The Stone & Tile Company Avis 

2 285
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing experience dealing with The Stone & Tile company from start to finish. It was a small project tiling my front path and chose the black and white mosaic design with a border and corners. Wo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Much better choice, value and quality than the chain stores. Brilliant sample service. Easy to use website helps you to choose a selection of different tiles, including guidance on complimentary opt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Superb service and very speedy. Ordered 2 samples for a project and really impressed with the quality of the products. Definitely ordering our chosen one to complete the final jigsaw piece to our exte... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From seeing their ad initially on facebook, to visiting the showroom in Coalville, the whole experience was a pleasure. The service and support from Sarah and the warehouse team helping bring our orde... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de carrelage
  2. aussi dans
  3. Décorateur d'intérieur
  4. Magasin de revêtements de sol

Écrit par l'entreprise

At Stone Tile Company, we take pride in providing Stylish Tiles For Less! Our tile collection features an array of fresh, contemporary styles - from sleek, chic floor tiles to one-of-a-kind feature wall options. Sourced directly from top-tier manufacturers, we ensure exceptional quality without the premium price tag. Whether you're tackling a full-scale renovation or simply refreshing a single room, we've got the perfect tiles to bring your vision to life. We also have a showroom open Monday to Friday 9:00am-5:00pm to browse our tiles and make purchases. For those who prefer to shop on the weekend, you're welcome to stop by on Saturdays 9:30-1:30pm for a leisurely browse, Please note though we do not offer collections on Saturdays.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(2 285)

150 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good experience so far.

There was a mix up with my samples , and I’d not received them. I emailed and they were sent out straight away on a next day courier delivery. Happy with samples , awaiting some more to choose from and will place order no doubt. Hopefully that will go as smoothly.

8 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your understanding and kind feedback! We’re so glad the samples reached you quickly and that you’re happy with them.

We appreciate your patience with the initial mix-up and look forward to helping you choose the perfect option for your order.

Please don’t hesitate to reach out if there’s anything else we can do to assist!

Sarah Lee
Seniro Customer Service Advisor.

Noté 5 sur 5 étoiles

Great service

Great service so far with quick delivery on all samples, bonus too they’re free! Will now be placing order.

3 novembre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much! We’re delighted you’ve enjoyed our service and quick sample delivery. We look forward to helping with your order!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Beautiful samples

Beautiful samples, very fast delivery.

28 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you! We’re glad you loved the samples and that they arrived quickly.

Sarah Lee
Senior Customer Service Advisor.

Noté 4 sur 5 étoiles

Sample arrived quickly and well…

Sample arrived quickly and well packaged. Would be more helpful to have a full size sample.

2 novembre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your feedback! We’re glad your sample arrived quickly and safely. If you’d like a full-size sample, we’d be more than happy to arrange one for a small charge - please contact our customer services team to organise this.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Very easy to order sample tiles off the…

Very easy to order sample tiles off the website. Super quick delivery too! Would highly recommend this company!

10 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much! We’re glad you found ordering easy and that your samples arrived quickly. We really appreciate your recommendation!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Timely delivery from a huge selection

Rapid turnaround of sample requests made from a broad selection of materials, colours and patterns wasincredibly helpful to our decision making on kitchens, bathrooms, and outside patio as our build progressed. Makes a huge difference to be able to see and feel texture, pattern and colour next to internal and external finishes and prospective furniture.

31 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your lovely feedback! We’re so glad our samples helped with your decision-making and that you could see how everything works together.

Sarah Lee
Senior Customer Service Advisor

Noté 5 sur 5 étoiles

Ordered a sample which arrived with…

Ordered a sample which arrived with 48hrs, prior to the sample order i called the store and received fantastic customer service. Highly recommend.

1 novembre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your kind words! We’re thrilled to hear your sample arrived quickly and that you had a great experience with our team over the phone. Your recommendation means a lot to us!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

I requested a sample which arrived…

I requested a sample which arrived promptly enabling me to make a speedy decision to order from The Stone & Tile company.
Very happy with service so far.

31 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your feedback! We’re delighted to hear your sample arrived quickly and helped you make a speedy decision. We’re thrilled you’re happy with the service so far and look forward to continuing to support you.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Quick delivery and responsive customer…

Quick delivery and responsive customer service.

28 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your kind words! We’re really glad to hear your order arrived quickly and that our customer service team could assist you promptly. We truly appreciate your support and hope to work with you again soon.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Great low price and quality floor tiles…

Great low price and quality floor tiles delivered quickly. I also had a query and the customer support responded quickly and professionally.

27 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much! We’re really happy to hear you love your new tiles and that our team could help with your query quickly. It means a lot that you took the time to share your experience - we hope your new floor looks fantastic!

Sarah Lee
Senior Customer Service Advisor

Noté 4 sur 5 étoiles

The tile arrived quickly but is not…

The tile arrived quickly but is not quite as expected. We will look again at website for an alternative.

29 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your feedback. We’re sorry to hear the tile wasn’t quite what you expected. We’d be happy to help you find an alternative that better suits your needs-please don’t hesitate to reach out if you’d like any guidance or recommendations.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Delighted with the cuts of samples to…

Delighted with the cuts of samples to help with my order

31 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

So glad you’re happy with the sample cuts! 😊 We’re thrilled they helped with your order and can’t wait to work with you again!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Sample tile order

I’ve recently ordered a sample tile from The Stone & Tile Company and delivery was prompt and the tile appears to be good quality. I look forward to placing an order for the tiles soon.

29 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your kind review! We’re so pleased to hear your sample tile arrived promptly and that you’re happy with the quality. We look forward to helping you with your full tile order soon!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

We ordered sample tiles

We ordered sample tiles. Delivery was quick and the tiles were great quality and colour.

28 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your lovely review! We’re delighted to hear your sample tiles arrived quickly and that you’re pleased with their quality and colour. We really appreciate your feedback and hope to assist you again soon!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Excellent service

Excellent service
Fast delivery and all free
Top marks!

20 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your wonderful feedback! We're thrilled you were happy with our service and fast, free delivery. We really appreciate your support and your top marks!

Sarah Lee
Senior Customr Service Advisor.

Noté 5 sur 5 étoiles

quick delivery of sample tiles

30 octobre 2025
Avis spontané
Logo de The Stone & Tile Company

Réponse de The Stone & Tile Company

Thank you for your feedback! We're glad to hear your sample tiles were delivered quickly. We appreciate your support and look forward to helping with your project.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Ordered some samples

Ordered some samples, excellent service, came the next day!

21 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your kind words! 😊 We’re so glad you were happy with our fast service and that your samples arrived quickly. It’s a pleasure to serve you, and we look forward to helping you again soon!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Thank you for the sample,great product and…

Thank you for the sample,great product and service,will be placing an order⭐️⭐️⭐️⭐️⭐️

28 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear you loved the sample and our service. It means a lot to us! We can’t wait to fulfill your upcoming order and continue providing you with an excellent experience. 😊

Sarah Lee
Senior Customer Service Advisor

Noté 5 sur 5 étoiles

Excellent service from start to finish

Ordered a few samples first, which arrived really quickly & a totally free service. From there ordered 3 different lots of tiles for a variety of places. They also arrived really quickly & again because of the order value, delivery was free. The tiles are exactly as described & as per the samples. I needed a little bit of assistance through the order process as needed to add more tiles. This was done quickly, efficiently & I was kept informed throughout. The delivery company also kept me informed about delivery slot, which was also accurate & very helpful. Well done to all.

24 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your wonderful feedback! We’re delighted to hear that your samples and tiles arrived quickly and that everything matched your expectations. It’s great to know our team could assist you smoothly through the order process and that delivery went just as planned. We really appreciate you taking the time to share your experience -enjoy your new tiles, and we hope to help you again in the future!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Samples were easy to order and quick to…

Samples were easy to order and quick to arrive. Adequate sizes to gauge the best look for the area too. Subsequently ordered from this company.

26 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

That’s wonderful to hear! 😊 I’m so glad the samples arrived quickly and were helpful in choosing the right look. Thanks for coming back to order with us - we really appreciate your support!

Sarah Lee
Senior Customer Service Advisor.

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