, Facebook, Instagram, LinkedIn and YouTube channels, where we share product updates, installation guidance and heating inspiration.
Stelrad is proud to hold industry‑recognised credentials and long‑standing affiliations across the heating and construction sector, reflecting our commitment to quality, safety and continuous improvement.
contact us SHOP NOWBringing radiator style into UK homes
Écrit par l'entreprise
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Coordonnées de contact
Marriott Road, S64 8BN, Mexborough, Royaume-Uni
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4,6
Excellent
5 k avis
Demande des avis aux clients
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A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great service and easy web page great…
Great service and easy web page great delivery.
7 septembre 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Good radiators and service!
7 septembre 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Highly Recommended
Good comms about order and delivery. On receipt, all items were well packaged, carefully delivered, and inflawless condition. Highly recommend
2 septembre 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Buying a radiator
Placing the order went very as expected. The delivery of the item was not good. A day later than advised by the courier. With no updates.
5 août 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Product delivered on time and is living…
Product delivered on time and is living up to all expectations.
15 août 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
A great team with a great product
I have ordered a lot of Stelrad radiators over the years, both directly with them and indirectly through merchants, and have always found them to be incredibly friendly, helpful and professional.
14 août 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Helpful web site made it easy to choose…
Helpful web site made it easy to choose the right radiator. Easy ordering process and prompt delivery. Very helpful delivery guys delivered the very heavy radiator to the room where it was being installed.
14 août 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Good quality radiators
Good quality radiators. Reasonable price. Excellent delivery service.
1 septembre 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Excellent service
Excellent service, quick and easy to order, good courier service and the radiator was a perfect choice for the room.
1 septembre 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Impressive all-round performance
Good product, well packaged (I bought Steelrad after a bad experience with damaged radiators from another supplier) Quick answer on phone with Knowledgeable/helpful staff on phone. Delivery hassle-free.
1 septembre 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Replacement of aging radiators with new…
Replacement of aging radiators with new Stelrad Vertical Line single radiators could not be simpler. Ready painted with smooth finish that looks like it will last for years. Roll on the next unit.
11 août 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
K1 radiators
Straight forward ordering from website , well priced quality product. Delivered on given date and time . Ample product information in website .
28 août 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Good radiators
We replaced our radiators with Stelrad ones in our last house and didn’t have any problems with them. Have moved house and are doing the same.
7 août 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Fast quick service
6 août 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Very pleased with my purchase
Very pleased with my purchase. It was easy to place my order. The delivery was quick and I'm really pleased with the radiators performance.
Will certainly purchase again directly from Stelrad.
27 août 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
Your Google at what you do keep on doing it
The girls on the phone were helpful, knowledgeable, friendly and nothing was any trouble, brilliant well done
4 août 2026
Réponse de Stelrad Ltd
Thank you for your 5* review
If you’re happy to share any photos of your radiators in your home, we’d love to feature them on our website and social media channels. We can usually identify the model from the photo, but to be sure, please include the model name if you know it. You can email everything to marketing@stelrad.com or share on your socials and tag us in.
Thanks
Stacey
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