The Stone & Tile Company Avis 

2 285
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing experience dealing with The Stone & Tile company from start to finish. It was a small project tiling my front path and chose the black and white mosaic design with a border and corners. Wo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Much better choice, value and quality than the chain stores. Brilliant sample service. Easy to use website helps you to choose a selection of different tiles, including guidance on complimentary opt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Superb service and very speedy. Ordered 2 samples for a project and really impressed with the quality of the products. Definitely ordering our chosen one to complete the final jigsaw piece to our exte... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From seeing their ad initially on facebook, to visiting the showroom in Coalville, the whole experience was a pleasure. The service and support from Sarah and the warehouse team helping bring our orde... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de carrelage
  2. aussi dans
  3. Décorateur d'intérieur
  4. Magasin de revêtements de sol

Écrit par l'entreprise

At Stone Tile Company, we take pride in providing Stylish Tiles For Less! Our tile collection features an array of fresh, contemporary styles - from sleek, chic floor tiles to one-of-a-kind feature wall options. Sourced directly from top-tier manufacturers, we ensure exceptional quality without the premium price tag. Whether you're tackling a full-scale renovation or simply refreshing a single room, we've got the perfect tiles to bring your vision to life. We also have a showroom open Monday to Friday 9:00am-5:00pm to browse our tiles and make purchases. For those who prefer to shop on the weekend, you're welcome to stop by on Saturdays 9:30-1:30pm for a leisurely browse, Please note though we do not offer collections on Saturdays.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(2 285)

150 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Received my sample.

25 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thanks so much for letting us know! 😊 We’re glad your sample arrived safely- hope it helps you find the perfect fit for your space!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Sample order

I placed an order for two samples and they came very quick made up with them

25 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

That’s great to hear! 😊 We’re so glad your samples arrived quickly and that you’re happy with them. Thanks for sharing your experience!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Perfect tiles

Really pleased to get samples delivered so quickly- even more importantly the samples we received were exactly what we hoped for!
Will be putting our order in straight away

25 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

That’s fantastic to hear! 😊 We’re so happy the samples arrived quickly and matched your expectations. Thanks so much for your kind words.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Quick tile samples

Ordered a tile sample, it arrived quickly enabling us to make an informed choice when choosing tiles for our bathroom. Thanks!

10 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your lovely feedback! 😊 We're delighted to hear your sample arrived quickly and helped you choose the perfect tiles for your bathroom. We really appreciate you taking the time to share your experience!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Great customer service

Really helpful to talk to and samples arrived quickly. The samples were lovely and have helped me make a choice about my kitchen floor tiles.

18 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

That’s wonderful to hear! 😊 We’re so glad you found our team helpful and that the samples arrived quickly. It’s great to know they helped you choose the perfect tiles for your kitchen floor!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Keeping me informed at every stage

22 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

We’re so glad to hear that! 😊 Keeping you informed every step of the way is really important to us, and we’re thrilled it made your experience a positive one.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Ordered free sample of mosaic

Ordered free sample of mosaic , and the sample arrived by courier free of charge. Brilliant.

24 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

That’s fantastic to hear! 😊 We’re so glad your mosaic sample arrived quickly and free of charge -happy to know you had a brilliant experience!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

I ordered some sample tiles

I ordered some sample tiles. The tiles came quickly and they are beautiful. Now I just need to decode which ones I like best as I love them all.

17 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your kind words! We're thrilled to hear your sample tiles arrived quickly and that you love them all — that’s always the best kind of dilemma! If you’d like any guidance or extra details to help choose, we’re always happy to help.

Sarah Lee
Senior Customer Service Advisor

Noté 5 sur 5 étoiles

Samples Review

2 samples ordered for free and arrived next day. Very easy website to use and great photos.

22 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your lovely review! 💛 We’re delighted to hear your samples arrived quickly and that you found our website easy to use. We really appreciate your kind words about our photos too -it’s great to know they helped you choose with confidence!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Love so many of these tiles

Love so many of these tiles - it was difficult to choose!

23 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your review, we appreciate you taking the time to do this.
We hope we didn't make the choice too difficult and if you require any assisance , please don't hesitate to contact us.😊

Sarah Lee
Senior Customer Service Advisor.

Noté 4 sur 5 étoiles

I ordered sample tiles and the delivery…

I ordered sample tiles and the delivery was very quick and fillownup emails to check everything was okay

16 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your kind words! We’re delighted to hear your sample tiles arrived quickly and that you were happy with the follow-up. We always aim to make the process as smooth and friendly as possible. If you need any help choosing your final tiles or have any questions, we’re always here to help!

Sarah Lee
Senior Customer Service Advisor

Noté 5 sur 5 étoiles

Beautiful quality tiles

Beautiful quality tiles. Exactly as described and excellent customer service

17 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your kind words! 😊 We’re thrilled to hear that you’re happy with the tiles and our service. It means a lot to us to know that everything met your expectations. We look forward to helping you with any future projects!

Sarah Lee
Senior Customer Service Advisor

Noté 5 sur 5 étoiles

Lovely staff and very helpful!

Lovely staff and very helpful!

21 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your kind words! We’re delighted to hear you found our staff lovely and helpful - it truly means a lot to us.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Very efficient

Very efficient - the sample arrived promptly...and we were very pleased with it.

14 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your kind feedback! We’re glad the sample arrived promptly and that you were pleased with it.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Sample arrived on time and we like the…

Sample arrived on time and we like the quality we will place an order

15 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thanks so much for your feedback! We’re delighted to hear you’re happy with the quality and thank you for placing your order with us.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Samples came quick and look great.

20 octobre 2025
Avis spontané
Logo de The Stone & Tile Company

Réponse de The Stone & Tile Company

Thanks so much for your feedback! We’re glad to hear your samples arrived quickly and that you’re happy with how they look.

Sarah Lee
Seniro Customer Service Advisor.

Noté 5 sur 5 étoiles

I ordered 8 samples which have arrived…

I ordered 8 samples which have arrived well packed. This has allowed me to visualise my end goal for my bathroom project.

20 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your kind feedback! We’re delighted to hear your samples arrived safely and helped you visualise your bathroom project. It’s great to know you’re one step closer to bringing your vision to life - we can’t wait to see how it turns out!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Samples arrived quickly and safely

Samples arrived quickly and safely, packaged in just cardboard (I like this!). Tiles look good quality and I like the colour. Happy.

20 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thanks so much for your kind words! We’re really glad to hear your samples arrived safely and that you’re happy with the tiles and colour. We appreciate your feedback about the packaging too — we try to keep things simple and eco-friendly. 😊

Sarah Lee
Senior Customer Service Advisor.

Noté 4 sur 5 étoiles

Very competative

Very well explained on website about everything product, installation delivery etc. Competative prices . Customer service great communication after ordering a sample for my kitchen project

18 octobre 2025
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your lovely feedback! We’re delighted to hear you found our website helpful and that you had a great experience with our customer service. We really appreciate you taking the time to share your thoughts — best of luck with your kitchen project!

Sarah Lee
Senior Customer Service Advisor

Noté 5 sur 5 étoiles

the samples I ordered came very…

the samples I ordered came very quicklyand you can tell the quality is very good.

18 octobre 2025
Avis spontané
Logo de The Stone & Tile Company

Réponse de The Stone & Tile Company

Thank you so much for your kind words! 😊 We're thrilled to hear your samples arrived quickly and that you’re happy with the quality. We really appreciate your feedback and support!

Sarah Lee
Senior Customer Service Advisor.

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