Can’t speak highly enough of these guys! Ordered a product for my son’s birthday which they processed quickly and arrived in time despite my lack of organisation. Then when it arrived damaged by Aus... Voir plus
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I must be a bit spoiled ordering items receiving communication that day or next and next day communication stating it's on its way. Waited 3 days heard nothing so enquired. Eventually despatched follo... Voir plus
L'entreprise a répondu
STM has a good range of high quality winter apparel that other stores don’t stock. I highly recommend STM for all your snow gear needs especially when you’re partial to a particular brand.
STM Online were amazing to deal with especially Charlie who made my transaction seamless and easy!! From the start he kept me informed on my preordered goods and made everything run super smooth.... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Hit the mountains in style with the latest in snow and ski gear from our online snowboard shop. We stock some of the leading brands across the world, so visit us online to order your snow gear Australia wide!
Coordonnées de contact
426 Oxford Street , 2022, Bondi Junction, Australie
- (02) 93875994
- darren@stmonline.com.au
- www.stmonline.com.au
4,7
Excellent
540 avis
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N'a pas répondu aux avis négatifs
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Just what I wanted delivered quickly.
26 juillet 2025
Quick delivery
24 juin 2025
Happy Chappt!
My item arrived within the time frame expressed and looks like exactly what I was after, thanks! Would use again without hesitation.
26 juin 2025
Great customer service with excellent…
Great customer service with excellent communication
25 avril 2025
Absolutely terrible at responding
Absolutely terrible at responding, and who knows what’s wrong with there refund system, I asked for a refund a week ago and still nothing at all , going to take this further if they don’t pay me back within the next couple days , am not happy at all , have never had this trouble or bad responses from anywhere in my life , absolutely appalling
26 mars 2025
Avis spontané
Réponse de STM Snow Surf Skate
Hi Caleb the refund was processed yesterday. The bank is in control of how long it takes to get to you. I apologize for the inconvenience. There was some issues with your order as we only had available 2 of the 3 items you purchased. Emails were exchanged between yourself and my staff member between the day you ordered 17/3/25 to the day you were refunded 25/03/25. As far I can see we were awaiting on a response from yourself on whether you still wanted the 2 other items. You mentioned you requested a refund for the whole order which was then processed. I am sorry it took longer than what your expectations were. We have many orders to fulfill and other customers to deal with - we cannot drop everything to fulfil one persons refund. Returns are processed in batches and refunds can only be processed by the owner. I hope this clarifies why there was a delay.
Regards
Darren
Great communication and a quick…
Great communication and a quick response when dealing with a stock supply issue.
23 février 2025
Even better than expected
Even better than expected. From the choosing of the Snowboard Travel Cover to it arriving on time, everything was easy and the cost was affordable.
25 janvier 2025
The website was easy to navigate with…
The website was easy to navigate with lots of special on top brands.
25 décembre 2024
Good product, fast delivery
Received my order in just a few days. Product as described, good quality 👍🏻
24 novembre 2024
Happy with the helmet
The helmet size is easy to guess, xs,s or l/xl. I guessed the correct size with ease. It fits great…
27 octobre 2024
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