We would like to say huge thank you to Brooke and Rachel at Robinsons fields for all their support ,care and help throughout our new build journey .They have both been amazing from start to finish ,a... Voir plus

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Lisez les avis des autres
We had a lovely experience with Jonathan Sinnott at Story Homes, Woodbridge, Preston. He was so warm, friendly and patient, explaining everything about our potential new home and the plot in great det... Voir plus
L'entreprise a répondu
Amanda and Lisa were incredibly helpful and welcoming during our visit to the Scotby Story Homes site today. This was my second time viewing the Dawson show home, and once again, the whole experi... Voir plus
L'entreprise a répondu
We came to see the Dawson show home which was fantastic - we’re buying a Dawson in Penrith, so it was super helpful to see the space and get a feel for the rooms! Amanda and Lisa were fabulous and enc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Story Homes
Écrit par l'entreprise
Welcome to the official Trustpilot page for Story Homes.
Story Homes builds high quality new homes across Cumbria & Scotland, the North East and the North West. Our homes are designed for modern living and built to last, with a specification that includes more than your average new build.
A Story home has beautiful spaces inside and out, featuring open plan living with kitchen islands, bi-fold doors and light airy spaces.
Our story hear from our customers Sustainable story Our house typesCoordonnées de contact
Story House, Lords Way, Kingmoor Business Park, Carlisle, CA6 4SL, Royaume-Uni
- 01228 404550
- communications@storyhomes.co.uk
- www.storyhomes.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Experience at Woodbridge Green
My wife and I recently reserved a plot at the Woodbridge Green development, and our experience so far has been exceptional. The sales team have been consistently supportive and knowledgeable. Sarah, who has since moved to another site, and John, who has continued her work seamlessly, have both been fantastic. They guided us through every choice for our options and upgrades and have always been welcoming and accommodating, even when we’ve dropped in unplanned.
Kyle, the site manager, has also been brilliant. He is friendly, approachable, and clearly very knowledgeable. We really appreciate the time he has taken to explain the build process, his attention to detail, and the opportunity to view our plot when it has been safe to do so.
From reservation to exchange of contracts and through all our choices, the entire process has been smooth and supported by a genuinely lovely, personable team. We can’t wait to move in!

Réponse de Story Homes
Really easy to deal with as a company…
Really easy to deal with as a company and lovely helpful staff.

Réponse de Story Homes
Our experience with Story Homes has…
Our experience with Story Homes has been fantastic, the whole process has been well organised and smooth with regular updates on how the build is coming along. Tracey has been absolutely amazing, she has so much knowledge and helped us with the vast range of choices available.
We can’t wait for completion day!!

Réponse de Story Homes
Tracey has been fantastic help through…
Tracey has been fantastic help through our home buying journey. Without her expert guidance, I don’t think this process will have been as smooth as it has been. I can’t wait until completion.

Réponse de Story Homes
Friendly Staff, Beautiful Showhome
Amanda is so friendly, helpful, knowledgeable, professional and patient, especially when asking many questions.
The showhome was immaculate, well presented with a lovely homely feel.

Réponse de Story Homes
The best support from Ruby & Sarah at The Fairways
I can’t thank Ruby & Sarah at The Fairways, Story Homes, for their help and kindness. Jack and I are first time buyers so we don’t necessarily have strong knowledge of house buying and Ruby & Sarah have been so helpful, reassuring and patient with us especially with all our questions. Ruby has guided us through plans and options and provided expertise on what works well and what doesn’t.
We are pleased with the ease of the process and the support we have had.

Réponse de Story Homes
Outstanding service!
Stacey has been nothing short of amazing from day one with us. From regular show home viewings, to reserving our dream home, exchanging contracts and all the follow up appointments we have received a personal and five star service. Stacey’s approach adds a personal touch to buying our dream home and has been supportive throughout. Her knowledge and expertise have been invaluable.
Additionally, Amber has also been on hand to support and provide excellent service!

Réponse de Story Homes
Internal door issues.
Derrick attended our property to fix some internal door issues. He was able to quickly identify what the problem was, fix all of our issues and undertake some precautionary checks on other doors to make sure that the same issue wouldn't occur in the future. Derrick was very polite and professional and a credit to Story homes

Réponse de Story Homes
We’ve had a fantastic experience…
We’ve had a fantastic experience working with Jonathan throughout the reservation process. From the very beginning, he has been incredibly thorough, taking the time to explain every step of the process clearly and ensuring we fully understood everything.
Jonathan is so approachable, kind, and patient, which made a potentially stressful experience feel much more manageable. Whenever we had questions or concerns, he responded promptly with detailed and informative answers, which really reassured us and gave us confidence in our decision.
Nothing ever felt like too much trouble, and his level of professionalism combined with genuine care for our experience really stood out. We’re very grateful for all his help and support and wouldn’t hesitate to recommend him.

Réponse de Story Homes
Perfect Home, Perfect Service
Aftercare at Story Homes has been wonderful. My home had basically no snags or issues and was perfect. As soon as I have needed some support Michael in Aftercare supported me right away and had a plumber out to my home within 1 hour (out of hours) and the minor issue was resolved. Huge thank you to Michael for supporting me and for being such a pleasure to deal with.

Réponse de Story Homes
Story Homes Poulton-Le-Fylde
We visited the show homes recently with Tracey Kelly at Tithe Meadows, Poulton-Le-Fylde, she was so helpful. She took the time to find out what home would suit us and let us view a finished property. We were impressed with the friendly service from Tracey and build quality of the homes.
We hope to be able to proceed with a purchase in the future.

Réponse de Story Homes
Elmbrook Park…
Myself and my partner visited Elmbrook Park looking for our forever home. The development is so pretty and the sales women, Emma was so attentive, approachable and friendly. We will definitely be coming back when we are in a better position to reserve because of her

Réponse de Story Homes
Fantastic and very smooth process…
Fantastic and very smooth process couldn’t thank Wendy enough very understanding and made the experinace stress free. Thank you so much

Réponse de Story Homes
First time buyers
We have had a fantastic experience with Samantha and Story Homes throughout the buying process. Samantha has been friendly, professional, and always available to answer any questions we had. She has kept us informed every step of the way and made what can be a stressful process feel straightforward and enjoyable. We would highly recommend Samantha and Story Homes to anyone looking for a new home.

Réponse de Story Homes
Elmbrook Park
The sales girl Emma was amazing, very informative and really put time and effort in to answering all my queries during my visit to Elmbrook Park.
Will definitely be returning when in a position to reserve

Réponse de Story Homes
Such a warm and welcoming space
Such a warm and welcoming space, as first time buyers visiting multiple developments, we spent some time at story homes where Johnathan was super helpful and gave us thorough advice pointing us in the right direction.

Réponse de Story Homes
Visited the show area
Visited the show area and was very impressed by the professionalism of the sales negotiator Emma Dwyer . A credit to your business .

Réponse de Story Homes
Tracey the sales lady was absolutely…
Tracey the sales lady was absolutely amazing, so customer focused and centric and ever so helpful

Réponse de Story Homes
Sales lady at Tithe Meadow
Sales lady at Tithe Meadow was very friendly, helpful and informative

Réponse de Story Homes
Fantastic show home at Scotby Grove
Fantastic show home at Scotby Grove. Lovely to meet Amanda and the other welcoming staff.

Réponse de Story Homes
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