Stone Warehouse Avis 

10 895
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great price, service and communication all the way. Easy options to select on the website and the reality matched very well. We were able to choose the day of delivery easily. If you take note of the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The calculator worked well, only 1 bag left over from 50 bought. Delivery driver very pleasant despite a swearing driver who had to wait for unloading as the single lane track was blocked. Very goo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We ordered our stone over the internet. Not sure it was going to be as advertised. Stone was as near as could be in the picture.Not sure on delivery as let to believe it was going to be left on the ma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have used stone warehouse three times now , always quick , efficient service and delivery . More than happy with the product

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de granulats
  2. aussi dans
  3. Fournisseur de matériaux de pavage
  4. Fournisseur de sable et de gravier
  5. Jardinerie
  6. Magasin d'articles pour l'aménagement paysager
  7. Magasin de pierres naturelles

À propos de Stone Warehouse

Écrit par l'entreprise

Stone Warehouse was established over 18 years ago as the online retailer of a large family-owned aggregate company that has been supplying specialist decorative aggregates for over 150 years. We supply the largest range of quality decorative aggregates online in the United Kingdom.

We source products from the UK, Europe and Asia and from our strategically placed production facilities we deliver competitively priced decorative stones nationally. We offer single and multiple pallet consignments and can quote for larger orders delivered with a crane / Hi-Ab or tipped loose loads from either dockside or direct from source. Standard deliveries are made on a curtain sided lorry and offloaded using a rear tail lift and a manual or electric pump truck. (Delivery Information)

Purchase high quality Gravel & Chippings, Pebbles & Cobbles, Slate & Paddlestones, Rockery & Boulders, Garden Products & Accessories, and Paving & Edging Products, or look through the Clearance & Seasonal range, delivered directly to site from the UK’s premium decorative aggregate supplier.

Prices include delivery and VAT. Simply enter your delivery postcode into the product page and the pallet availability, samples and delivered prices will be displayed for delivery within 2-3 working days. Next Day deliveries are also available for orders placed before 1pm at an additional charge.

Many decorative aggregates are used in water features and ponds so please look for the ‘Fish Friendly’ badge in the product information tab to confirm your chosen stone will not affect the water Ph, protecting your fish and other aquatic life from harm.

Stone Warehouse is committed to Carbon Footprint reduction by using recycled pallets and packaging as well as offering a range of by-product slate aggregates typically delivered direct to reduce product delivery mileage.

Please see our Frequently Asked Questions page for more information but for further product and delivery assistance please Contact Us or call our friendly customer service team on 01629 636212 between 9.00am and 5.00pm Monday to Friday.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(10 895)

1 364 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Stone order and delivery

We ordered our stone over the internet. Not sure it was going to be as advertised. Stone was as near as could be in the picture.Not sure on delivery as let to believe it was going to be left on the main road. Delivery driver was amazing dropped it right into my driveway. Thank you brilliant service.

23 septembre 2026
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Réponse de Stone Warehouse

Hi Robert,

Thanks for your 5-star rating and your positive feedback. We are very pleased to hear that your experience with us was a positive one and that the delivery went smoothly!

Kind regards,
Patrick.

Noté 5 sur 5 étoiles

Great product

Easy ordering. Clear delivery communication. Great product. Would recommend.

23 septembre 2026
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Réponse de Stone Warehouse

Hi Nick,

Thanks for your 5-star rating and your positive comments. We are so pleased to hear that your experience with us was a positive one!

Kind regards,
Patrick.

Noté 5 sur 5 étoiles

On time delivery

On time delivery, very curtious

23 septembre 2026
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Réponse de Stone Warehouse

Hi Fred,

Thank you for the 5-star feedback, we are happy to hear that your order arrived on time!

Kind regards,

Millie

Noté 5 sur 5 étoiles

I ordered garden paving slabs and…

I ordered garden paving slabs and gravel from this shop. The quality is quite good, so it’s worth giving them a try.

21 septembre 2026
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Réponse de Stone Warehouse

Good afternoon,

Thank you for the 5-star feedback, we are happy to hear that you found our products good quality and hope to see you ordering again with us in the future!

Kind regards,

Millie

Noté 5 sur 5 étoiles
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Réponse de Stone Warehouse

Good afternoon,

Thank you for the 5-star feedback, we are happy to hear that you received excellent service and communication.

Kind regards,

Millie

Noté 5 sur 5 étoiles

Prompt and on time delivery with…

Prompt and on time delivery with monolith length as requested

23 septembre 2026
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Réponse de Stone Warehouse

Good afternoon,

Thank you for the 5-star feedback, we are happy to hear that your order arrived as and when expected!

Kind regards,

Millie

Noté 5 sur 5 étoiles

Had good choice of Yorkstone boulders…

Had good choice of Yorkstone boulders for pond construction. Great price and prompt delivery.

20 septembre 2026
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Réponse de Stone Warehouse

Hi Phillip,

Thank you for the 5-star feedback, we are happy to hear that your order was delivered on time and you are happy with the Yorkstone boulders!

We hope to see you ordering again with us in the future.

Kind regards,

Millie

Noté 4 sur 5 étoiles

delivered on time, all good

delivered on time

21 septembre 2026
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Réponse de Stone Warehouse

Good afternoon,

Thank you for the 4-star feedback, we really appreciate it and are happy to hear your order arrived on time!

Kind regards,

Millie

Noté 5 sur 5 étoiles

Excellant service and qualityExcellentMy second purchase from Stone Warehouse…

My second purchase from Stone Warehouse was excellent my address is quite difficult to find but the driver phoned on his way and delivery made.
The decorative stones I purchased are exactly as shown of good quality and have enhanced my garden project

21 septembre 2026
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Réponse de Stone Warehouse

Hi Geraldine,

Thank you for the 5-star feedback, we are happy to hear that you received excellent service and thank you for your repeat custom!

We hope to see you ordering again with us in the future.

Kind regards,

Millie

Noté 5 sur 5 étoiles

Product just as needed

Product just as needed, delivery just has promised

21 septembre 2026
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Réponse de Stone Warehouse

Good morning,

Thank you for your 5-star rating and your positive comment. We really appreciate you taking the time to leave us some positive feedback!

Kind regards,
Patrick.

Noté 5 sur 5 étoiles

Good delivery and quality of stone…

Good delivery and quality of stone chippings,

21 septembre 2026
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Réponse de Stone Warehouse

Hi Paul,

Thank you for your 5-star rating and your positive feedback. We are very pleased to hear that the quality of our products met with your expectations.

Kind regards,
Patrick.

Noté 5 sur 5 étoiles

Great product

Great product, service and easy delivery

18 septembre 2026
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Réponse de Stone Warehouse

Hi Marie,

Thanks for your 5-star rating and your positive feedback. We really appreciate you taking the time to leave us a comment!

Kind regards,
Patrick.

Noté 5 sur 5 étoiles

Excellent service from order to delivery

Order processed quickly as was request for smaller vehicle approval. Paperwork efficient. Helpful guidance on how to calculate quantity needed.
Delivery time frame received on the day and the driver was extremely helpful and persevered with some issues!

19 septembre 2026
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Réponse de Stone Warehouse

Hi Patricia,

Thank you for your 5-star rating and your positive feedback. We are so pleased to hear that your experience with us was a positive one.

Kind regards,
Patrick.

Noté 5 sur 5 étoiles

Thank you I am Very happy with all…

Thank you I am Very happy with all service .

Thanks You

16 septembre 2026
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Réponse de Stone Warehouse

Good morning,

Thank you for your 5-star rating and positive feedback. We are so pleased to hear that your experience with us was a positive one!

Kind regards,
Patrick.

Noté 5 sur 5 étoiles

Everything good.

21 août 2026
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Réponse de Stone Warehouse

Hi Peter,

Thanks for your 5-star rating and positive review. We really appreciate it!

Kind regards,
Patrick.

Noté 4 sur 5 étoiles

I ordered four large sacks

It was my first time of ordering and I found it more straightforward than I expected. My order came on two separate lorries and were very good.

16 septembre 2026
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Réponse de Stone Warehouse

Hi Julie,

Thanks for your 4-star rating and positive experience. We are very pleased to hear that your experience with us was a positive one!

Kind regards,
Patrick.

Noté 5 sur 5 étoiles

Great experience as a client

Great product, website easy to use and order. Great client support and full 5/5 stars review for the transport team.

15 septembre 2026
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Réponse de Stone Warehouse

Good morning,

Thank you for your 5-star rating and positive review. We are so pleased to hear that your delivery experience with us was a positive one!

Kind regards,
Patrick.

Noté 5 sur 5 étoiles

Exactly as expected

Easy to order, delivery turned up when expected, polite and happy driver.

16 septembre 2026
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Réponse de Stone Warehouse

Hi Ben,

Thanks for your 5-star rating and positive feedback. We are very pleased to hear that your experience with us was a positive one!

Kind regards,
Patrick.

Noté 3 sur 5 étoiles

You have not delivered the ordered…

You have not delivered the ordered items and yet I have received two review surveys, how should I respond?

17 septembre 2026
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Réponse de Stone Warehouse

Hi Rodney,

I can see your order is scheduled for 05/10/2026 because of stock issues, so I do apologise about the delay.

We have automated emails that are sent out a week after the order is placed, with a review survey. So I do apologise for the confusion caused by this, if you would like to leave an updated review once you have received the order, please feel free to.

Kind regards,

Millie

Noté 5 sur 5 étoiles

First rate customer service

As reviewed previously, Stone Warehouse offer a good selection of products at - as far as I can tell - reasonable prices. Just as important, however, is their first rate customer service. I recommend them.

15 septembre 2026
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Réponse de Stone Warehouse

Hi Trevor,

Thank you for your 5-star review and your kind feedback. We are very pleased to hear that our customer service and product quality have met with your expectations!

Kind regards,
Patrick.

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