Storebox Self Storage Avis 

Fantastic over the phone customer services, quick responses by email. I paid double fee and requested a refund for the over payment and recieved next day. My belonging have been stored for almost 2yrs and there was no damaged caused by mould or water, excellent ventilation, 24hr access. If I require storage again, I would definately choose
Storebox. Amazing

I have used the Woodford facility, as storage for my business for almost 12 months. Good price and easy access. The experience has been great. From the first time and every time I visit I am greeted with a warmth and professionalism, particularly by Paul and Neil, who have consistently gone above and beyond to ensure my needs are met. I would recommend speaking to these guys if you need long or short term storage.

Convenient. Well priced and an ideal solution for a short term whilst a room is being renovated or decorated. Recommended

Amanda gave it the personal touch making the storage allocation easy to navigate. Defo recomend, and decent pricing.

Used the Woodford storage for a month while moving house.
Nice location, plenty of parking and loading space.

Staff very pleasant and helpful too, Paul & Neil couldn't have been more helpful with everything I needed.

Been with Storebox (and previous names) for around 6 years! Amanda who is at Chester le street site is great person nothings is ever a hassle. Lovely site very secure can't wait to see what's to come with Storebox now!

I signed up to the Woodford branch after my previous self storage (elsewhere) was broken into. This place has a great security system with many cameras throughout and a large screen which are watched from the office. This was essential after my previous experience. When I signed up Neill helped me and spoke me through it showing me my options and helped me find what would work best for me. Both Neill and Paul are always very friendly and helpful whenever I see them. There’s also a communal kitchen and toilets on site which is great when you’ve got a long day there. I’ve been here for 8 months now and have no intentions of leaving anytime soon. Great price for a great service. Friendly staff and clean well maintained building.

I was already a Storebox customer, but a change in circumstances meant I needed to revisit my storage needs. I wasn’t sure whether to change unit size, extend my rental, or explore other options.

John was absolutely brilliant. He took the time to talk me through everything clearly – from different unit sizes to pricing and practicalities – so I could work out what would suit me best. There was no pressure, just honest, friendly, and professional advice that really helped me make the right decision.

The facility itself is clean, secure, and well maintained, but it’s John’s on-site support that truly sets Storebox apart. Having someone genuinely helpful who takes the time to understand your situation makes all the difference.

Highly recommended.

We've had a great experience at BWI/Storebox Woodford Green recently. Neill and Paul went out of their way to help us arrange several storage units at very short notice. It was good to be able to do this face-to-face rather than online and they really helped to take the stress out of the situation. I'd thoroughly recommend the Woodford Green facility – fantastic service from the team, thank you!

I used BWI/Storebox Woodford Green and had great service from Neill and Paul.
The site is well located and accessible, is kept very clean and is simple to use.
Paul, who was on site both times, was especially helpful and I would gladly use this site again.

I have had an outstanding experience with Storebox Bishop Auckland and I couldn’t be more impressed with their service. The site is extremely clean inside and out. From the moment I reached out, John was incredibly kind, professional, and truly helpful. He went above and beyond to ensure that all of my needs were met, offering clear guidance and prompt responses to all my questions. It’s not often you come across customer service that genuinely makes you feel valued, and John did just that. I highly recommend Storebox to anyone looking for excellent service and support. Thank you again, John, for all your assistance

I've been using Storebox Self Storage for several years, including facilities in Farnworth and Hornsey, London. The units are clean, secure, and weatherproof, offering excellent value compared to other providers. Customer service is consistently friendly and responsive. Booking online is straightforward, and the process at the sites is efficient. Highly recommend their convenient and reliable storage!

John at the Northallerton branch was very helpful during check-in and also when I finished up my rental. Unit was perfect for my needs as a stop gap during a house move - clean and easy to access.

Thank you Debbie it's a wonderful experience to have people around in work place like you. Amazing keep it up wonderful services and help always provided.
Siya,
Fashion world

Wonderful service friendly and super helpful ..neil and Paul go above and beyond to help and assist .
Love the friendly atmosphere and having used various storage units previously I wouldn't use any where else .

Fantastic service and I know my belongings are safe and secure. Neil is so helpful with everything including helping me with delayed payment giving advice on storage and even calling me to check I’m fine with everything, I wouldn’t use anywhere else.
Julie

Great place to put your storage always made me feel comfortable
With my stuff being there and always good on response and getting things done 5 star for me 👌🏻

Mylockup at Northallerton was recently transferred to Storebox so I was a little wary or the outcomes. I am sure there were one or two teething problems but that’s to be expected and my recent experience tells me that all is OK. John who met me at the lockup to discuss downsizing my unit was, polite, professional and really helpful. He laid out the various options went through costs and showed me various unit options so I could get a visual feel and see what might work. Whilst a lot of things can be done online having someone on site to help you make the best decision is priceless and makes all the difference. John is also a good source of local knowledge which when you are still exploring what’s available in the area is a boon.

My local My Lockup has been taken over by Storebox. Absolutely not for the better. Every time I phone up to pay, the computer system isn’t working, or they don’t have the facility to take payment. They want me to set up a direct debit or regular card payment, which I don’t want to do. Apparently ground floor storage units are also going to be at a premium! Used to be personable service, and you knew the people who worked there who were always helpful. Now it’s just a voice on the end of a phone (who usually can’t do what you need them to anyway)!

An excellent company to the fullest extent! Everything is done via phone, online, and emails without having to meet anyone. Everything is processed smoothly and seamlessly. When you make a call, the gate opens automatically, and you use your storage along with instructions and your storage number, which you receive via email beforehand. The place is very secure. I highly recommend it.