Stokers Furniture Avis 

The excellent service and time spent with me. Tracy Corns was so helpful i would certainly ask for her again thank you.😊

Myself and husband went sofa shopping and after visiting some of the main retailers and not liking what they had, we decided to stay local and visit Stokers in Ormskirk. We was greeted with a warm welcome and we were left to view the whole shop without being pestered. Once we decided what we were going for, we went back to see Tracy. she told us to wait a few days as we're on the customer mailing list and a letter with money vouchers should be coming through the letter box soon. We received the letter and went back to the shop and seen Tracy, again with her great help, she talked us through our order and gave us great advice on scatter cushion choices. Tracy is a credit to Stokers and great at her job!

We had a great experience at Stokers in Chester recently. We were lucky enough to be greeted by a member of the team who introduced himself as Nathan. Nathan was incredibly helpful, professional and best of all patient. There were so many choices to choose from regarding colour, materials etc, which can sometimes be overwhelming as the right choice is so important when you are looking to furnish your forever home. What stood out about Nathan was how much he genuinely cared about helping us, rather than simply making a sale. He went that extra mile at every stage and made us feel valued as customers. There was the perfect amount of personal and professional conversation, which ultimately ended with 2 incredibly happy customers. We have never had this level of service in a store before, and it was so refreshing. The whole process was stress free and an absolute pleasure. We now feel like part of the Stoker family and will continue to pass on our experience to family and friends. Thank you Nathan. You're a star. We can't wait for our items to be made so we can show them off, but most importantly, recline on a cloud of luxury and comfort.

Martin Worley was so helpful he helped us choose 2 sofas which we ordered today thanks for all your information martin

Visited Stokers Chester today and purchased a new bed. We were looked after by Steve Hartwell who was extremely knowledgeable and very helpful. The service we received was second to none.
This was not the first time we have purchased furniture from Stokers and it will not be the last.
We would recommend this company very highly.
Thank you Steve for making our visit productive and enjoyable.

Mike Williams was extremely professional and helpful when assisting us with the choice of our new furniture. We are returning customers and have always felt confident that the quality of the products and the level of service we receive will be excellent. Highly recommended.

Very pleased with Graeme Beresford.
He was very knowledgeable and helpful.
Took us through everything, how to care for the product and directed us to the furniture, that met with our requirements.
Will definitely come to Stokers again.

Return visit after 10 year and nothing changes great service great prices what more could you ask for other than wishing other retailers had the same approach! Steve H in Beds really helpful and knowledgeable provided great advice.

Mark Cain provided fantastic service and was a great help. Really happy with our purchase.

I recently purchased a cabinet from stokers at Southport . I was delighted with the service I received . Graeme Beresford is a credit to your organisation. He is so professional and courteous .

Excellent experience with Steve.
Very helpful and made the whole process easy.

We had such excellent service from Mike Williams over a couple of weeks of decision making about the purchase of our Tetrad Elgar Grand sofa. He was extremely helpful and did not pressure us into making a quick decision, which we hugely appreciated.
Thanks Mike! We look forward to receiving our new sofa in a few weeks.

Great experience in store today. Jenny was so helpful and knowledgable. Was there when we needed her but left us to make a decision in our own time. Excellent during the ordering process too, thanks Jenny.

Have used Stokers a couple of times now and I find them very good. Mark was great and was very professional. Thank you.

We visited Stokers three times in total and each time we had a good experience. We bought our bed & bedroom furniture from Steve Hartwell, he was patient and took his time to explain the best mattress for us. We purchased our lounge furniture afterwards from Michael Williams and once again we were happy with the time taken to help us choose what we wanted. We also purchased some additional furniture from Julie Willams, she helped us choose the best pieces for our requirements. The furniture arrived today and we are really happy with the whole process and our new furniture. Thank you Julie, Steve and Michael for looking after us. We will be back as we need a new sofa and dining table!

Entered the store in Southport and was greeted by Mr. Graeme Beresford who told us if and/when we required his assistance to approach him and pointed out where he was stationed, after a good unpressured look around we had quite a few questions to ask regarding the furniture we were interested in therefore after asking Graeme Beresford to supply the answers he answered each and everyone expertly nothing was too much trouble very helpful ( and with my wife he had to be ) came out of there very satisfied, great service would return there no doubt. Mr. Tony Gallagher also rubber stamped by Mrs. Margaret Gallagher.

We had a great experience at Stokers. There was absolutely no pressure from the sales staff, which made us feel comfortable taking our time to browse the store, with staff checking in occasionally without being intrusive.

Mark Cain was particularly helpful, answering some additional questions we had about the sofa ranges. Once we were ready to order, Mark was on hand to guide us through the whole ordering process.

Excellent service from start to finish. Highly recommended!

Found the perfect lounge chair we needed and the whole experience was helped with the friendly and efficient help from Graham Beresford which made our shopping experience delightful, so much so that 2 days later we contacted Graham and ordered a second one. Thanks again
Regards
Colin & Lyn

Visited the store on the 28th August to view a particular sofa. We were greeted by Graham Bedworth who demonstrated the various aspects of the sofa ( it was a home cinema sofa with various add ons) and then left us to discuss it. He was not pushy in any way, in fact he was the perfect salesman. We needed to ensure that it fitted into the space we had so we went away and then contacted him to confirm the order. He was professional throughout. The sofa was delivered on time and we contacted Graham for an instruction manual for the sofa that was missing, he emailed it to us immediately with it.
Very Impressive salesman.

I found the process of choosing new sofas very daunting but after speaking to Graeme Beresford he measured carefully and advised the best combination for my purchase.He arranged for samples to be sent to me and was happy for me to take my time deciding.
There was no pressure to buy but when I was ready Graeme went through the process thoughtfully and meticulously, explaining my options as we went, fabrics, cushions, stain proof.
I have ordered my sofas and feel confident that they will meet my expectations. I was sent money off vouchers and was given a good deal. I feel I have received excellent service at a very competitive price.