Great product arrived on a pallet and I had a very nice man deliver it who put the stone exactly where I wanted it. I have now started putting the stone down and it finishes my project off and it look... Voir plus
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Great price, service and communication all the way. Easy options to select on the website and the reality matched very well. We were able to choose the day of delivery easily. If you take note of the... Voir plus
L'entreprise a répondu
The calculator worked well, only 1 bag left over from 50 bought. Delivery driver very pleasant despite a swearing driver who had to wait for unloading as the single lane track was blocked. Very goo... Voir plus
L'entreprise a répondu
We ordered our stone over the internet. Not sure it was going to be as advertised. Stone was as near as could be in the picture.Not sure on delivery as let to believe it was going to be left on the ma... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de granulats
- aussi dans
- Fournisseur de matériaux de pavage
- Fournisseur de sable et de gravier
- Jardinerie
- Magasin d'articles pour l'aménagement paysager
- Magasin de pierres naturelles
À propos de Stone Warehouse
Écrit par l'entreprise
Stone Warehouse was established over 18 years ago as the online retailer of a large family-owned aggregate company that has been supplying specialist decorative aggregates for over 150 years. We supply the largest range of quality decorative aggregates online in the United Kingdom.
We source products from the UK, Europe and Asia and from our strategically placed production facilities we deliver competitively priced decorative stones nationally. We offer single and multiple pallet consignments and can quote for larger orders delivered with a crane / Hi-Ab or tipped loose loads from either dockside or direct from source. Standard deliveries are made on a curtain sided lorry and offloaded using a rear tail lift and a manual or electric pump truck. (Delivery Information)
Purchase high quality Gravel & Chippings, Pebbles & Cobbles, Slate & Paddlestones, Rockery & Boulders, Garden Products & Accessories, and Paving & Edging Products, or look through the Clearance & Seasonal range, delivered directly to site from the UK’s premium decorative aggregate supplier.
Prices include delivery and VAT. Simply enter your delivery postcode into the product page and the pallet availability, samples and delivered prices will be displayed for delivery within 2-3 working days. Next Day deliveries are also available for orders placed before 1pm at an additional charge.
Many decorative aggregates are used in water features and ponds so please look for the ‘Fish Friendly’ badge in the product information tab to confirm your chosen stone will not affect the water Ph, protecting your fish and other aquatic life from harm.
Stone Warehouse is committed to Carbon Footprint reduction by using recycled pallets and packaging as well as offering a range of by-product slate aggregates typically delivered direct to reduce product delivery mileage.
Please see our Frequently Asked Questions page for more information but for further product and delivery assistance please Contact Us or call our friendly customer service team on 01629 636212 between 9.00am and 5.00pm Monday to Friday.
Coordonnées de contact
Long Rake , DE45 1LW, Youlgrave, Royaume-Uni
- 01629 636212
- sales@stonewarehouse.co.uk
- www.stonewarehouse.co.uk
4,7
Excellent
11 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
dealt very efficiently with an…
dealt very efficiently with an incorrect order an first phone call
24 août 2026
Réponse de Stone Warehouse
Good afternoon,
Thank you for the 5-star feedback, we're happy to hear your issues were dealt with efficiently and hope to see you ordering with us again in the future!
Kind regards,
Millie
Excellent company, would highly recommend
Stone Warehouse has great products at great prices. I got exactly what I needed and it was available within a few days. The delivery came on time and the delivery guy was professional and helpful.
30 août 2026
Réponse de Stone Warehouse
Hi Matthew,
Thank you for the 5-star feedback, we are happy to hear that you had such a positive experience!
We hope to see you ordering again with us in the future.
Kind regards,
Millie
Réponse de Stone Warehouse
Hi Denise,
Thank you for the 5-star feedback, we are happy to hear that your order arrived as and when expected and hope to see you ordering again with us in the future!
Kind regards,
Millie
The delivery was disgraceful
The delivery was disgraceful. The delivery driver refused to leave the pallet on the pavement, as was the case previously. Overall experience not the greatest. Second order with the company. The inital order only one was delivered and had to wait for the second delivery. The second order was a nightmare. The customer service was not great at all.
29 août 2026
Réponse de Stone Warehouse
Good morning,
Thank you for taking the time to leave us some valuable feedback.
We're really sorry that your order failed to arrive with you on your requested delivery date. Unfortunately, as we use an external haulage company, factors beyond our control can occasionally cause delays. We have to rely upon the information that the hauliers provide us with so we can only apologise if this wasn't accurate on this occasion.
Sincere apologies for the delay and subsequent inconvenience caused.
Kind regards,
Millie
Réponse de Stone Warehouse
Hi Mark,
Thank you for the 5-star feedback, we are happy to hear that you are satisfied with the level of service received!
Kind regards,
Millie
Réponse de Stone Warehouse
Good afternoon,
Thank you for the 5-star feedback, we're happy to hear your delivery arrived as and when expected.
Kind regards,
Millie
Was given informartion about what to expect on delivery
Was given informartion about what to expect on delivery.
Driver turn up within the moring slot as arranged and was very efficient
Would buy fro you again when we plan our next project
25 août 2026
Réponse de Stone Warehouse
Hi Paul,
Thanks for your 5-star rating and your positive feedback, we really appreciate it! We are pleased to hear that your experience with us was a positive one.
Kind regards,
Patrick.
They arranged delivery to suit us
They arranged delivery to suit us, and dealt with all our queries promptly
25 août 2026
Réponse de Stone Warehouse
Hi Debbie,
Thanks for your 5-star rating and positive feedback! We're so glad that we managed your query and that your experience was a positive one.
Kind regards,
Patrick.
Used there measuring calculator which…stones on a pallet
Used there measuring calculator which worked out great ordering very easy product was as described delivery was first class
27 août 2026
Réponse de Stone Warehouse
Hi Chris,
Thank you for your 5-star rating and your positive feedback. We are very pleased to hear that your experience with us was a positive one.
Kind regards,
Patrick.
Bulk bags of large cobbles
I ordered three bulk bags of large white cobbles. They were competitivley priced and arrived as scheduled. The cobbles were all as expected, so in all, an excellent buying experience
25 août 2026
Réponse de Stone Warehouse
Hello,
Thank you for your 5-star rating and your positive feedback! We are so glad that your experience with us was a positive one.
Kind regards,
Patrick.
Very straight forward to order
Very straight forward to order. I had a query and spoke to someone on the phone, who answered my questions. Quick delivery
26 août 2026
Réponse de Stone Warehouse
Hi Martyn,
Thank you for the 5-star feedback, we're happy to hear we provided you with a high level of service!
Kind regards,
Millie
Driver very helpful and company was…
Driver very helpful and company was very responsive
24 août 2026
Réponse de Stone Warehouse
Hi Allan,
Thank you for the 5-star feedback, we really appreciate!
Kind regards,
Millie
Réponse de Stone Warehouse
Hi Julie,
Thank you for the 5-star feedback, we are happy to hear you found our ordering process easy and hope to see you ordering again with us in the future!
Kind regards,
Millie
2 delivery slots missed
2 delivery slots missed. Product did not arrive on site until 5 days late
26 août 2026
Réponse de Stone Warehouse
Hi Simon,
Thank you for taking the time to leave us some valuable feedback. We're sorry that your order failed to arrive on your requested delivery date on this occasion and that the haulage company failed to provide accurate information in regards to this.
Sincere apologies for the delay and subsequent inconvenience caused.
Kind regards,
Millie
Réponse de Stone Warehouse
Hi Dawn,
Thank you for the 5-star feedback, we are happy to hear that you received excellent service and communication.
We hope to see you ordering with us again in the future!
Kind regards,
Millie
Was given a delivery time of 2pm
Was given a delivery time of 2pm. At 3:30 I called to check what was the delay as no update from office. Was then told 4:30. I explained I had to leave the house at 5 but left instructions of where to leave the pallet. Left at 5:15, was called by driver at 5:30 explaining he was at our house but obviously my instructions not passed on.
26 août 2026
Réponse de Stone Warehouse
Good afternoon,
Thank you for taking the time to leave us some valuable feedback.
We're really sorry that you've had a negative delivery experience when ordering with us on this occasion. Unfortunately delivery's can be made up to 6pm and we can only get estimated times as we use a 3rd party haulier, all delivery instructions are also passed on to the hauliers so I do apologise that the driver missed this on your occasion.
We hope that the goods received have lived up to your expectations.
Kind regards,
Millie
Réponse de Stone Warehouse
Good morning,
Thank you for the 5-star feedback, we are happy to hear that your satisfied with the level of service received!
Kind regards,
Millie
Réponse de Stone Warehouse
Hi Julie,
Thank you for the 5-star feedback, we are happy to hear that your order arrived as and when expected!
Kind regards,
Millie
Réponse de Stone Warehouse
Hi Kevin,
Thank you for the 5-star feedback, we are happy to hear that you are satisfied with the level of service received!
Kind regards,
Millie
Réponse de Stone Warehouse
Hi Jessica,
Thank you for the 5-star feedback, we are happy to hear that your order arrived as and when expected and hope to see you ordering again with us in the future!
Kind regards,
Millie
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